2020 TESLA MODEL 3 Unknown Or Other Problems

76 NHTSA complaints on file

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All Unknown Or Other Complaints — Page 2

#11460046 |
I'd like to register a complaint that features and functionality were removed from my vehicle at the request of the NHTSA inappropriately and for without justification. Several features including the ability to play sounds out of external speakers while moving were removed without any real study or analysis provided to justify the action taken. You did not provide any evidence for this change. No proof that it was a safety hazard at all. This is bullshit and I want my feature back. If you think this is an appropriate use of your authority you're a disgrace and a waste of government time and resources.
#11453132 |
The Tesla rear facing repeater cameras show the driver's blind spot when changing lanes. The cameras are also used during automatic lane changes when the car is in drive-assisted (FSD) mode on the highway and in city (FSD Beta). The cameras have a manufacturer defect. At night, light from the turn signal led is blinding a large part of the vision field of these cameras. This renders the blind spot vision for the driver but also the computer assisted automatic lane changes for the car partially obstructed. Tesla has acknowledged this defect by redesigning the rear facing cameras so the blinding is remedied. Tesla is refusing to fix this issue under warranty and requires owners to pay for this safety fix. Tesla's statement on this issue: "Hi Stephan! The blind spot camera performance on your vehicle is neither a defect of materials nor workmanship. It is a characteristic of the...
#11451552 |
I recently brought my car in for routine servicing and informed the Tesla service technician that I’ve been experiencing significant lag with the rear (reverse) camera video feed since roughly early-December 2021. The rear (reverse) camera lag makes reversing hazardous, as any reliance by the driver on the the rear (reverse) camera feed can cause serious (potentially fatal) injury and/or property damage. I asked the technician to look into and address the issue; I told him I was aware there had been a recall and that I received a notice. He informed that they were unable to replicate the issue—which I find hard to believe, given it happens constantly—and that rear (reverse) camera lag is common in Model 3s as they age. My car is less than two years old—hardly classifying as “aged”. In looking at Internet forums, this appears to be a very common issue with Model 3s, and...
#11451230 |
The vehicle's side cameras (those near the wheels) have a defect that lets internal light shine through 3 holes in the PCB of the camera. Since the side cameras are mounted in the same assembly as the side blinkers, whenever the blinkers are on (hazards or turn signal), the side cameras become almost unusable either by the driver or, seemingly, by the car's computer to give any blind spot warning. Result: blind spot warning / automatic lane change is not working as expected when in total darkness and turn signal / hazard is on. When asked for a repair under warranty, Tesla refuses, saying that this is not a defect.
#11447684 |
Tesla is putting passengers at risk by how much they are changing their user interface. They are moving critical safety around which makes the car more un-usable and drivers more confused and distracted. Here are some of the features they changed in their software update that creates danger to drivers: 1. Front seat heater settings are no longer on the home screen 2. Front/rear window defog buttons are no longer on the home screen 3. User profiles are no longer on the home screen. This controls the seat, mirrors, and temperature. Instead they have made non-safety features forefront: 1. Theater mode 2. Arcade Please view this forum of hundreds/thousands of people complaining about how their safety is put at risk by this update: https://teslamotorsclub.com/tmc/threads/v11-software-update-sucks.251711/
#11447553 |
This is a general complaint: The new control panel user interface V11 is unsafe. It now promotes/requires distracted driving to use. The previous version was a bit busy, but most all needed controls were on the screen or one touch away. With V11, one must now navigate menus to get to hidden controls that were on the home screen requiring too much attention to the screen while driving. This is what I am finding. I fear accidents will result.
#11445832 |
There was a recent software update and Tesla rearranged items on the touchscreen. Passenger was trying to pair his phone with the vehicle, and touched his name as displayed on the screen. This caused the driver seat to slide back quickly to fit the pre-set for his height. He is considerably taller than the driver, and this caused the driver to be unable to reach the brake pedal or accelerator. Therefore, the driver had almost no control of the vehicle. This occurred on a quiet side street going uphill, so driver could steer the vehicle to the curb which caused it to stop, even though she could not reach the brake pedal. However, if this had happened on a busy street or highway, there would have been a terrible accident. Remedy is simple. It should NOT be possible to activate the driver side seat position pre-sets when the vehicle is...
#11445034 |
Tesla issues an update to software that forces drivers to go through a jumble of menus to do important tasks like turning on defrosters and windshield wipers. These used to be one touch items on the home screen, but now require drivers to take their eyes off the road for a dangerous amount of time.
#11445035 |
Tesla pushed an update (v. 2021.44.25.2) to my Model 3 a couple of days ago that has dramatically altered the usability of the car, and potentially has safety implications. There was no warning prior to the update being applied that such changes to the car's user interface were included, nor is there any option to revert to the prior user interface. Major issues with the changes are outlined below: - 1-button, single-click shortcuts to seat heating, defrost/defog functionality have been removed; when driving in bad weather where the screen may fog up rapidly, you're now required to take your eyes off the road, and click twice on a small target on the touch screen to activate the required functionality. - 1-button, single-click access to the wipers has been removed, now requiring one to either rely on the auto-sensing functionality (which works properly about half the time), or click through the...
#11441144 | Crash
Driving on Autopilot on a city street at 35 MPH speed limit, while passing next to a UPS truck parked on the right side of the street at the curb, but slightly protruding outside the parking lane, due to its size, my car sideswiped the parked UPS truck, causing scratches on my car and totally obliterating my passenger side mirror. My vehicle did not stop or try to veer away from the parked UPS truck, causing at a minimum $700 damage to my vehicle.
#11440607 |
https://youtu.be/_vSGyqX0HZg My car is constantly running red lights when on "Full Self-Driving". They claim that it should stop at red lights but it very often confused the left turn red for the green in the straight lane. The car randomly serves at other traffic for no apparent reason. The car randomly slams on the brakes super hard for no apparent reason. Full Self-Driving is UNSAFE
#11429386 |
I was driving down the Interstate and had my Tesla on Self driving. For no reason at all it did a aggressive left turn causing me to go off the road into the median. It tore up pieces of my car and Tesla wouldn’t do anything about it and have no idea why it went off the road. I have a video of the Incident
#11426126 | Crash
On July 19th, 2021 at around 2:38PM I was using Tesla's Smart Summon feature to summon my car to me. The car was unoccupied at the time of the incident. The car was in a covered parking space approximately 40 feet South of my location. The app said the car would "Come To Me" and displayed a blue line which was the path the car should take to get to me. The blue line showed that the car would turn right (North) and come to me. I then pressed the "Come To Me" button to begin the summon. This is when the car immediately turned left (South), which is the opposite direction of me, and ran into a pole. The user does not have the ability to steer the car and the car acts erratic when using Smart summon. It's path is unpredictable and unsafe.
#11421758 |
Drive away door lock feature does not lock the doors. After driving several minutes a rear seat passenger attempted to roll down the window but hit the door open button instead. The door opened. Warning message received. Testing again after driving several minutes the lock icon shows locked but front seat passenger able to open the door. The door lock icon changes to unlock. Passenger closed door I hit lock icon to lock, NOW passenger cannot open the door.
#11406059 |
WE ARE AN CAR MEDIA IN CHINA. WE LEASED A 2020 TESLA MODEL 3 STANDARD RANGE PLUS ON MARCH 15, 2021, FOR PROGRAM SHOOTING. ON MARCH 18, WHEN A TEAM MEMBER TRYING TO CLOSE THE STORAGE COMPARTMENT COVER IN FRONT OF THE CENTRAL ARMREST BOX WHILE OPERATING, THE COVER DID NOT CLOSE SUCCESSFULLY AND POPPED UP UNINTENTIONALLY. A CORNER OF THE COVER SCRATCHED THE OUTER SIDE OF HIS RIGHT THUMB. FOLLOWING IS HIS NARRATIVE IN REGARD OF THIS INCIDENT: WHEN I WAS DRIVING THE TESLA MODEL 3 ON MARCH 18, 2021, AND PULLED OVER THE VEHICLE, I OPENED THE INTERIOR COVER TO STORE ITEMS. AFTER DRIVING FORWARD FOR A SHORT DISTANCE, I ATTEMPTED TO CLOSE THE COVER WITH MY RIGHT HAND. I TRIED TO PUSH THE COVER DOWN AND CLOSED, AND THEN MADE A U TURN. HOWEVER, THE COVER DID NOT CLOSE SUCCESSFULLY, AND INSTEAD IT ACTUALLY RAISED AGAIN. AT...
#11406088 |
CAR PARKED ON THE STREET FOUND OUT NEXT DAY THAT THE CAR WAS BACKED INTO. SENTRY MODE DIDN'T WORK. CAR ALARM DIDN'T GO OFF NO NOTIFICATION ON MY APP. TESLA SHOULD BE HELD RESPONSIBLE FOR DAMAGES BECAUSE IT WAS THE PROGRAMS THAT DIDN'T WORK PROPERLY
#11402970 |
THIS IS A COMPLAINT ABOUT THE BETA RELEASE AUTOPILOT. A RANDOM MODEL 3 VIN HAS BEEN USED TO BE ABLE TO FILE A COMPLAINT. THIS COMPLAINT APPLIES TO ALL MODELS OF TESLA. HERE IS A VIDEO OF A PROUD BETA TESTER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PQ-RGY1V8UG THIS OWNER HAS A MISPLACED TRUST IN THE SAFETY OF THE AUTOPILOT. HE IS USING IT IN HIGH RAFFIC AREAS WITH PEDESTRIANS AND CYCLISTS HE IS ALSO USING IT AT EXCESSIVE SPEED ON NARROW ROADS ONLY INCHES AWAY FROM ONCOMING TRAFFIC. RATHER THAN HAVING HIS HANDS HOLDING THE WHEEL IN THE CORRECT WAY HE ONLY HAS HIS FINGERS TOUCHING THE WHEEL WITH THE PALMS FACING THE WRONG WAY. IF ANYTHING GOES WRONG HE WILL NOT BE ABLE GRAB THE WHEEL PROPERLY IN TIME TO PREVENT A COLLISION. FINGERTIP DRIVING IS UNSAFE AT THE BEST OF TIMES. IF AUTOPILOT HAS A GLITCH OR A SPASM THE DRIVER WOULD BE...
#11396830 |
I GET REPEATED WARNINGS THAT THE DOOR PILLAR CAMERAS ARE BLINDED. WHEN I CHECK IT IS CONDENSATION BETWEEN THE CAMERA AND THE PILLAR GLASS. THEY ATTEMPTED TO REPAIR THIS LAST YEAR BY REMOVING A SEAL FOR BETTER AIR CIRCULATION. THE PROBLEM REMAINS. IN COLD WEATHER THIS HAPPENS, AND IT MEANS THAT ANY OF THE AUTOMATED FUNCTIONS THAT DEPEND ON THE CAMERAS CAN'T WORK CORRECTLY OR AT ALL. THEY HAVE NO SOLUTION. THE FRONT CAMERA ACTUALLY HAS A DEFOGGER IN THE GLASS IN FRONT OF IT. WHY TESLA CAN'T SOLVE THIS PROBLEM IS ABSURD. THIS HAPPENS WHILE DRIVING ON ANY STREET OR HIGHWAY AND IS ALWAYS THE CAMERA FACING THE SUNNY SIDE, SO MOISTURE IS EVAPORATED FROM AROUND THE CAMERA AND CONDENSES ON THE GLASS, WHICH OBSCURES IT.
#11373812 | Crash
I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSED TO STOP THE CAR. IT DID NOT EVEN AFTER I GOT OUT OF IT. IT CONTINUED TO MOVE EVEN AFTER CONTACT WAS MADE WITH THE CAR IN FRONT. THE TESLA WAS COMPLETELY CRUSHED. IT WAS A TOTAL LOSS ACCORDING TO A REPAIR SHOP...
#11363383 |
JUST PURCHASE THE AUTO PILOT, WHEN COMING TO A STOP, SOMETIME IT PASS THE WHITE LINE. WHILE GOING STRIGHT,WHEN SIGNAL TO CHANGE LANE TO BYPASS THE SLOW CAR, IT MERGE INTO LEFT TURN AT THE STOP LIGHT. WHEN THE VHEICLE IS GOING AROUND A LEFT CORNER, IT VEER TO THE RIGHT AND DROVE ON THE SHOULD LANE. THE SAME THING HAPPEN GOING TO THE RIGHT CORNER. WHEN TAKE OFF FROM THE GREEN LIGHT, SOMETIME IT SLOWLY,SLOWLY,SLOWLY INCREASE SPEED EVEN THOUGH THERE IS NO CAR IN FRONT OF IT. WHEN SLOW DOWN, IT WAIT THE LAST MINUTE AND TURN THE CAR. ALL MY STUFF ON THE SEAT FLY EVERY WHERE .WHEN APPROACHING A CORNER, IT WOULD SPEED UP AND MAKE A QUICK TURN.. WHEN USING A NAVIGATION, IT TURN INTOI A DEAD END INSTEAD OF THE RIGHT ROUTE.
#11351949 |
MY WIFE AND I LIVE ON A TWO-LANE STATE ROUTE IN THE COUNTRY. WE WERE HEADED HOME FROM THE FARMERS' MARKET THIS MORNING AROUND 10 A.M., HEADED DOWN A HILL WITH THREE CARS BEHIND US. THERE WAS AN 18-WHEELER HEADED UP THE HILL. I HAD THE CRUISE CONTROL ON AND TRAVELING 55 MPH IN A STRAIGHT LINE WITH NO CURVES IN SIGHT. WHEN THE 18-WHEELER COMING UP THE HILL WAS 7 CAR LENGTHS AHEAD OF US IN THE OPPOSITE LANE, MY CAR AUTOMATICALLY BRAKED HARD ENOUGH TO BRING OUR SPEED DOWN TO 35 MPH BEFORE I COULD OVERRIDE AND ACCELERATE. MY SPOUSE SAID, "I HATE THIS CAR. IT'S GOING TO GET US KILLED ONE DAY. WE COULD HAVE BEEN REARENDED." I HAVE USED CONVENTIONAL CRUISE CONTROL TO DRIVE FOR MORE THAN 20 YEARS, EVEN IN TOWN, TO KEEP FROM INADVERTINLY SPEEDING. NORMAL CRUISE CONTROL DOESN'T BEHAVE IN THIS MANNER. THIS...
#11324811 |
SEE ATTACHED FOR DETAILS. WE HAVE EXPERIENCED AT LEAST TWO UNEXPECTED HARD BRAKING INCIDENTS IN OUR 2020 TESLA MODEL 3 EQUIPPED WITH AUTOPILOT. IN ONE INCIDENT, JUST AS AUTOPILOT WAS ENGAGED, THE TESLA BRAKED SUDDENLY FROM 65 MPH TO 50 MPH. OTHER DRIVERS WERE FORCED TO BRAKE HARD TO AVOID COLLISION. ON THE SAME DAY, WHILE IN ADAPTIVE CRUISE CONTROL, THE TESLA SUDDENLY BRAKED HARD AT A SPEED OF 78 MPH, DOWN TO 60 MPH. TESLA HAS BEEN NOTIFIED BY OTHERS WHO HAVE HAD SIMILAR EXPERIENCES, SO THEY ARE AWARE OF THIS HAZARDOUS PROBLEM. THE ISSUE HAS BEEN REPORTED BY MANY ON TESLA SOCIAL MEDIA SITES SINCE AT LEAST 2018. IT STILL HAS NOT BEEN CORRECTED. I PLAN TO SEND A COPY OF THIS REPORT TO TESLA. *TR
#11307630 | Crash
FIRST OF ALL, I WAS PULLING THE TESLA OUT OF OUR GARAGE. I WAS COMPLETELY OUT MANEUVERING THE CAR TO MAKE IT PARALLEL TO THE RIGHT SIDE OF THE STREET WHEN SUDDENLY, I FELT THE CAR MOVED EXTRA BACKWARD. FORTUNATELY, IT DID NOT HIT THE NEIGHBORS' PARKED CARS. THE MOVE STARTLED ME. AND SURPRISED MY HUSBAND AND SON WHO ARE PASSENGERS AT THAT TIME. MY HUSBAND BLURTED, "WHAT ARE YOU DOING?". I REPLIED, "I'M DRIVING, I DID NOT DO ANYTHING EXTRA TO MAKE THAT MOVE. I WONDERED AND ALSO ASKED, "HOW DID THAT HAPPEN?" AND MY HUSBAND SAID "I DON'T KNOW YOU'RE THE ONE DRIVING, BE CAREFUL." MY RESPONSE WAS, "I AM BEING CAREFUL!". MY HUSBAND THOUGHT I PRESSED THE ACCELERATOR HARD BUT I KNOW I DID NOT. THE CONVERSATION ALMOST LEAD TO AN ARGUMENT BUT WE SOMEHOW DIFFUSED THE TOPIC. I DON'T WANT TO ARGUE AND RUIN THE MOOD...
#11302127 | Crash
WHEN I SLOWED DOWN ON A CITY STREET, AND TURNED INTO A PARKING LOT, THE CAR SPEEDED UP BY ITSELF. AND THE BRAKE DIDN'T RESPOND WHEN I STEPPED ON IT. THE CAR GLIDED INTO A POWER POST.
#11297042 |
THE AUTO STEER IN MY TESLA MODEL 3 FAILED TODAY WHEN THE CAR WAS TURNING ON A CURVY DOWNHILL ROAD. I BELIEVE IT'S BECAUSE THE LANE MARKINGS ON THE RIGHT SIDE ENDED JUST BEFORE THE CURBING STARTED. THE CAR SUDDENLY TURNED RIGHT AND HIT THE CURB BRUSHING THE RIGHT FRONT WHEEL. IT WOULD HAVE BEEN A FATAL ACCIDENT IF I HADN'T TAKEN OVER. AUTO STEER TECHNOLOGY IS NOT YET READY FOR USE ON ALL THE ROADS AND IT SHOULD NOT BE INCLUDED BY DEFAULT IN ALL THE TESLA MODELS. MY CAR DID NOT BRAKE BECAUSE THE CRUISE CONTROL WAS STILL ON. I AM STILL IN SHOCK AND AFRAID TO USE THE AUTO STEER AGAIN.
#11291019 |
THIS CAR FORCES THE DRIVER TO LOOK AWAY FROM THE ROAD FOR A FEW SECONDS(AT LEAST 10 SECONDS OR MORE) TO ADJUST COMMON THINGS LIKE ADJUSTING MIRRORS, CHANGING AC FUNCTIONS,SETTING WIPER SPEED. AS WEATHER CONDITIONS CHANGE FROM LOCATION TO LOCATION ON A LONG DRIVE, IT IS NOT POSSIBLE , CONVENIENT OR SAFE FOR THE DRIVER TO PULL ASIDE THE VEHICLE TO ADJUST HEAT SETTINGS OR WIPER SPEED OR MIRRORS.THIS IS DANGEROUS THAN TEXTING AND DRIVING. I REQUEST NHTSA TO RECALL ALL THE TESLA MODEL 3 AND HAVE THE ISSUE FIXED BY PROVIDING A PHYSICAL WAY TO ADJUST MANY THINGS IN THE CAR. THIS PROBLEM OCCURS IRRESPECTIVE OF THE VEHICLE MOTION STATUS.

Other 2020 TESLA MODEL 3 Problem Areas

Forward Collision Avoidance Adaptive Cruise Control 102 complaints Forward Collision Avoidance Automatic Emergency Braking 80 complaints Vehicle Speed Control 65 complaints Service Brakes 45 complaints Steering 43 complaints Electrical System 34 complaints Suspension 34 complaints Air Bags 29 complaints Forward Collision Avoidance Warnings 24 complaints Seats 22 complaints Lane Departure Assist 21 complaints Visibilitywiper 21 complaints Seat Belts 18 complaints Structurebody 18 complaints Exterior Lighting 12 complaints Lane Departure Warning 9 complaints Back Over Prevention 8 complaints Power Train 8 complaints Lane Departure Blind Spot Detection 7 complaints Fuelpropulsion System 6 complaints Visibility 6 complaints Wheels 6 complaints Back Over Prevention Warnings 4 complaints Electrical Systemadasautonomousself Driving 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Back Over Prevention Sensing System Camera 2 complaints Engine 2 complaints Air Bagssensoroccupant Classificationdriver 1 complaint Back Over Prevention Rearview System Braking 1 complaint Forward Collision Avoidance 1 complaint Latcheslockslinkagesdoorslatchemergency Mechanical Release 1 complaint Latcheslockslinkageshoodlatch 1 complaint Service Brakes Hydraulic 1 complaint Structurebodybumpers 1 complaint Structurebodydoorhandleexterior 1 complaint Structureframe And Membersunderbody Shields 1 complaint Tires 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint
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