2020 TESLA MODEL X Vehicle Speed Control Problems

18 NHTSA complaints on file

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Vehicle Speed Control Issues in the 2020 TESLA MODEL X

18 vehicle speed control complaints have been filed with NHTSA for the 2020 TESLA MODEL X. Of these, 9 involved a crash, 0 involved a fire, and 2 resulted in injury.

18
Complaints
9
Crashes
0
Fires
2
Injuries
0
Deaths

All Vehicle Speed Control Complaints

#11615386 |
Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled. The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident. The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs. The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind. Previous software worked great, Tesla is pushing the software beyond the hardwares capabilities and it’s going to cause accidents. Please stop them.
#11561075 |
On December 9th, 2023 my 2020 TESLA Model X accelerator pedal broke off while accelerating up a hill. This caused the vehicle to stop and become undrivable on a blind curve uphill. This caused a significant safety risk to me and other drivers. The vehicle had to be towed with police assistance to block traffic due to where the vehicle became inoperable. I had to pay out of pocket about $500 for the repair plus $450 in towing expenses.
#11538559 |
Many hard braking incidents Ignores posted speed limits Been close to being rear ended by following cars
#11524187 |
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
#11482661 | Crash
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force...
#11473752 |
Recurring Phantom braking every drive
#11457253 |
1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself. Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a "chip" was replaced per Tesla. I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days. There are 3 episodes of ghost...
#11423276 | Crash
Around 1:50 P.M May 27, 2021, I left my house driving my Tesla 2020 Model X with my son in the front passenger seat to his school. We returned to our home around 2:19 P.M. At our front gate, I slowed down to a close stop as I turned the vehicle into my driveway. Once descending the driveway, my Tesla vehicle suddenly accelerated to an extremely high speed. While I attempted to brake; however, none of the speed controls seemed to work. The vehicle hit my 2009 Toyota Camry parked on the left side of my driveway first, then took out the heavy duty wrought iron fence post and gate door located about 100 ft from my front gate. My Tesla vehicle kept moving at a very high speed and knocked down and damaged all trees, plants, and garden arbors along the vehicle’s path and, then, crashed through the rear...
#11394404 |
I WAS DRIVING MY MODEL X (JUNE 2020) HOME LAST EVENING ON A ROAD I NORMALLY DRIVE. (6 LANE ROAD) I WAS APPROACH A TRAFFIC LIGHT THAT TURNED YELLOW AND I DETERMINED I DIDN'T HAVE ENOUGH TIME TO STOP - SO I HIT THE ACCELERATOR TO GET THROUGH THE LIGHT BEFORE IT TURNED RED AND THEN EVERYTHING ON THE CAR STOPPED WORKING. NO ALARMS, NO SOUNDS, NO WARNINGS, NOTHING - MUSIC EVEN STOPPED PLAYING. THE ONLY INDICATION SOMETHING WAS WRONG WAS THE DASHBOARD FLASHING YELLOW LIGHT INDICATOR THAT THE CAR THOUGHT IT WAS SLIPPING (COMPLETE DRY @ 5:50PM -- TEMPERATURE WAS 45 DEGREES). THE CAR WOULD NO LONGER ACCELERATE (I HIT THE ACCELERATION PEDAL AND NOTHING HAPPENED), REGENERATIVE BRAKING STOPPED WORKING AND THE CAR WAS ONLY COASTING AND QUICKLY SLOWING DOWN (IT IS A HEAVY CAR). I MANAGED TO GET IT INTO A NEARBY PARKING LOT AND CALLED TESLA ROADSIDE....
#11383955 | Crash
TL* THE CONTACT OWNS A 2020 TESLA MODEL X. THE CONTACT STATED WHILE DRIVING 5 MPH, WHEN THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKES PEDAL AND STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE AGAIN ON 12/14/2020, AFTER PARKING THE VEHICLE AND WHILE THE VEHICLE WAS OFF WHEN IT ACCELERATE INDEPENDENTLY AND DROVE INTO A BUILDING. THE AIRBAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICATION ATTENTION. A POLICE AND FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT CALLED LOCAL DEALER TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568; (925) 361-1173) AND WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. *BF THE CONSUMER STATED THE VEHICLE'S LIGHTS...
#11383233 | Crash
ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LOADS OF DAMAGE IN THE ROOM OPPOSITE OF THE WALL. SOME DAMAGE INCLUDED: A BROKEN WOODEN BAR, SHATTERED GLASSES & LIQUOR BOTTLES, AND DAMAGES TO THE FRONT OF MY TESLA. THIS CAR WAS NEWLY PURCHASED, WITH A MILAGE OF SIMPLY 40 MILES.
#11363208 |
I'VE CREATED SEVERAL BUG REPORTS FOR THE AUTOPILOT SYSTEM WHICH IS, A VERY REAL DANGER. THE VEHICLE ACCELERATES TOWARDS PARKED OR STOPPED CARS, SLAMS ON THE BRAKES WITHOUT EXPLANATION ON THE FREEWAY, BEGINS TO CHANGE LANES ON THE FREEWAY THEN VIOLENTLY SWERVES BACK INTO THE ORIGINAL LANE WITHOUT EXPLANATION. I'VE TAKEN THE VEHICLE INTO 3 DIFFERENT SERVICE CENTERS. THE EXPLANATION IS "SOFTWARE" AND THEY RECOMMEND "UPDATING THE SOFTWARE" WHEN NEW VERSIONS COME OUT. THE VERSION OF SOFTWARE RELEASED ARE NOT READY TO BE RELEASED TO THE GENERAL PUBLIC. AS A PILOT, I UNDERSTAND HOW AUTOPILOT SYSTEMS SHOULD BEHAVIOR. THE TESLA AUTOPILOT BEHAVES SO DANGEROUSLY IT DOESN'T APPEAR THE SOFTWARE ENGINEERS EVEN BOTHERED TO TEST IT BEFORE RELEASE.
#11337072 | Crash
I WAS THE FOURTH VEHICLE IN LINE AT A BANK DRIVE THRU AND WHEN THE VEHICLE IN FRONT OF ME MOVED UP IN LINE, I PLACED THE VEHICLE IN DRIVE AND SUDDENLY THE VEHICLE ACCELERATED OUT OF CONTROL AND HIT TWO VEHICLES AND THEN WENT OVER A CURB INTO A PARKING LOT AND CRASHED INTO TWO OTHER VEHICLES, WHICH RESULTED IN A SERIOUS ACCIDENT INVOLVING FOUR OTHER VEHICLES. FORTUNATELY, NO ONE WAS SERIOUSLY HURT. MY VEHICLE WAS A TOTAL LOSS.
#11337068 |
I WAS DRIVING ON FREEWAY 99 NEAR CHOWCILLA, CALIFORNIA IN MY TESLA MODEL X WITH UNDER 7,000 MILES ON AUTOPILOT AND THERE WAS NO CARS IN ANY DIRECTION NEAR ME. THIS FREEWAY WAS A STRAIGHT LINE WITH NO BENDS OR CURVES. THE CAR WAS TRAVELING AT 75 MPH IN THE MIDDLE LANE ON AUTOPILOT AND THE CAR SUDDENLY DECELERATE VERY AGGRESSIVELY FOR NO REASON. THE TIRES SCREECHED AS THE CAR'S SPEED SUDDENLY CAME TO A NEAR STANDSTILL AT THE SPEED OF 10-15 MPH. THE DRIVER ([XXX]) TOOK MANUAL CONTROL AND DROVE THE CAR WITHOUT ANY POTENTIAL FATALITIES. IF THERE WAS A CAR OR TRUCK BEHIND US, WE WOULD HAVE DIED. THIS HAS HAPPENED ON TWO PREVIOUS OCCASIONS, BUT THE DECELERATION WAS NOT AS SUDDEN AS THIS LIFE THREATENING OCCURRENCE. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
#11320402 | Crash
WHEN PULLING INTO A PARKING SPACE THE VEHICLE UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE PARKING CURB AND STRIKE A RETAINING WALL. I HAVE THE VIDEO FROM THE CAR. WHILE TURNING RIGHT INTO AN AVAILABLE PARKING SPOT, I WAS ABOUT 80% INTO THE SPOT WHEN THE VEHICLE SURGED.
#11320351 | Crash
WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.
#11318912 | Crash
AT APPROXIMATELY 6:18 PM ON 3/21/2020, I WAS DRIVING MY BRAND NEW 2020 TESLA MODEL X (7 MILES STARTING ODOMETER) HOME FROM TAKING DELIVERY OF IT (!), AND AFTER 20 MILES OF MOSTLY HIGHWAY DRIVING, I WAS NEARING HOME AND STOPPED AT A TRAFFIC LIGHT (WITH SEVERAL CARS STOPPED AHEAD OF ME). AFTER ABOUT 30 SECONDS OF SITTING DEAD-STOPPED, THE CAR VIGOROUSLY ACCELERATED WITH NO ACTION ON MY PART, AND I HAD TO TURN THE CAR HARD TO THE RIGHT TO AVOID A FULL-ON COLLISION WITH THE STOPPED CAR IN FRONT OF ME. FORTUNATELY, TO MY RIGHT THERE WAS A CURB AND THEN AN EMPTY PARKING LOT AND SO I WAS ABLE TO AVOID ANY SERIOUS PROPERTY DAMAGE OR INJURY. BOTH OF THE PASSENGER SIDE TIRES ON MY VEHICLE WERE FLATTENED, AND THERE WAS SOME VERY MINOR DAMAGE TO THE FRONT DRIVERS SIDE BUMPER, AND TO THE REAR PASSENGER SIDE...
#11300090 | Crash
THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TIRE STOPPERS AND CAME TO A COMPLETE STOP WHEN IT CRASHED AGAINST A POST. THIS WAS 100% THE CAR'S FAULT, I AM SURE I DID NOT PRESS THE ACCELERATOR. I HAVE SUBMITTED THE CLAIM WITH TESLA AND THEY ARE REVIEWING THE DATA. I SAW THE NEWS THAT OTHER CARS HAD SIMILAR PROBLEM AND I WANTED TO SHARE MY EXPERIENCE AS WELL. THIS IS VERY SERIOUS AND NEEDS TO BE ADDRESSED
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