NHTSA Complaint #11561975 — 2022 VOLKSWAGEN ID.4

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11561975
Vehicle	2022 VOLKSWAGEN ID.4
Component	VEHICLE SPEED CONTROL
Date of Incident	October 30, 2023
Date Filed	December 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

On two separate occasions the VW ID4 screens have gone blank (main display and heads up display). While the car continued to steer, we lost all indication of speed, navigation, heating, and air conditioning. The pictures we have (unable to attach via this webpage), proves the display does not come back up during driving. Further, holding down the on-off power switch by the steering column or the on-off switch in the main display greater than 10 secs when the car was parked did not reboot or perform a soft reset of the display system.

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