2024 TOYOTA HIGHLANDER — Problems, Recalls & Safety Data

The tires have not “failed,” but they are dry rotting on both the sidewalls and inside the tread. These came as the OE tires, size is 235/65 R18. This is a daily driven car with almost 30,000 miles on the odometer. There is no reason the tires should be dry rotting. This is a severe safety hazard, as most tire shops wouldn’t mount, balance, or even touch these tires if they were dry rotted this quickly. The tires have been rotated every 10,000 miles or so, and have been kept properly inflated throughout their life. They were made on the 42nd week of 2023. They began showing symptoms of light dry rotting around 6 months ago, but the problem has finally spread to the sidewall.

When I purchased the vehicle I was told I could use Apple CarPlay, or Toyota's Drive Connect. Apple works better so I've always used that. I am used to having to clear Toyota's pop up ads for Drive Connect several times per week, even once per day. Recently Toyota's Drive Connect ads pops up on screen every few minutes regardless of what hands free app I'm trying to use (navigation, phone call, audiobook, etc.). It's distracting which is dangerous and keeps me from being able to use the hands free feature through Apple Car Play in my car. After calling Toyota corporate and Toyota brand engagement, both entities told me the only way to get the pop up ads to stop is to subscribe. The pop ups are dangerous and not what I agreed to when buying the car, so it feels like blackmail to be told it will only stop if I pay them $15 per month for a subscription to something that I won't use that was not a required feature when I purchased the vehicle.

When the engine is running after hours a gasoline smell and vapor exit the tank by the cap.

The contact owns a 2024 Toyota Highlander. The contact stated that while driving at unknown speeds, the instrument cluster was blinking. The contact expressed that she was concerned that the vehicle was unsafe to drive. The contact received the recall notices of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System); however, the part to do the recall repair of NHTSA Campaign Number: 25V595000 (Electrical System) was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 13,357.

The contact owns a 2024 Toyota Highlander. The contact stated that while driving at unknown speeds, the instrument cluster was blinking. The contact expressed that she was concerned that the vehicle was unsafe to drive. The contact received the recall notices of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System); however, the part to do the recall repair of NHTSA Campaign Number: 25V595000 (Electrical System) was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 13,357.