NHTSA Complaint #11421758 — 2020 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11421758
Vehicle	2020 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	June 20, 2021
Date Filed	June 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Drive away door lock feature does not lock the doors. After driving several minutes a rear seat passenger attempted to roll down the window but hit the door open button instead. The door opened. Warning message received. Testing again after driving several minutes the lock icon shows locked but front seat passenger able to open the door. The door lock icon changes to unlock. Passenger closed door I hit lock icon to lock, NOW passenger cannot open the door.

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