2022 VOLKSWAGEN ID.4 Forward Collision Avoidance Adaptive Cruise Control Problems
16 NHTSA complaints on file
Forward Collision Avoidance Adaptive Cruise Control Issues in the 2022 VOLKSWAGEN ID.4
16 forward collision avoidance adaptive cruise control complaints have been filed with NHTSA for the 2022 VOLKSWAGEN ID.4. Of these, 5 involved a crash, 0 involved a fire, and 3 resulted in injury.
16
Complaints
5
Crashes
0
Fires
3
Injuries
0
Deaths
All Forward Collision Avoidance Adaptive Cruise Control Complaints
My 2022 VW ID.4 Pro S has experienced a total failure of the GPS and telematics system (J949 module), causing a dangerous 'GPS Drift' where the vehicle reports its location miles away from its actual position. This creates two severe safety hazards: Automated System Malfunction: The Travel Assist and Dynamic Road Sign systems are receiving conflicting data. The camera correctly identifies a speed limit (e.g., 40 mph), but the faulty GPS overrides it with incorrect map data (e.g., 25 mph). This causes the vehicle to unexpectedly and dangerously decelerate while in active traffic. Emergency Service Failure: The eCall (Emergency Call) system is reporting the wrong location. In the event of a serious crash, emergency responders would be directed to a location miles away from the actual accident site. My dealer provided written documentation (attached) stating there is 'NO FIX' currently for 2021-2023 models, as they are hardware-locked to a failing...
1. I still can't make sense of what exactly malfunctioned at my car accident on 9/26/2025 but I have reported to the Volkswagen Customer Service on 9/27/2025 and they couldn't give me a precise answer and told me they will have to research and call me back yesterday - 9/30/2025 but I haven't got a call as of this writing. It basically activated something that accelerated suddenly the car and it is like someone took control over the car causing me to crash with 2 cars in front of me. Yes, it is available for inspection. 2. I don't feel safe anymore with that car and also I am terrified that innocent people's lives will be put at risk. 3. I have seen some articles around the internet with the same experience that I had and it looks like Volkswagen has a law suit about it. 4. No, but I...
The automatic cruise control failed and disengage with a sudden braking. After that the following warnings appear: Front assist has limited availability, rear traffic is currently not available, proximity sensors malfunctioning. I took the vehicle to service and diagnostic suggested the replacement of brake booster. Service department recommended a replacement a cost of $2,800 as the vehicle is out of warranty (more than 50K miles), I paid $295 for diagnostic. I currently don't have the funds for repair. Failure of braking system is a serious matter. I am not sure if I should continue driving this car, unfortunately I need it to go to work.
Was coming to stopped traffic, suddenly car accelerated quickly and rear ended car in front, which then hit 2 cars in front. Event data recorder showed the acceleration; not sure what happened. Car has haptic button for adaptive cruise control and ? Engaged on resume button left side of steering wheel. VW says not a manufacturing defect. Fortunately no injuries - air bags did not deploy.
The door locks failed again on the same door that had opened while in motion in December of 2023. This time the door failed to open when trying to exit the car. Also while driving it kept clicking inside as it was trying to open while vehicle was in motion. This occurred Mid September 2024. Also the ADAS system failed while driving and car wanted to steer on wrong way had to fight with the steering. This was also addressed in 2023. This car had all recalled done related to doors and had two failures in less then a year. This car is a safety risk to people. I have documentation to support all these findings.
Vehicle suffers from unintended and sudden acceleration when the "resume' capacitive touch button is accidentally brushed against. The vehicle is subject to injure or kill the vehicles occupants or others struck by the vehicle. Vehicle advised there is "no issue" with the vehicle but they did acknowledge the problem with the design of the steering wheel. The issue is intermittent and has occurred while driving at slow speeds in parking lots when the steering wheel is frequently turned more than 90 degrees and a body part can unintentionally touch the 'Resume" button.
On 5/13/2023, I drove using adaptive cruise control (ACC). I traveled approximately 9 miles without issues and turned left into a parking lot. Upon turning, the break was engaged and which canceled the cruise control. I do not recall the exact speed it was set but it was over 50mph. I drive my VW ID.4 in B mode which is brake energy recuperation mode and brakes the car as soon as the foot is lifted from the accelerator. In the parking lot, I was driving at a slow rate of speed because it was a Saturday morning and there were lots of kids going to the Jui Jitsu gym and dance studio which was my destination. While navigating at this slow speed, I typical lift my foot off of the accelerator rather than tapping the brakes as it is an effective method in the B driving mode. I was turning...
I was driving my car (Vehicle 2, Volkswagen) southbound [XXX] , south of La Cumbre, in the #1 lane, at approximately 65 miles per hour at adaptive cruise control. I observed Vehicle 1 traveling in the #2 lane when Vehicle 1 veered into lane #1. Adaptive cruise control failed to recognize the object in my lane. It failed to reduced the speed, it failed to initiate automatic brake system, and it failed to warned the driver of the object. I collided with the front right side of his vehicle. After the crash Party 2 drove to the median shoulder and a waited CHP arrival. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is a repetitive intermittent issue. The ACC will engage without any command to do so. I have been to the dealer several times, but they have not been able to duplicate the issue. Because I never know when this will occur, I drive with caution. When I realize this is happening, of course I brake, and the ACC disengages as it should. These incidents are somewhat hazardous, as I am expecting to slow down, and I don't. I am certain that I do NOT in any way engage the ACC or press the "set" button on my steering wheel.
On two separate occasions the VW ID4 screens have gone blank (main display and heads up display). While the car continued to steer, we lost all indication of speed, navigation, heating, and air conditioning. The pictures we have (unable to attach via this webpage), proves the display does not come back up during driving. Further, holding down the on-off power switch by the steering column or the on-off switch in the main display greater than 10 secs when the car was parked did not reboot or perform a soft reset of the display system.
While driving my 2022 Volkswagen ID4 about 1 and 1/2 hours into our trip, I had multiple system errors come up on the "heads up" display. "Electrical system not working correctly." The car suddenly lost systems including speedometer, parking brake, steering, etc. I was able to pull off the highway with some difficulty since the steering and braking were effected. I was unable to turn off the car and the doors locked so that the key fob was not functioning. we used the key to pop open the cover on the door and unlock the door manually. we had the car towed to a dealership for diagnostic. However, the dealership was closed as it was Saturday night and it's also closed on Sunday. I'll find out tomorrow more information about what they can do. This same exact problem happened last year. I had the car towed to a dealership and...
After using adaptive cruise control, driver pulled into a spot to pick up a pizza. Car was parked then lurched forward without pedal input, jumping over parking parking block and then crashed through front window of a store. Took out retaining wall and came to a stop at the back wall. Thankfully no one was injured. Police report was filed and manufacturer was alerted who interrogated the vehicle but claimed nothing found to be wrong. Vehicle was totaled and damages were paid. A number of other similar incidents have been reported with this vehicle so we felt it necessary to alert.
While driving on the highway at night in good conditions there were suddenly a large number error warning messages stating that the ADAS functions were no longer working. On checking the codes after the drive it appears that there was a temporary camera module failure. After leaving the car sitting overnight it began working correctly again.
We've taken the ID.4 in to the dealership three times for repairs. They have not been able to resolve it and have more or less said that it is a manufacturer defect. * The car does not connect to the internet. * The driver's console continues to go blank, very often loses all safety features, and generally acts oddly. We've realized that this mostly happens when the car travels over slight bumps or vibrations, which is basically every time we drive it. Warning signs on the driver's console will show loss of main safety features like Rear Traffic Alerts, Lane Assist, and Cruise Control. * The main driver console often goes blank. It recently blanked out for twenty to thirty minutes while driving on the freeway, making it impossible to know how fast I was going. This also happened in a school zone where children were present. * The back...
Approaching traffic stopped. The VW slows down as the car in front of it. If the car immediatly in front changes lanes (gets out of the way) the VW engages in high acceleration despite the fact that the next vehicle in front (already seen by the system) is totally stopped with stop lights on and the traffic light is red.
While driving with the adaptive cruise control enabled at 60 mph, I entered a 65 mph speed zone, so I attempted to increase my speed setting pressing the “+” control a couple times on the steering wheel, which should added 2 to 10 mph to the current setting, depending upon how firmly I pressed (+1 for light, +5 for firm press). Instead, it increased to 100! As fast as this car is, it could have been well above the limit in seconds so I furiously hit the “-“ button until getting to 65, but the speedometer showed that the car was only going around 47 mph. Clearly, something was wrong, so for safety, I disabled the speed control entirely. After resuming a safe speed, I looked again at the display and realized the problem. The adaptive cruise control display had switched on its own to displaying the speed setting in...
Other 2022 VOLKSWAGEN ID.4 Problem Areas
Electrical System
46 complaints
Unknown Or Other
31 complaints
Vehicle Speed Control
18 complaints
Structurebody
13 complaints
Service Brakes
10 complaints
Exterior Lighting
9 complaints
Forward Collision Avoidance Automatic Emergency Braking
9 complaints
Forward Collision Avoidance Warnings
8 complaints
Power Train
8 complaints
Fuelpropulsion System
7 complaints
Air Bags
5 complaints
Back Over Prevention
5 complaints
Engine
5 complaints
Equipment
4 complaints
Tires
4 complaints
Visibilitywiper
4 complaints
Steering
3 complaints
Wheels
3 complaints
Back Over Prevention Rearview System Braking
2 complaints
Electrical System Instrument Clusterpanel
2 complaints
Lane Departure Assist
2 complaints
Lane Departure Blind Spot Detection
2 complaints
Lane Departure Warning
2 complaints
Back Over Prevention Warnings
1 complaint
Electrical System12v24v48v Battery
1 complaint
Latcheslockslinkages
1 complaint
Seat Belts
1 complaint
Service Brakes Hydraulic
1 complaint
Structure
1 complaint
Suspension
1 complaint
Tirestreadbelt
1 complaint