NHTSA Complaint #11530004 — 2022 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11530004
Vehicle 2022 VOLKSWAGEN ID.4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

While driving my 2022 Volkswagen ID4 about 1 and 1/2 hours into our trip, I had multiple system errors come up on the "heads up" display. "Electrical system not working correctly." The car suddenly lost systems including speedometer, parking brake, steering, etc. I was able to pull off the highway with some difficulty since the steering and braking were effected. I was unable to turn off the car and the doors locked so that the key fob was not functioning. we used the key to pop open the cover on the door and unlock the door manually. we had the car towed to a dealership for diagnostic. However, the dealership was closed as it was Saturday night and it's also closed on Sunday. I'll find out tomorrow more information about what they can do. This same exact problem happened last year. I had the car towed to a dealership and then the dealership did a software update and it seemed to be fixed. I believe that this is a serious safety issue and needs to be remedied.

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