Technical Service Bulletin ZKE_Dealer Packa — 2013 TOYOTA SIENNA

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.