NHTSA Complaint #10330512 — 2003 MERCURY SABLE

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10330512
Vehicle	2003 MERCURY SABLE
Component	SUSPENSION:FRONT
Date of Incident	May 13, 2010
Date Filed	May 14, 2010
Mileage	61,045 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I WAS BACKING OUT OF A DRIVEWAY AND I HEARD A LOUD WOOSHING NOISE. I GOT OUT TO INVESTIGATE AND SAW MY FRONT DRIVER'S SIDE TIRE WAS FLAT. I TRIED TO REMOVE IT BUT COULDN'T GET A JACK UNDER THE VEHICLE BECAUSE IT WAS SO LOW TO THE GROUND. I FINALLY MANAGED TO JACK UP THE CAR AND HAD A LOT OF TROUBLE REMOVING THE TIRE. UPON FURTHER INVESTIGATION I REALIZED THAT THE SPRING HAD BROKEN AND LODGED ABOUT 3 INCHES INTO MY TIRE. I HAD TO HAVE THE CAR TOWED TO A SERVICE STATION AND THE TOTAL COST OF REPAIR WAS $600.51 IN ADDITION TO THE COST FOR TOWING AND TWO NEW TIRES. I HAD JUST DRIVEN 40 MILES ON THE EXPRESS WAY AT 70 MPH AND I COULD HAVE BEEN KILLED HAD THIS HAPPENED EN ROUTE. *TR

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