NHTSA Complaint #10336445 — 2002 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10336445
Vehicle	2002 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	June 1, 2010
Date Filed	June 15, 2010
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I OWN A 2002 MERCURY MOUNTAINEER. THE TAILGATE DEVELOPED A CRACK BETWEEN THE EMBLEM AND THE REAR GLASS LIFT. IT WAS FIXED ONCE ALREADY AND HAS SINCE CRACKED AGAIN. SINCE THIS CRACK HAS DEVELOPED, THE DOOR AJAR LIGHT HAS COME ON. I HAVE NOTICED THE SAME CRACK IN ALMOST EVERY FORD EXPLORER AND MOUNTAINEER THAT I SEE. I CONTACTED THE DEALER TO HAVE IT REPAIRED AGAIN AND WAS TOLD THAT THEY ONLY COVER THE REPAIR ONCE. I DON'T FEEL I SHOULD HAVE TO PAY OUT OF POCKET FOR AN OBVIOUS MANUFACTURING DEFECT. I THEN CONTACTED FORD AND WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. KEEP IN MIND, I HAVE ALSO HAD NUMEROUS VISITS FOR MY TRANSMISSION HAVING ISSUES FROM THE BEGINNING AND I HAVE ALSO HAD ISSUES WITH THE CRUISE CONTROL WHERE IT SUDDENLY "TAKES OFF" AND GOES REALLY FAST. FORD NEEDS TO STAND BY IT'S VEHICLES AND FIX THEM WHEN THERE ARE OBVIOUS MANUFACTURER DEFECTS! *TR

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other STRUCTURE:BODY Complaints

#11469915 — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11307302 — February 5, 2020 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ...

#10668824 — December 29, 2014 — THE CAR WOULD HAVE A WARNING DISPLAY THAT A DOOR WAS AJAR AND WE WOULD CHECK ALL THE DOORS AND RE-CLOSE THEM ALL AND ...

#10547529 — October 10, 2013 — HELLO AND GOOD DAY, WHEN I 1ST PURCHASED MY MOUNTAINEER (PURCHASED USED WITH APPROX 119,000 MILES) I TOOK IT TO GE...

#10478865 — October 6, 2012 — MY MOTHER WAS AT HER PARENTS' HOUSE AND OPENED THE REAR GLASS PORTION OF THE LIFT GATE. UPON DOING SO, ONE OF THE LI...

Recent Complaints for the 2002 MERCURY MOUNTAINEER

#11562105 — STEERING — December 27, 2023 — Aftermarket rack and pinion system re-manufactured by Detroit Axel began leaking fluid and caused a loss of power ste...

#11469915 — ELECTRICAL SYSTEM — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — POWER TRAIN — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11463995 — UNKNOWN OR OTHER — May 10, 2022 — Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.

#11307302 — VISIBILITY/WIPER — February 5, 2020 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ...