2012 TOYOTA SEQUOIA — Problems, Recalls & Safety Data

I am filing a formal complaint regarding a known paint defect on my 2012 Toyota Sequoia, painted in Blizzard Pearl (paint code 070). The paint is peeling and delaminating from multiple areas of the vehicle, including the roof, hood, and rear panels, down to the primer and in some cases bare metal. This is not a cosmetic or age-related issue — it is the result of a manufacturing defect that Toyota has already acknowledged in multiple models and years through Customer Support Program ZKG. This issue affects vehicles painted in Blizzard Pearl and Super White, due to poor adhesion between the basecoat and primer. It is a systemic defect that poses a long-term corrosion and safety concern, particularly as bare metal becomes exposed and vulnerable to rust. Toyota refuses to take responsibility, citing expiration of the CSP in December 2022. However, this defect is not time-sensitive—it emerges gradually and unpredictably over the life of the vehicle. It is unfair to place the burden of repair on consumers when the issue is clearly the result of poor materials and workmanship. I have contacted Toyota and provided photographic evidence. They acknowledged the vehicle is affected by the exact problem covered by the CSP, but declined to offer assistance because the program has technically ended. This is unacceptable, as the issue is part of a known national defect, not an isolated case. There are thousands of documented complaints for this exact same issue on forums, social media, and Toyota owner sites. I am requesting that Toyota: •Acknowledge this as an ongoing manufacturing defect regardless of warranty expiration, •Provide goodwill repair coverage or reimbursement for repainting, •Prevent further corrosion that could compromise vehicle safety and resale value. I am submitting this complaint so the issue can be formally documented and investigated, with the hope that Toyota will be held accountable and other owners will not be left to absorb the

Toyota had a recall on fuel pumps in 2020 mine was not part of the recall even though mine went bad and had to be replaced in February 2020. Now with another fuel pump recall issued in January 2025 I am also told mine is not part if the recall however I am having issues related to the fuel pump once again causing my engine to stall. Can someone please look into this as I feel my car should be part of that recall for another failing fuel pump. I do have receipt of repair in 2020 by First Class HALT I can provide if needed. My engine is stalling, not cycling fuel properly and has left me stranded. Then other times fires up normally.

The rear door latch for the lift gate malfunctioned and wouldn’t release. The power motor for the lift gate continued to work, trying to lift the rear gate. The result was bending the left gate hinge and hinge mounting area. The gate latch was corroded, but is supposed to be protected from the elements! The lift gate had to be taken apart from the inside with a number of parts having to be damaged/destroyed to open it as there was no other way to release the rear door latch (no manual release). The dealer didn’t have the rear door latch in initially in stock when I needed it because they’ve never replaced one for corrosion until now. The damage occurred after I left the dealership, but before I could get the part ordered and scheduled back in the dealership. Toyota has provided $400 of “goodwill” for what turned out to be a $1,400 repair for an item that shouldn’t ever need to be replaced!

Lower ball joint on drivers side sheared off.

Lower ball joint on drivers side sheared off.