NHTSA Complaint #11387850 — 2003 MERCURY SABLE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11387850
Vehicle	2003 MERCURY SABLE
Component	POWER TRAIN
Date of Incident	January 7, 2021
Date Filed	January 13, 2021
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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