NHTSA Complaint #11715109 — 2014 TOYOTA HIGHLANDER

The contact owns a 2014 Toyota Highlander. The contact stated that a hybrid system warning alert was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the windshield wiring system had failed and that the windshield needed to be replaced. The vehicle was not repaired. The mechanic informed the contact that the windshield failure was associated with NHTSA Campaign Number: 18E107000 (Electrical System, Visibility). The dealer was not contacted. The vehicle was not diagnosed or repaired. The windshield manufacturer was made aware of the failure; however, the vehicle manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.