2013 TOYOTA SEQUOIA — Problems, Recalls & Safety Data

I have 2013 Toyota, Sequoia blizzard pearl and my paint started chipping. I have reached out to corporate 3 separate times and they have refused to assist me in this matter. Based off the article listed below, I have a window up to 14 years which is quickly approaching and I have been denied by corporate twice and my local dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2013 Toyota Sequoia Limited (108,000 miles) Rear lift gate around latch was not designed correctly to allow moisture out. Our vehicle is in pristine shape other than the rear lift gate latch. By the time you notice it, it’s too late and unfixable. I’ve seen these get so bad from doing internet research some people hold the door down with straps because the structural integrity is gone and the lift gate can’t be latched and could fly open. The ironic thing about this is it’s obvious Toyota has a problem. Toyota charges $750 - $1000 for a new unpainted lift gate, however NO dealer in the United states can tell you when you’ll receive it because it’s on a nationwide backorder. We purchased this from a Non-Toyota dealer September 2022 and did not (or even think I had to look for it) notice this until spring 2023.

2013 Toyota Sequoia Limited (108,000 miles) Rear lift gate around latch was not designed correctly to allow moisture out. Our vehicle is in pristine shape other than the rear lift gate latch. By the time you notice it, it’s too late and unfixable. I’ve seen these get so bad from doing internet research some people hold the door down with straps because the structural integrity is gone and the lift gate can’t be latched and could fly open. The ironic thing about this is it’s obvious Toyota has a problem. Toyota charges $750 - $1000 for a new unpainted lift gate, however NO dealer in the United states can tell you when you’ll receive it because it’s on a nationwide backorder. We purchased this from a Non-Toyota dealer September 2022 and did not (or even think I had to look for it) notice this until spring 2023.

Due to a latent defect, Toyota's chrome lug nuts swell such that the lug wrench no longer fits the nuts. Owners confronted with flat tires are stranded on roadsides, potentially out of cell phone range, because they are unable to change the tire. I personally was stranded at midnight due to this defect. I alerted my Toyota dealership in Peoria, Illinois. They said they were aware of the issue on Sequoias and Sienas and that the could not keep enough lug nuts in stock. Toyota has provided no formal notice to owners of this latent defect and safety hazard. Both the Toyota dealership and Toyota care refused to provide without charge replacement lug nuts.

TL* THE CONTACT OWNS A 2013 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT A STAND STILL, THE CONTACT BECAME AWARE THAT THE DRIVER'S SIDE DASHBOARD WAS STICKY, AND MELTED WHICH CAUSED A CHEMICAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO RAY BRANDT TOYOTA LOCATED AT 2460 VETERANS BLVD, KENNER, LA 70062. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE DEALER OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.