NHTSA Complaint #11524187 — 2020 TESLA MODEL X

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11524187
Vehicle	2020 TESLA MODEL X
Component	SERVICE BRAKES
Date of Incident	May 15, 2023
Date Filed	May 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!

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