2014 TOYOTA HIGHLANDER — Problems, Recalls & Safety Data
5/5
Safety Rating
156
Owner Complaints
5
Recalls
57
Service Bulletins
0
Investigations
Overview of the 2014 TOYOTA HIGHLANDER
The 2014 TOYOTA HIGHLANDER has received a total of 156 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 57 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Electrical System (33 complaints), Unknown Or Other (33 complaints), and Structurebody (22 complaints).
Recalls for the 2014 TOYOTA HIGHLANDER
NHTSA has recorded 7 recalls for the 2014 TOYOTA HIGHLANDER, potentially affecting up to 137,254 vehicles.
Recall 18E107000 — VISIBILITY:WINDSHIELD
| 8,202 vehicles affected
Defect: Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Consequence: The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
View full details →Recall 18E107000 — ELECTRICAL SYSTEM
| 8,202 vehicles affected
Defect: Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Consequence: The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
View full details →Recall 14V576000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 15,872 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
View full details →Recall 14V274000 — SEATS:MID/REAR ASSEMBLY
| 231 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. The affected vehicles may have a second row right-hand seat assembly that does not fully lock into the inboard seat track in the forward first, second and third adjusting positions. As such, these vehicles do not conform to...
Consequence: If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331.
View full details →Recall 14V272000 — ELECTRICAL SYSTEM:SOFTWARE
| 48,840 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants,...
Consequence: In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
Remedy: Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
View full details →Recall 14V272000 — SEAT BELTS
| 48,840 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants,...
Consequence: In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
Remedy: Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
View full details →Recall 14V051000 — SEAT BELTS:REAR/OTHER
| 7,067 vehicles affected
Defect: Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. The third row middle seat belt assembly might not have been properly secured to the vehicle floor anchorage during vehicle assembly. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
Consequence: A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may...
View full details →Owner Complaints for the 2014 TOYOTA HIGHLANDER
156 complaints have been filed with NHTSA for the 2014 TOYOTA HIGHLANDER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 33 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 33 | 0 | 0 | 2 | 0 |
| Structurebody | 22 | 1 | 0 | 1 | 0 |
| Power Train | 8 | 0 | 0 | 0 | 0 |
| Seat Belts | 5 | 2 | 0 | 2 | 0 |
| Structurebodyhatchbackliftgate | 5 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 5 | 1 | 0 | 1 | 0 |
| Visibilitywiper | 5 | 1 | 0 | 1 | 1 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Tires | 4 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 1 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 2 | 0 | 2 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Structure | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemhorn | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalnavigational Systemglobal Positioning System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingtail Lights | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestailgatelatch | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Structurebodyhatchbackliftgatesupport Devicestrut | 1 | 0 | 0 | 0 | 0 |
| Structurebodyhood | 1 | 0 | 0 | 0 | 0 |
| Structurebodyhoodhinge And Attachments | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2014 Toyota Highlander. The contact stated that a hybrid system warning alert was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the windshield wiring system had failed and that the windshield needed to be replaced. The vehicle was not repaired. The mechanic informed the contact that the windshield failure was associated with NHTSA Campaign Number: 18E107000 (Electrical System, Visibility). The dealer was not contacted. The vehicle was not diagnosed or repaired. The windshield manufacturer was made aware of the failure; however, the vehicle manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
The contact owns a 2014 Toyota Highlander. The contact stated that a hybrid system warning alert was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the windshield wiring system had failed and that the windshield needed to be replaced. The vehicle was not repaired. The mechanic informed the contact that the windshield failure was associated with NHTSA Campaign Number: 18E107000 (Electrical System, Visibility). The dealer was not contacted. The vehicle was not diagnosed or repaired. The windshield manufacturer was made aware of the failure; however, the vehicle manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
Was driving 70 mph on nj 287 when all sudden I hear something that sounded like implosion and air was coming from sunroof. Ended up being sun roof glass flew out of car sunroof frame. Toyota knew it was a defect as they did inspection but did not want to cover it because they said it’s out of warranty. Thankfully no one was driving behind me at that time
Rear lights located both on the tailgate and body of the vehicle. The lights covers failed to remain adhered to the lights themselves and fell off and are partially adhered as a result of what appears to be a failure of the adhesion material . Two light covers may have been lost while driving. Unknown if their loss resulted in damage(s) to others. Without the outer cover results in the exposure of the lights to weather and potential failure. Review with Toyota of Orange service manager confirm the failure of adhesive/ manufacturing process of the lights
Installed (4) Firestone Destination Le3 tires in March 2022. All four tires became dry rot in just over 2 years, failed inspection at 2 1/2 years. 70,000 mile tires with roughly 28,000 miles left of the warranty.
Safety Rating for the 2014 TOYOTA HIGHLANDER
The 2014 TOYOTA HIGHLANDER received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 TOYOTA HIGHLANDER
Toyota Motor Corporation has issued 57 technical service bulletins (TSBs) for the 2014 TOYOTA HIGHLANDER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ZKG_Dealer_Daily — EQUIPMENT
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid vehicles to this Customer Support Program
T-SB-0074-20 — ELECTRICAL SYSTEM
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid...
T-TT-0468-17-Rev — EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0211-17_Rev — SUSPENSION:REAR
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and...
T-SB-0016-16_Obs — SUSPENSION
TSB: OBSOLETE NOTICE April 29, 2017: This bulletin is now obsolete. Please see T-SB-0211-17.
T-SB-0127-18 — STRUCTURE:BODY:DOOR
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0072-18 — SERVICE BRAKES, HYDRAULIC
TSB: Some 2014 ? 2018 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.
LSC E0P Dealer L — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer Letter: December 5, 2017. A watermark has been added to the Dealer Letter to indicate that E0P expired on June 30, 2017.
LSC E0P Technica — ENGINE AND ENGINE COOLING
Technical Instructions: LSC Expired on June 30, 2017. Technical Instructions for Limited Service Campaign E0P. HV Coolant Hose Clearance. Certain 2014 Model Year Highlander HV.
T-SB-0276-17 — ELECTRICAL SYSTEM
TSB: Some 2014 ? 2016 model year Highlander HV, 2015 Tacoma, 2015 ? 2016 Venza, 2015 ? 2017 4Runner, Avalon, Camry, and 2016 ? 2017 Avalon HV and Camry HV vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The...
Showing 10 of 57 technical service bulletins.
NHTSA Investigations for the 2014 TOYOTA HIGHLANDER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA HIGHLANDER
- 2009 TOYOTA HIGHLANDER — 178 complaints
- 2010 TOYOTA HIGHLANDER — 269 complaints
- 2011 TOYOTA HIGHLANDER — 228 complaints
- 2012 TOYOTA HIGHLANDER — 228 complaints
- 2013 TOYOTA HIGHLANDER — 279 complaints
- 2014 TOYOTA HIGHLANDER (current)
- 2015 TOYOTA HIGHLANDER — 238 complaints
- 2016 TOYOTA HIGHLANDER — 137 complaints
- 2017 TOYOTA HIGHLANDER — 344 complaints
- 2018 TOYOTA HIGHLANDER — 325 complaints
- 2019 TOYOTA HIGHLANDER — 555 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA 4RUNNER — 6,405 total complaints