NHTSA Complaint #11615386 — 2020 TESLA MODEL X

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11615386
Vehicle	2020 TESLA MODEL X
Component	VEHICLE SPEED CONTROL
Date of Incident	September 19, 2024
Date Filed	September 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled. The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident. The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs. The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind. Previous software worked great, Tesla is pushing the software beyond the hardwares capabilities and it’s going to cause accidents. Please stop them.

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