2013 THOR MOTOR COACH PALAZZO — Problems, Recalls & Safety Data
N/A
Safety Rating
9
Owner Complaints
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2013 THOR MOTOR COACH PALAZZO
The 2013 THOR MOTOR COACH PALAZZO has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT. The most commonly reported problems involve the Visibilitywiper (5 complaints), Exterior Lighting (2 complaints), and Equipmentrecreational Vehicletrailer (1 complaint).
Recalls for the 2013 THOR MOTOR COACH PALAZZO
NHTSA has recorded 6 recalls for the 2013 THOR MOTOR COACH PALAZZO, potentially affecting up to 115,862 vehicles.
Recall 18V705000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 2,854 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
Consequence: A reduction of driver visibility can increase the risk of a crash.
Remedy: TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at...
View full details →Recall 17V758000 — EQUIPMENT
| 110,400 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or...
View full details →Recall 13V164000 — EQUIPMENT
| 427 vehicles affected
Defect: Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor...
Consequence: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy: Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic...
View full details →Recall 12V574000 — VEHICLE SPEED CONTROL:CRUISE CONTROL
| 727 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are...
Consequence: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Remedy: Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin...
View full details →Recall 12V574000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 727 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are...
Consequence: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Remedy: Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin...
View full details →Recall 12V574000 — ELECTRICAL SYSTEM
| 727 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are...
Consequence: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Remedy: Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin...
View full details →Owner Complaints for the 2013 THOR MOTOR COACH PALAZZO
9 complaints have been filed with NHTSA for the 2013 THOR MOTOR COACH PALAZZO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Visibilitywiper | 5 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The front driver and passenger window seals or some other component in the windows failed and the windows are fogged up. This makes it difficult to use the side view mirrors on the coach.
Driver and passenger windows are fogging up unexpectedly which causes loss of view. This is very dangerous when driving as it is difficult to see my side mirrors.
PASSENGER SIDE WINDOW HAS STARTED FOR FOG OVER. MAKING IS MORE DIFFICULT TO SEE CLEARLY THRU THE RIGHT HAND OUTSIDE MIRROR.
VISIBILITY THROUGH FRONT STATIONARY PORTION OF DRIVER'S SIDE WINDOW IS COMPROMISED DUE TO INTERNAL "FOGGING" OF TWO-PANE GLASS WINDOW. REAR PORTION OF WINDOW SLIDES FORE AND AFT. AT SOME SUN ANGLES THIS FOGGING OBSCURES DRIVER'S VIEW OF LEFT SIDE MIRROR MAKING VIEW OF ONCOMING/PASSING TRAFFIC DIFFICULT.
THOR USES HEHR DOUBLE-PANE WINDOWS IN MOST OF THEIR PRODUCTS. THE WINDOWS FREQUENTLY SEPARATE, AND THE GLASS PANES CAN FALL-OUT ON THE ROAD, CREATING A HAZARD.
Safety Rating for the 2013 THOR MOTOR COACH PALAZZO
NHTSA has not yet tested the 2013 THOR MOTOR COACH PALAZZO in its New Car Assessment Program.
Technical Service Bulletins for the 2013 THOR MOTOR COACH PALAZZO
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2013 THOR MOTOR COACH PALAZZO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR MOTOR COACH PALAZZO
- 2013 THOR MOTOR COACH PALAZZO (current)
- 2014 THOR MOTOR COACH PALAZZO — 8 complaints
- 2015 THOR MOTOR COACH PALAZZO — 0 complaints
- 2016 THOR MOTOR COACH PALAZZO — 2 complaints
- 2017 THOR MOTOR COACH PALAZZO — 6 complaints
- 2018 THOR MOTOR COACH PALAZZO — 18 complaints
Other THOR MOTOR COACH Models
- THOR MOTOR COACH HURRICANE — 63 total complaints
- THOR MOTOR COACH WINDSPORT — 55 total complaints
- THOR MOTOR COACH A.C.E. — 50 total complaints
- THOR MOTOR COACH CHALLENGER — 43 total complaints
- THOR MOTOR COACH MIRAMAR — 39 total complaints
- THOR MOTOR COACH OUTLAW — 34 total complaints
- THOR MOTOR COACH FOUR WINDS — 31 total complaints
- THOR MOTOR COACH CHATEAU — 26 total complaints