NHTSA Complaint #11396830 — 2020 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11396830
Vehicle 2020 TESLA MODEL 3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 8,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I GET REPEATED WARNINGS THAT THE DOOR PILLAR CAMERAS ARE BLINDED. WHEN I CHECK IT IS CONDENSATION BETWEEN THE CAMERA AND THE PILLAR GLASS. THEY ATTEMPTED TO REPAIR THIS LAST YEAR BY REMOVING A SEAL FOR BETTER AIR CIRCULATION. THE PROBLEM REMAINS. IN COLD WEATHER THIS HAPPENS, AND IT MEANS THAT ANY OF THE AUTOMATED FUNCTIONS THAT DEPEND ON THE CAMERAS CAN'T WORK CORRECTLY OR AT ALL. THEY HAVE NO SOLUTION. THE FRONT CAMERA ACTUALLY HAS A DEFOGGER IN THE GLASS IN FRONT OF IT. WHY TESLA CAN'T SOLVE THIS PROBLEM IS ABSURD. THIS HAPPENS WHILE DRIVING ON ANY STREET OR HIGHWAY AND IS ALWAYS THE CAMERA FACING THE SUNNY SIDE, SO MOISTURE IS EVAPORATED FROM AROUND THE CAMERA AND CONDENSES ON THE GLASS, WHICH OBSCURES IT.

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