NHTSA Complaint #11328198 — 2003 MERCURY SABLE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11328198
Vehicle	2003 MERCURY SABLE
Component	POWER TRAIN
Date of Incident	May 20, 2020
Date Filed	June 10, 2020
Mileage	33,277 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

IDRIVING UNDER NORMAL CONDITIONS ON A CITY STREET IN 2003 MERC SABLE WITH 33K MILES. WHILE IN MOTION, THE TRANSMISSION FAILS WITH NO FORWARD OR REVERSE WORKING OR ANY OTHER MECHANICAL WARNINGS.( NO TRANSMISSION CODES ON OBDII. I WAS IMMEDIATELY ABLE TO COAST INTO A DRUGSTORE PARKING LOT. CAR TOWED TO LOCAL FORD DEALER. DEALER INFORMED THAT THE TORQUE CONVERTER SPLINES HAVE FAILED AND TORQUE CONVERTER NEEDS TO REPLACED FOR $ 1726.00. DEALER REPAIRED VEHICLE, REPLACED WITH FORD RE-MANUAFACTURED TORQUE CONVERTER. SEARCHED INTERN NET AND FOUND SAME NUMEROUS COMPLAINTS OF FORD TORQUE CONVERTERS SPLINE FAILURES. BASED ON THE TYPE AND NUMBER OF COMPLAINTS THIS APPEARS TO WARRANT AN AUDIT OF THIS SAFETY PROBLEM. THERE ARE OTHER REPORTED COMPLAINTS THAT VEHICLES WERE TRAVELING ON HIGHWAYS AND SUFFERED TRANSMISSION FAILURES WHILE IN MOTION WITHOUT ANY WARNINGS. *TR

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