NHTSA Complaint #10373667 — 2003 FORD WINDSTAR POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10373667
Vehicle	2003 FORD WINDSTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 24, 2010
Date Filed	January 1, 2011
Mileage	174,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	00

Consumer Description

2003 FORD WINDSTAR REAR AXLE COMPLAINT AND TRANSMISSION. FIRST OF ALL, I WAS LEFT STRANDED WHEN THE TRANSMISSION WENT OUT ON CHRISTMAS EVE. MERRY CHRISTMAS TO ME FROM FORD. FORD WANTS $3800 TO REPLACE IT. THE VAN IS ONLY WORTH THAT. THEN I FIND OUT THAT FORD HAS HAD MANY COMPLAINTS AND FAILURES WITH THE TRANSMISSION. WHY DO I HAVE TO PAY FOR THIS. I TAKE CARE OF AND MAINTAIN MY VEHICLES AND I GET THIS HANDED TO ME. THEN THE DEALER TELLS ME THAT THE AXLE NEEDS TO BE REPLACED AND IT MIGHT BE 6 WEEKS BEFORE THE PART EVEN COMES IN. THEY WILL NOT BUY THE VAN BACK BECAUSE IT IS A 2003. I THINK THEY SHOULD. THEY ARE THE ONES WHO SOLD ME THIS VEHICLE AND NOW I HAVE TO DEAL WITH IT. BUY THE TIME THEY PAY FOR MY RENTAL AND FIX THE AXLE, IT WOULD BE CHEAPER TO BUY ME OUT AND SAVE THERE CUSTOMER ALOT OF STRESS. *TR

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