2017 THOR MOTOR COACH PALAZZO — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2017 THOR MOTOR COACH PALAZZO
The 2017 THOR MOTOR COACH PALAZZO has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:BRAKE LIGHTS. The most commonly reported problems involve the Structurebody (4 complaints), Exterior Lighting (1 complaint), and Visibilitywiper (1 complaint).
Recalls for the 2017 THOR MOTOR COACH PALAZZO
NHTSA has recorded 4 recalls for the 2017 THOR MOTOR COACH PALAZZO, potentially affecting up to 9,220 vehicles.
Recall 23V113000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,969 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Consequence: A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
View full details →Recall 20V418000 — EXTERIOR LIGHTING:TURN SIGNAL
| 2,417 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
View full details →Recall 20V418000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 2,417 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
View full details →Recall 20V418000 — ELECTRICAL SYSTEM
| 2,417 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
View full details →Owner Complaints for the 2017 THOR MOTOR COACH PALAZZO
6 complaints have been filed with NHTSA for the 2017 THOR MOTOR COACH PALAZZO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 4 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
AS I was driving mr rv. down the road , the rear side window just fell off onto the roadway. I believe the window is made by lippert. On the rv forum there are a lot of people experiencing this same problem.
AS I was driving mr rv. down the road , the rear side window just fell off onto the roadway. I believe the window is made by lippert. On the rv forum there are a lot of people experiencing this same problem.
The contact owns a 2017 Thor Motor Coach Palazzo RV. The contact stated while operating the vehicle, the rear marker light, and the driver side(left turn) signal were inoperable. The vehicle was taken to the local dealer to be serviced under the NHTSA Campaign Number: 21V00H000 (Electrical System, Exterior Lighting) which would address the failures but after the recall remedy was performed the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.
WHILE STATIONARY, FIRST LARGE WINDOW BEHIND DRIVER'S SIDE BROKE OFF, AT THE TOP HINGE, FOR NO REASON. IF THIS HAD HAPPENED WHILE DRIVING, IT COULD HAVE CAUSED SERIOUS HARM TO FELLOW MOTORISTS. AT THE TIME THIS HAPPENED, I WAS UNAWARE OF THIS WEBSITE AND THE ABILITY TO REPORT.*DT
WHEN PARKED IN A PARKING LOT AFTER A 1HR DRIVE, THE ONLY EXIT DOOR THE VEHICLE HAS DID NOT OPEN, PREVENTING US FROM EXITING THE VEHICLE. OTHER CAMPERS PARKED IN THE SAME LOT WERE UNABLE TO OPEN THE DOOR FORM THE OUTSIDE BUT ABLE TO HAND ME TOOLS TO TAKE THE LOCK APART FROM THE INSIDE AND OPEN THE DOOR USING PLIERS AND A SCREW DRIVER. THE DOOR LATCH MADE OF A ZINC OR SIMILAR DIE CASTING HAND BROKEN IN HALF PREVENTING THE RETRACTION OF THE LATCH AND KEEPING THE DOOR LATCHED.
Safety Rating for the 2017 THOR MOTOR COACH PALAZZO
NHTSA has not yet tested the 2017 THOR MOTOR COACH PALAZZO in its New Car Assessment Program.
Technical Service Bulletins for the 2017 THOR MOTOR COACH PALAZZO
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2017 THOR MOTOR COACH PALAZZO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR MOTOR COACH PALAZZO
- 2013 THOR MOTOR COACH PALAZZO — 9 complaints
- 2014 THOR MOTOR COACH PALAZZO — 8 complaints
- 2015 THOR MOTOR COACH PALAZZO — 0 complaints
- 2016 THOR MOTOR COACH PALAZZO — 2 complaints
- 2017 THOR MOTOR COACH PALAZZO (current)
- 2018 THOR MOTOR COACH PALAZZO — 18 complaints
- 2019 THOR MOTOR COACH PALAZZO — 2 complaints
- 2020 THOR MOTOR COACH PALAZZO — 5 complaints
- 2021 THOR MOTOR COACH PALAZZO — 0 complaints
- 2022 THOR MOTOR COACH PALAZZO — 5 complaints
Other THOR MOTOR COACH Models
- THOR MOTOR COACH HURRICANE — 63 total complaints
- THOR MOTOR COACH WINDSPORT — 55 total complaints
- THOR MOTOR COACH A.C.E. — 50 total complaints
- THOR MOTOR COACH CHALLENGER — 43 total complaints
- THOR MOTOR COACH MIRAMAR — 39 total complaints
- THOR MOTOR COACH OUTLAW — 34 total complaints
- THOR MOTOR COACH FOUR WINDS — 31 total complaints
- THOR MOTOR COACH CHATEAU — 26 total complaints