NHTSA Complaint #10252237 — 2003 MERCURY SABLE

2003 MERCURY SABLE SUSPENSION-FRONT:SPRINGS:COIL SPRING NHTSA ACTION # PE04044 CAMPAIGN ID #04V332000 THIS IS A OLD PROBLEM THAT IS STILL HERE AND ALIVE. MY 2003 MERCURY SABLE HAS BROKEN A SPRING AND DESTROYED THE DRIVER SIDE FRONT TIRE. I CALL THE LOCAL FORD DEALER SERVICE DEPARTMENT AND WAS TOLD THERE ARE NO RECALLS FOR THIS PROBLEM. I HAD MY CAR TOWED TO A REPAIR SHOP AND THEY SAID THIS IS A NORMAL PROBLEM WITH FORD & MERCURY. THEY REPLACED BOTH STRUTS AND COILS AND TIRE AND ALIGNMENT FOR $1366.00. THE CAR HAD JUST ARRIVED HOME AND WAS IN THE GARAGE WHEN THE TIRE BLOW. THIS COULD HAVE HAPPENED WHILE DRIVING AND CAUSED INJURY. I THINK THE RECALL SHOULD BE EXTENDED TO INCLUDE ALL FORD & MERCURY CARS UNTIL THIS PROBLEM GOES AWAY. I HAVE CUT OFF ABOUT ONE FOOT OF THE OLD COIL TO PROVE A FAULTY COIL BEFORE THE CAR WAS TOWED TO THE REPAIR SHOP AND TOOK PICTURES OF THE TIRE AND COIL SPRING WHILE STILL ON THE CAR.*TR