2013 TOYOTA SIENNA — Problems, Recalls & Safety Data
4/5
Safety Rating
223
Owner Complaints
6
Recalls
26
Service Bulletins
0
Investigations
Overview of the 2013 TOYOTA SIENNA
The 2013 TOYOTA SIENNA has received a total of 223 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 8 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 26 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Structurebody (41 complaints), Unknown Or Other (30 complaints), and Air Bags (22 complaints).
Recalls for the 2013 TOYOTA SIENNA
NHTSA has recorded 8 recalls for the 2013 TOYOTA SIENNA, potentially affecting up to 4,535,116 vehicles.
Recall 19V553000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 303 vehicles affected
Defect: Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Consequence: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
Remedy: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.
View full details →Recall 19V741000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 928,220 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact...
View full details →Recall 19V741000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 928,220 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact...
View full details →Recall 19V005000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,299,448 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers...
View full details →Recall 18V024000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 628,018 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on...
View full details →Recall 16V858000 — STRUCTURE:BODY:DOOR
| 744,437 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
Consequence: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
Remedy: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331....
View full details →Recall 13V014000 — SEATS
| 3,235 vehicles affected
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model...
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
View full details →Recall 13V014000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 3,235 vehicles affected
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model...
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
View full details →Owner Complaints for the 2013 TOYOTA SIENNA
223 complaints have been filed with NHTSA for the 2013 TOYOTA SIENNA. Below is a breakdown by vehicle component.
Most Recent Complaints
I was at a red traffic light. I pressed the brake pedal. The vehicle wouldn't stop. The engine was revving. This happened twice within a month.
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,535, and after researching the Carfax Report, the contact discovered that the mileage was 332,216.
The seller selling vehicle to me with incorrect miles
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,377. It was later discovered that the mileage on the Title was 34,428, but the Carfax mileage was 238,000.
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,800 and at the time of registration, it was discovered that the mileage was 260,000.
Safety Rating for the 2013 TOYOTA SIENNA
The 2013 TOYOTA SIENNA received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 TOYOTA SIENNA
Toyota Motor Corporation has issued 26 technical service bulletins (TSBs) for the 2013 TOYOTA SIENNA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0067-19 — STRUCTURE
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in this bulletin to...
T-SB-0069-19 — STRUCTURE:BODY:DOOR
TSB: Some 2011 ? 2018 model year Sienna customers may express concern about their vehicle?s slide door performance. Upon customer request, the Inspection Procedure in this bulletin may be performed for a functional check of the slide door system.
T-SB-0141-18_Rev — STRUCTURE
TSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power slide door cable becomes separated, causing the power slide door...
ZKE_Dealer Packa — EQUIPMENT
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to...
ZKD_Toyota POL19 — STRUCTURE
Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s...
ZH5_Toyota POL17 — LATCHES/LOCKS/LINKAGES
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one...
ZH5_Toyota POL17 — ELECTRICAL SYSTEM
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one...
ZH5_Dealer Daily — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Dealer Daily Message: Extension of Warranty Coverage for the Power Sliding Door Rear Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH5 is now available on TIS.
T-SB-0244-17 — STRUCTURE:BODY:DOOR
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit power or manual sliding door front and rear latches simultaneously NOT latching due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015 model year Sienna vehicles may exhibit power sliding door...
ZG5_Region Email — EQUIPMENT
Region Email: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. In these reports, customers have indicated the switches become inoperative or require excessive pressure to operate.
Showing 10 of 26 technical service bulletins.
NHTSA Investigations for the 2013 TOYOTA SIENNA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA SIENNA
- 2008 TOYOTA SIENNA — 569 complaints
- 2009 TOYOTA SIENNA — 270 complaints
- 2010 TOYOTA SIENNA — 226 complaints
- 2011 TOYOTA SIENNA — 809 complaints
- 2012 TOYOTA SIENNA — 331 complaints
- 2013 TOYOTA SIENNA (current)
- 2014 TOYOTA SIENNA — 205 complaints
- 2015 TOYOTA SIENNA — 281 complaints
- 2016 TOYOTA SIENNA — 98 complaints
- 2017 TOYOTA SIENNA — 189 complaints
- 2018 TOYOTA SIENNA — 83 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints
- TOYOTA 4RUNNER — 6,405 total complaints