NHTSA Complaint #10444349 — 2003 FORD WINDSTAR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT'S WIFE WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS A TRANSMISSION FAILURE. THE VEHICLE WAS THEN TOWED TO THE DEALER WHO INSPECTED THE FAILURE AND STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 47,764. THE CONSUMER STATED HE NOTICED HIS MAKE, MODEL AND YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL, WITH THE OTHER FORD MODELS. THE CONSUMER STATED HE EXPERIENCED THE SAME TRANSMISSION FAILURE AS STATED IN THE RECALL. RECALL# 12V006000. UPDATED 03/02/12 UPDATED 06/12/12