2018 THOR MOTOR COACH PALAZZO — Problems, Recalls & Safety Data
N/A
Safety Rating
18
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2018 THOR MOTOR COACH PALAZZO
The 2018 THOR MOTOR COACH PALAZZO has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:BRAKE LIGHTS. The most commonly reported problems involve the Unknown Or Other (8 complaints), Equipmentrecreational Vehicletrailer (2 complaints), and Structure (2 complaints).
Recalls for the 2018 THOR MOTOR COACH PALAZZO
NHTSA has recorded 8 recalls for the 2018 THOR MOTOR COACH PALAZZO, potentially affecting up to 15,744 vehicles.
Recall 23V113000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,969 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Consequence: A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
View full details →Recall 20V418000 — EXTERIOR LIGHTING:TURN SIGNAL
| 2,417 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
View full details →Recall 20V418000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 2,417 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
View full details →Recall 20V418000 — ELECTRICAL SYSTEM
| 2,417 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
View full details →Recall 20V559000 — TIRES:VALVE
| 1,631 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service...
View full details →Recall 20V559000 — TIRES:VALVE
| 1,631 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service...
View full details →Recall 20V559000 — TIRES:VALVE
| 1,631 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service...
View full details →Recall 20V559000 — TIRES:VALVE
| 1,631 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service...
View full details →Owner Complaints for the 2018 THOR MOTOR COACH PALAZZO
18 complaints have been filed with NHTSA for the 2018 THOR MOTOR COACH PALAZZO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 8 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 2 | 0 | 0 | 0 | 0 |
| Structure | 2 | 0 | 0 | 0 | 0 |
| Visibilityglass Siderear | 2 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the inner and is prone to fall off or fly off at highway speeds. The risk is that the pane could strike another vehicle and possibly cause an accident. Already Thor has replaced two of the window units on this unit around 2021, not under warranty but as a customer courtesy. I now have a third window unit that is experiencing the same problem. It is apparent to me Thor has acknowledged there is a risk present when they replaced the other units. In addition, Thor has issued a recall for several year models after my year model. It seems clear they are aware there is a risk of window failure in model years outside of the recall. Unfortunately, they are unwilling to address the risk and hazard.
The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the inner and is prone to fall off or fly off at highway speeds. The risk is that the pane could strike another vehicle and possibly cause an accident. Already Thor has replaced two of the window units on this unit around 2021, not under warranty but as a customer courtesy. I now have a third window unit that is experiencing the same problem. It is apparent to me Thor has acknowledged there is a risk present when they replaced the other units. In addition, Thor has issued a recall for several year models after my year model. It seems clear they are aware there is a risk of window failure in model years outside of the recall. Unfortunately, they are unwilling to address the risk and hazard.
The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the inner and is prone to fall off or fly off at highway speeds. The risk is that the pane could strike another vehicle and possibly cause an accident. Already Thor has replaced two of the window units on this unit around 2021, not under warranty but as a customer courtesy. I now have a third window unit that is experiencing the same problem. It is apparent to me Thor has acknowledged there is a risk present when they replaced the other units. In addition, Thor has issued a recall for several year models after my year model. It seems clear they are aware there is a risk of window failure in model years outside of the recall. Unfortunately, they are unwilling to address the risk and hazard.
MY 2018 THOR PALAZZO DRIVERSIDE AND PASSENGER SIDE WINDOWS HAVE FOGGED UP TO WHERE IT IS VERY HARD TO SEE OUT OF AND HAS BECOME A SAFETY CONCERN.
MY 2018 THOR PALAZZO DRIVERSIDE AND PASSENGER SIDE WINDOWS HAVE FOGGED UP TO WHERE IT IS VERY HARD TO SEE OUT OF AND HAS BECOME A SAFETY CONCERN.
Safety Rating for the 2018 THOR MOTOR COACH PALAZZO
NHTSA has not yet tested the 2018 THOR MOTOR COACH PALAZZO in its New Car Assessment Program.
Technical Service Bulletins for the 2018 THOR MOTOR COACH PALAZZO
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2018 THOR MOTOR COACH PALAZZO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR MOTOR COACH PALAZZO
- 2013 THOR MOTOR COACH PALAZZO — 9 complaints
- 2014 THOR MOTOR COACH PALAZZO — 8 complaints
- 2015 THOR MOTOR COACH PALAZZO — 0 complaints
- 2016 THOR MOTOR COACH PALAZZO — 2 complaints
- 2017 THOR MOTOR COACH PALAZZO — 6 complaints
- 2018 THOR MOTOR COACH PALAZZO (current)
- 2019 THOR MOTOR COACH PALAZZO — 2 complaints
- 2020 THOR MOTOR COACH PALAZZO — 5 complaints
- 2021 THOR MOTOR COACH PALAZZO — 0 complaints
- 2022 THOR MOTOR COACH PALAZZO — 5 complaints
- 2023 THOR MOTOR COACH PALAZZO — 0 complaints
Other THOR MOTOR COACH Models
- THOR MOTOR COACH HURRICANE — 63 total complaints
- THOR MOTOR COACH WINDSPORT — 55 total complaints
- THOR MOTOR COACH A.C.E. — 50 total complaints
- THOR MOTOR COACH CHALLENGER — 43 total complaints
- THOR MOTOR COACH MIRAMAR — 39 total complaints
- THOR MOTOR COACH OUTLAW — 34 total complaints
- THOR MOTOR COACH FOUR WINDS — 31 total complaints
- THOR MOTOR COACH CHATEAU — 26 total complaints