2006 TOYOTA RAV4 — Problems, Recalls & Safety Data

My 2006 Toyota RAV4 was supposedly repaired under the rear suspension arm recall (C0J / G0V), but the rear tie rod ends still have yellow stickers reading “this is a recalled part” and no epoxy on the bolts. A Toyota dealer refused to inspect the vehicle and relied solely on the VIN record. The car now rides roughly, and I believe additional suspension components have been damaged due to the unresolved recall. I am concerned for my safety and request NHTSA investigation.

For several months the 2006 Rav4 with only 118k miles had been experiencing intermittent failure of power steering while driving at speeds between 5-20mph. These failures resulted in the steering wheel to become extremely difficult if not impossible to turn while the car is driving. In each incident, this resulted in stopping the car and putting on emergency lights until we can safely turn off the car and hopefully the issue goes away several minutes later. This issue has proven to be very dangerous when in traffic with no place to pull over and with the steering tightening up, it is not even possible to pull over in most cases. Four different mechanical shops tried to replicate the issue and none were able to determine the root cause nor replicate it consistently. This issue has been happening more frequently now and the car cannot be taken out safely. As [XXX] drivers, this is not safe by any means and Toyota should consider this a critical safety recall and cover towing costs to move this. There are no signs of instrument lights or any leaks coming from the car. This seems to be entirely a malfunction of steering components. With regard to incidents resulting from this, my mother is the primary driver, she is [XXX] old and injured her wrist trying to move the steering wheel to a safe location. Her wrist is still in pain several days later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear subframe rusted out. I took it in because my car started sounding like the Titanic after it hit an iceberg. The mechanic described it as “a giant hole in the bottom of the car.” I read there were recalls on frames for other Toyotas, but we kept up with every recall on this vehicle and the subframe was never listed as an issue. I get a regular multipoint inspection at the Toyota dealership about every six months, and no one caught this. I was told it is not safe to drive, and will snap at any time. I am lucky I did not crash.

The vehicle is owned and operated in Costa Rica. I submitted the vehicle for the 4 incomplete recall items associated with its VIN. I was told by Grupo Purdy Toyota of Costa Rica that Manufacturer Recall Number G0V NHTSA Recall Number16V596 does not apply in Costa Rica and they declined to complete the recall remedy. Is this correct or should they be completing the recall remedy?

I notified Toyota of an issue with my car a couple years ago. One day I came out to find my car missing big portions of paint (it had been a windy night); all of the paint in the attached photos came off in a single night and day, which is not normal paint performance. I came to find out that other years for the same make and model had a recall program for "pearl white paint". The issue seemed to be affecting my vehicle too. With large portions of paint peeling freely of the body of my vehicle, it began to rust. Rust eroding the structure of a vehicle can make the car unsafe for drivers and passengers. In an accident situation, the structure of the vehicle may be compromised by the rust, leading to more severe harm to occupants. Additionally, if the roof of the car is compromised, moisture could leak into the interior systems and cabin space, leading to other hazards, with potentially severely harmful outcomes. Toyotas response to the photos, report from the dealership, and BBB complaint I filed was: "your vehicle has not been identified as one of the vehicles impacted by the pearl white paint issue". Therefore, I had to pay to repaint my whole vehicle out of pocket. It was clear from the pictures and report that the paint issue was directly affecting my vehicle, but Toyota refused to acknowledge this and rectify the hazard.