2019 TOYOTA HIGHLANDER — Problems, Recalls & Safety Data
5/5
Safety Rating
555
Owner Complaints
3
Recalls
16
Service Bulletins
0
Investigations
Overview of the 2019 TOYOTA HIGHLANDER
The 2019 TOYOTA HIGHLANDER has received a total of 555 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 16 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Power Train (148 complaints), Fuelpropulsion System (81 complaints), and Unknown Or Other (69 complaints).
Recalls for the 2019 TOYOTA HIGHLANDER
NHTSA has recorded 6 recalls for the 2019 TOYOTA HIGHLANDER, potentially affecting up to 8,547,374 vehicles.
Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,525,742 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...
View full details →Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,525,742 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...
View full details →Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 19V244000 — EQUIPMENT:OTHER:LABELS
| 3,634 vehicles affected
Defect: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and...
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
View full details →Owner Complaints for the 2019 TOYOTA HIGHLANDER
555 complaints have been filed with NHTSA for the 2019 TOYOTA HIGHLANDER. Below is a breakdown by vehicle component.
Most Recent Complaints
I have been hearing a high pitched whirling noise. I took it to my dealership and the diagnostic report said it was an internal transmission problem. They said there was no code identified when they ran the diagnostic test, but they could also hear the noise. There were no other symptoms of an issue other than the noise I heard. I have done all scheduled maintenance for this car since I leased, then purchased it in 2019. When I researched the issue further, I found that vehicles from 2019 are known to have been built with faulty transmissions. I did not know this at the time of purchase.
I’m concerned that my transmission was defective. My vehicle has 94K miles and was told by dealer I needed a new transaxle. We have never used our vehicle to tow or ever been stuck. It just doesn’t make sense why it would be defective. I was able to locate a Toyota bulletin regarding this.
The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal whining sound coming from the transmission. Later, while the contact’s wife was driving approximately 50 MPH, the vehicle went into LIMP Mode and decelerated unexpectedly. The contact diagnosed the vehicle and determined that there was a failure with the torque converter. The local dealer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 128,000.
Upon expiration of the SOS Subscription the DCM creates a loud feedback noise that goes through the passengers speaker and is causing hearing loss every time the vehicle is turned on. Has been documented many times on Reddit from other owners of 2019 highlanders
Upon expiration of the SOS Subscription the DCM creates a loud feedback noise that goes through the passengers speaker and is causing hearing loss every time the vehicle is turned on. Has been documented many times on Reddit from other owners of 2019 highlanders
Safety Rating for the 2019 TOYOTA HIGHLANDER
The 2019 TOYOTA HIGHLANDER received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 TOYOTA HIGHLANDER
Toyota Motor Corporation has issued 16 technical service bulletins (TSBs) for the 2019 TOYOTA HIGHLANDER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0045-22 — EQUIPMENT
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app...
T-SB-0072-18 Rev — SERVICE BRAKES
TSB: Some 2014 ? 2019 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0516-18_Rev — ELECTRICAL SYSTEM
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
19TC04 - Dealer — ENGINE
Dealer Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL),...
19TC04 - FAQ - P — ENGINE
Frequently Asked Questions. The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light...
19TC04 - DD - Pu — ENGINE
Dealer Daily Message: **Dealer Letter and Technical Instructions Available on TIS** Certain 2017 ? 2019 Model Year Highlander HV ? Special Service Campaign 19TC04 Dealer Letter and Technical Instructions now available on TIS.
Oil Cooler Pipe — ENGINE AND ENGINE COOLING
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV
Oil Cooler Pipe — ENGINE
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV
T-SB-0042-19_Rev — EQUIPMENT
TSB: REVISION NOTICE January 17, 2020 Rev1: ? The Introduction section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year Highlander and Highlander Hybrid vehicles equipped with JBL audio may exhibit inoperative text message playback, navigation voice prompts, and/or button beeps with...
T-TT-0517-18_Rev — ELECTRICAL SYSTEM:SOFTWARE
TT: Voice navigation prompts and feedback beeps are inoperative after starting the engine. This condition only occurs on Platinum grade vehicles.
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 2019 TOYOTA HIGHLANDER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA HIGHLANDER
- 2014 TOYOTA HIGHLANDER — 156 complaints
- 2015 TOYOTA HIGHLANDER — 238 complaints
- 2016 TOYOTA HIGHLANDER — 137 complaints
- 2017 TOYOTA HIGHLANDER — 344 complaints
- 2018 TOYOTA HIGHLANDER — 325 complaints
- 2019 TOYOTA HIGHLANDER (current)
- 2020 TOYOTA HIGHLANDER — 312 complaints
- 2021 TOYOTA HIGHLANDER — 499 complaints
- 2022 TOYOTA HIGHLANDER — 244 complaints
- 2023 TOYOTA HIGHLANDER — 188 complaints
- 2024 TOYOTA HIGHLANDER — 39 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA 4RUNNER — 6,405 total complaints