2011 TOYOTA RAV4 — Problems, Recalls & Safety Data

I bought a pre-own car for my daughter in November 2022 from CARMAX in the City of Colma, California. The car is white color 2011 Toyota Rav4. In March 2025, my daughter started noticing the paint peeling off from the roof and driver side front panel. I found out that the paint issue is due to the defects from manufacturer when I visited paint shop to repair. I did researched online and found out Toyota had Customer Support Program until December 2022 for the issue. I contacted Toyota Corporate office but was told that CSP has ended and nothing they can do. Even though I am now aware that CSP has ended in December 2022, I found that it is unfair for the owner whose car just started exhibiting the issue after the program ended especially for the second owner like me who has never received any notice about the issue and bought the Toyota believing it will be a good investment. Can you please look into the issue and help for those owner like me who are unfairly left out? The attached picture shows the current condition of my car for your reference.

Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,000. It was later discovered, upon checking with the local State Secretary, that the mileage was 190,000.

Electric power steering problem, steering wheel is very stiff and wont return to center ,car is very difficult to drive, I have read that nhtsa issued some safety recalls on 2011 toyota rav4 related to this mfg. defect in the circut board -ecu -electronic control unit in the electric power steering , I purchased this used car on 9/17/2025 .I am taking it to Toyota dealer 10/9/2025

The contact's sister owns a 2011 Toyota Rav4. The contact stated while the vehicle was at the dealer for a service appointment, the dealer performed the recall repair of NHTSA Campaign Number: 16V096000(Seat Belts); however, after the recall repair, the seat belts became inoperable. The dealer was made aware of the failure and informed the contact that a diagnostic fee was required. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was 120,000.

The contact owns a 2011 Toyota Rav4. The contact stated while reversing to park the vehicle, the vehicle unintendedly accelerated. The contact depressed the brake pedal, and the vehicle stopped. The contact stated that after turning off the vehicle and entering the residence, the vehicle independently restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.