2015 SUBARU OUTBACK Visibilitywiper Problems

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE WINDSHIELD AS IT BEGAN TO FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDSHIELD. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,750.

FRONT WINDSHIELD DEVELOPED A 20 INCH CRACK, RUNNING FROM PILLAR ON PASSENGER SIDE, TOWARD CENTER OF WINDSHIELD. NO APPEARANCE OF ROCK STRIKE. NO SOUND OF ROCK STRIKE WHEN CRACK FIRST DEVELOPED. CRACK STARTED AT AROUND 14 INCHES, AND CONTINUES TO GROW LONGER. CAR WAS BEING DRIVEN AT HIGHWAY SPEEDS WHEN CRACK FIRST APPEARED, AT AROUND 75 MPH.

WE TEST DRIVE A 2015 OUTBACK SUBARU AT THE DEALERSHIP. IT HAD A CRACK IN IT AND DIDN'T THINK TO MUCH OF IT 20K MILES. WE ENDED UP PURCHASING THIS ONE PRIVATELY AND IT HAS A CRACKED WINDSHIELD AS WELL. IT ONLY HAS 11K MILES. THE CRACK ON THE OUTBACK THAT WE PURCHASED STARTS AT THE TOP MIDDLE OF THE WINDSHIELD BEHIND THE REARVIEW MIRROW AND CUTS DOWN AND TO THE RIGHT ABOUT 8 INCHES. AFTER READING THE COMPLAINTS ON THIS SITE, IT SEEMS THAT THERE'S A HUGE DEFECT WITH THE WINDSHIELD AND DEFROSTER THAT NEEDS TO BE RECALLED. THIS IS A MASSIVE SAFETY ISSUE!

TWICE IN SNOWING CONDITION , THE WINDSHIELD ICED AT THE BOTTOM AND DID NOT CLEAR EVEN THOUGH THE DEFROSTER HAD BEEN ON. WE WERE NOT ABLE TO COMPLETE OUR JOURNEY. EVEN THOUGH WE STOPPED EVERY TEN MINUTES OR LESS TO SCRAPE THE WINDSHIELD CLEAR. I'VE HAD MANY CARS IN MANY CONDITIONS AND NEVER SAW THIS LACK OF VISIBILITY. IT TOOK 4 HOURS ON ROUTE 270 FROM FREDRICK TO GO 20 MILES OUT AND RETURN. VERY SCARY.

WHILE I WAS DRIVING I HEARD A POP, DID SEE OR NOTICE ANYTHING. NEXT DAY I HAD A CRACK IN MY DRIVER SIDE WINDSHIELD, ABOUT 8-10 INCHES CRACK. THOUGHT I HAD GLASS COVERAGE BUT ITS $1000 DEDUCTIBLE. SAFELITE COST IS $461.55. I HAVE THE 2015 SUBARU OUTBACK WITH EYESIGHT, THAT MEANS AFTER SAFELIGHT REPAIRS THE WINDSHIELD I THEN NEED TO BRING THE CAR TO MY SUBARU DEALER TO HAVE THE EYESIGHT RECALIBRATE FOR ABOUT $200. MY CAR ONLY HAS 8700 MILES. LOOKING AT OTHER COMMENTS, THIS SEEMS TO BE A BIG PROBLEM WITH 2015 SUBARU OUTBACKS. IF I HAD FULL GLASS COVERAGE I WOULD HAVE CARED OR WROTE ABOUT THIS. HOPE SUBARU FIXES THIS PROBLEM. THANKS AND HOPE EVERYONE STAYS SAFE. AFTER SEEING THE NOTE BELOW I WAS IN MOTION ON A 2 LANE STREET. I DO DRIVE FROM NY TO FLORIDA TWICE A YEAR AND DON'T KNOW WHAT I...

DURING A RECENT TRIP TO COLORADO, THE FRONT WINDSHIELD ON MY NEW 2015 SUBARU OUTBACK DEVELOPED A DOZEN SMALL PITS IN THE EXTERIOR GLASS SURFACE FROM CONTACT WITH VERY TINY PEBBLES. TWO OF THE PITS HAVE DEVELOPED LARGE CRACKS THAT HAVE GROWN TO LENGTHS EXCEEDING 15 INCHES. THE TINY PEBBLE STRIKES SHOULD NOT HAVE CAUSED SUCH PITS BASED ON MY EXTENSIVE DRIVING EXPERIENCE. I BELIEVE THERE TO BE A DEFECT IN THE GLASS ITSELF, MAKING IT UNUSUALLY BRITTLE. THE PEBBLE STRIKES OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS (I.E. 55-65 MPH) ON PAVED ROADWAYS. THE TEMPERATURE OUTSIDE DURING THE PEBBLE STRIKES, WHICH TOOK PLACE OVER SEVERAL DAYS OF DRIVING, RANGED FROM 20 TO 45 DEGREES F. THE CRACKS APPEAR TO STILL BE GROWING.

PURCHASED THE 2015 OUTBACK IN SEPT. 2014. TOOK TO BACK TO DEALERSHIP SERVICE DEPT. OCTOBER. 24, 2014 BECAUSE OF LOUD POPPING NOISE AROUND WINDSHIELD ESPECIALLY WHEN BLUETOOTH PHONE CONNECTED. THEY COULD NOT FIND ANY PROBLEMS. POPPING NOISE AROUND WINDSHIELD CONTINUED FROM TIME TO TIME. TOOK BACK TO DEALER JULY 29, 2015 FOR POPPING NOISE AROUND WINDSHIELD AND POOR RADIO AM RECEPTION. THEY REPLACED THE RADIO BUT AM RADIO RECEPTION STILL NOT GREAT. GOT IN THE OUTBACK ON NOV 17, 2015 AND THERE WAS A 5" CRACK ON THE BOTTOM OF THE WINDSHIELD SLIGHTLY RIGHT OF THE CENTER. A COUPLE OF WEEKS BEFORE THIS I WAS DRIVING AND HEARD A VERY LOUD POPPING NOISE. IT MADE ME JUMP AS I THOUGHT THE WINDSHIELD WAS GOING TO SHATTER BUT NOTHING HAPPENED. I HAD RECEIVED A LETTER FROM SUBARU ABOUT WINDSHIELD CRACKING PROBLEMS SO I CONTACTED THE DEALERSHIP. I TOOK IT IN SO...

SMALL PEBBLE STRUCK WINDSHIELD PASSENGER SIDE AT EDGE ADJACENT TO HEATING ELEMENT AT LEVEL OF MID WINDSHIELD. THIS LEFT A SMALL SHALLOW PIT IN OUTER GLASS. 12 HOURS LATER A CRACK DEVELOPED AT THE WINDSHIELD EDGE AND EXTENDED 12 INCHES TOWARD THE MIDDLE OF THE WINDSHIELD WHICH IS SLOWLY EXTENDING

WHILE DRIVING ON THE HIGHWAY, A SMALL ROCK HIT OUR WINDSHIELD IN THE PASSENGER SIDE DEICER AREA. WE HAVE RECEIVED A NOTICE THAT SUBARU KNOWS THERE IS AN ISSUE WITH WINDSHIELDS CRACKING AT THE DEICER AREA, BUT THE LOCAL DEALER STATES THAT OUR CRACK INITIATED ABOVE THE AREA FOR WHICH THEY ACCEPT RESPONSIBILITY. THE DEICER AREA ON OUR WINDSHIELD EXTENDS ABOVE THE SPOT WHERE THE ROCK HIT, BUT SUBARU IS TRYING TO LIMIT RESPONSIBILITY TO A LOWER AREA. VISIBILITY IS A HIGHLY IMPORTANT COMPONENT OF SAFE DRIVING. THE DEICER AREA WAS NOT APPLIED BY TWO DIFFERENT MANUFACTURING PROCESSES WHEN IT IS A FEW INCHES APART. SUBARU IS TRYING TO LIMIT LIABILITY FOR A DESIGN OR MANUFACTURING FLAW. WE BELIEVE THAT SHOULD NOT BE ALLOWED.

MY WINDSHIELD CRACKED WHILE ON THE HIGHWAY. I DID NOT SEE OR HEAR A STONE HIT. 3 OTHER PEOPLE WERE IN THE CAR WHEN A 10 INCH CRACK APPEARED FROM THE DRIVER SIDE CORNER POST TOWARD THE MIDDLE. NO ONE SAW OR HEARD A STONE HIT. I CAME HOME AND RESEARCHED IT AND THERE ARE MANY COMPLAINTS ON THE OUTBACK FORUM ABOUT HOW EASILY THEIR WINDSHIELDS BROKE. I THINK IT IS A SAFETY ISSUE IF SO MANY OF SUBARU'S NEW WINDSHIELDS ARE CRACKING SO EASILY.

ON SUNDAY OCT 11TH WHILE SITTING IN THE DRIVEWAY AND WASHING THE CAR A SPIDER CRACK APPEARED UNDER THE TIP OF THE PASSENGER SIDE WINDSHIELD WIPER THAT HAS SPREAD ACROSS TO JUST ABOUT THE REAR VIEW MIRROR. WENT TO THE DEALER WHO THEN TOOK SOME PHOTOS TO SEND TO SUBARU. AFTER MANY CALLS BACK AND FORTH WE ARE STILL WAITING ON A DETERMINATION. FIRST WAS TO BE BE TODAY 10/23 NOW BEING TOLD 10/28. THERE IS NO EVIDENCE OF AN EXTERNAL IMPACT AND AS THE CAR IS SITTING IN THE DRIVEWAY IT SEEMS IT IS BEING PUSHED OUT FROM THE INSIDE.

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. WHILE DRIVING 75 MPH, A PEBBLE STRUCK THE CONTACT'S WINDSHIELD AND CREATED A TWELVE INCH CRACK. UPON ARRIVING HOME, THE CRACK EXPANDED TO APPROXIMATELY SIXTEEN INCHES IN THE SHAPE OF THE LETTER "U". THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

OUR 2015 SUBURU OUTBACK WAS PURCHASED IN APRIL 2015. IN JULY, THE WINDSHIELD CRACKED (RIGHT UP THE MIDDLE AND THEN, BRANCHED OUT TO BOTH SIDES) RIGHT BEFORE OUR EYES IN THE PARKING LOT OF THE ZOO. NO IMPACT OF ANY DEBRIS WAS HEARD OR EVIDENT. WE HAD THE WINDSHIELD REPLACED AFTER SUBURU DETERMINED A POINT OF IMPACT FROM DEBRIS. WE DID NOT AGREE, BUT WE NEEDED A NEW WINDSHIELD, SO WE PAID FOR IT. ON OCTOBER 8, AFTER GETTING INTO CAR AT WORK PARKING LOT, ANOTHER CRACK WAS DISCOVERED AND MATCHED THE JULY'S CRACK EXACTLY. AGAIN, NO IMPACT OF DEBRIS AND THE START OF THE CRACK STARTS AT THE VERY BOTTOM OF THE WINDSHIELD. I VISITED SUBURU THIS MORNING FOR ROUTING MAINT AND THEY INFORMED ME OF NO RECALL AND DIDN'T DO ANYTHING ABOUT IT. I AM REPLACING THE WINDSHIELD, AGAIN, IN A COUPLE OF DAYS. I SUSPECT THERE IS...

THIS WILL BE THE SECOND WINDSHILED REPLACED SINCE I BOUGHT MY OUTBACK IN MARCH 2015. FIRST TIME IT CRACKED, FOR NO APPARENT REASON, 2 WEEKS AFTER PURCHASE. NOW ON SECOND WINDSHILED, AND SEAL IN UPPER RIGHT IS BROKEN, AND CAN'T TAKE IT OUT OF THE GARAGE BECAUSE THERE'S A DELUGE OF RAIN OUT THERE. MUST WAIT FOR FACTORY REPLACEMENT BECAUSE IT'S TOO NEW!

IN LESS THAN SIX MONTHS, TWO WINDSHIELDS HAVE CRACKED WITH NORMAL USAGE. VEHICLES HAS LESS THAN 4600 MILES. THIS IS EITHER A GLASS FAILURE ISSUES OR A DESIGN FLAW. EITHER WAY, UNSAFE.

WINDSHIELD CRACKED WHILE DRIVING THROUGH LAKE TAHOE AREA WITHOUT ANY DEBRIS HITTING WINDSHIELD. THE CRACK STARTED AT LOWER PASSENGER CORNER AND HAS GROWN PAST MID SECTION OF THE WINDSHIELD. THIS IS THE 2ND WINDSHIELD DAMAGED BEYOND REPAIR ON THIS VEHICLE.

NOTICED A CRACK IN THE WINDSHIELD ON 8/27/15. IT EXTENDED FROM UNDER THE RIGHT WINDSHIELD WIPER TOWARDS THE CENTER OF THE WINDSHIELD ABOUT 18 INCHES LONG. I COULD NOT THINK OF AN OBJECT HAVING HIT THE WINDSHIELD, THEN RECALLED DRIVING DOWN THE STREET EARLIER AT ABOUT 30 MPH. I HAD HEARD A LOUD POP SOUND, BUT THOUGHT IT WAS COMING FROM UNDER THE CHASIS, LIKE THE SOUND OF A ROCK FLYING UP FROM A TIRE AND HITTING UNDERNEATH. IN RETROSPECT THIS WAS PROBABLY WHEN THE WINDSHIELD CRACKED. ONLINE RESEARCH I DID EARLIER SHOWED HUNDREDS OF COMPLAINTS ABOUT THE WINDSHIELDS ON THE 2015 OUTBACKS CRACKING EASILY, MANY OF WHICH DID NOT INVOLVE OBJECTS HITTING THE CAR. I FOUND SEVERAL SITES OF SIMILAR COMPLAINTS, WITH THE LINKS OF 1 BELOW. I BROUGHT THE CAR INTO THE DEALER THE NEXT DAY AND EXPLAINED THAT THE WINDSHIELD HAD SPONTANEOUSLY CRACKED. THEY INITIALLY TOLD ME...

FOR UNKNOWN REASONS, MY WINDSHIELD CRACKED ON THE DRIVER'S SIDE WHILE IT WAS PARKED IN THE DRIVEWAY. THERE IS NO EVIDENCE OF ANY IMPACT DAMAGE.

INTERIOR REAR VIEW MIRROR BROKE OFF THE MOUNTING WITH GLASS ATTACHED TO THE MOUNTING. THEIR WAS NO FORCEFUL MOVEMENT OR ADJUSTMENT BEING APPLIED TO THE MIRROR AT THE TIME, IT JUST CAME DOWN. DISTRACTING MY DRIVING.

THREE DAYS AGO, OUR NEW SUBARU OUTBACK (PURCHASED IN LATE FEBRUARY 2015) DEVELOPED A CRACK IN THE WINDSHIELD OVERNIGHT THAT IS NOW OVER TWO FEET IN LENGTH. THE CRACK RUNS FROM THE TOP EDGE, MID-WINDSHIELD ON THE DRIVER'S SIDE, AND CIRCLES AROUND THE REAR VIEW MIRROR BEFORE TAILING OFF A FOOT OR SO ABOVE THE BOTTOM EDGE, IN FRONT OF THE PASSENGER'S SIDE. NO OBJECT STRUCK THE WINDSHIELD, IT SIMPLY CRACKED. WE CONTACTED THE DEALERSHIP, WHO TOLD US THAT THIS WOULD NOT BE COVERED UNDER THE WARRANTY, THAT NO AFTERMARKET WINDSHIELDS ARE AVAILABLE FOR THIS MODEL, AND QUOTED A PRICE OF $625 (BEFORE TAXES) FOR REPLACEMENT WITH SUBARU GLASS. THE DEALERSHIP ALSO INDICATED THAT THERE ARE ONLY A FEW SUBARU WINDSHIELDS AVAILABLE IN THE US. AFTER HEARING THIS, WE WENT ONLINE AND DISCOVERED THAT MANY OTHERS HAVE HAD SIMILAR EXPERIENCES WITH THIS MODEL. NO WONDER THERE ARE SO FEW WINDSHIELDS...

WE HAVE 7,100 MILES ON OUR NEW & VERY FIRST SUBARU OUTBACK. THIS PAST WEEK WE DEVELOPED A CRACK THAT BEGAN ON THE LOWER 4 INCHES / CENTER PORTION ON THE PASSENGER SIDE OF WINDSHIELD. YES, THERE IS A "VERY SMALL NICK" FROM WHERE IT BEGAN. BELIEVE ME, IT'S SMALLER THAN THE TOP OF A STRAIGHT PIN. THE CRACK STARTED OUT IN 2 DIRECTIONS AND OVER THE PAST FEW DAYS HAS GROWN TO 20 INCHES AND 11 INCHES RESPECTFULLY, AS OF TODAY. IF YOU LOOK AT THE DATA ON THE NHTSA WEB SITE FOR COMPLAINTS ABOUT THE 2015 SUBARU OUTBACK (104 TOTAL 8/20/15 ) 65 OF THEM ARE ABOUT WINDSHIELDS CRACKING AT A VERY HIGH FREQUENCY RATE. PLUS, THE SUBARUOUTBACK.ORG WEB SITE HAS A LITANY OF THE SAME COMPLAINTS . IT'S TO THE POINT, THAT THERE IS A SERIOUS BACKORDER OF WINDSHIELDS FOR THE OUTBACK. THERE HAVE EVEN BEEN CASES,...

WINDSHIELD WAS HIT BY A ROCK. IN THE MIDDLE OF THE PASSENGER SIDE. APPROXIMATELY THE SIZE OF A DIME. WITHIN 4 HOURS, LEAVING THE CAR PARKED, THE CRACK SPREAD A FEW INCHES TO THE LEFT TOWARDS THE DRIVER SIDE. IT STOPPED IN THE MIDDLE. OVER THE COURSE OF A FEW DAYS, THE CRACK SPREAD UNTIL IT WAS ALMOST WITHIN VIEW OF THE DRIVER.

WITHIN 9 DAYS OF RECEIVING A REPLACEMENT WINDSHIELD FOR MY SUBARU OUTBACK, MY WINDSHIELD WAS DAMAGED AGAIN. THE DEALER NOTED IT ON 8/8/15 AND THE WINDSHIELD WAS REPLACED ON 7/31/15. I DO NOT RECALL ANY ROCK HITTING THE WINDSHIELD. THE TOP CORNER OF THE PASSENGER SIDE WINDSHIELD HAD A CRACK. I DID CONTACT SUBARU OF AMERICA WHO AGREED TO REPLACE THE WINDSHIELD FREE OF CHARGE.

HAD A SMALL STONE HIT THE WINDSHIELD AND SAW NOTHING AT THE TIME. ABOUT HALF HOUR LATER, WE SAW A CRACK IN THE LOWER PART OF THE WINDSHIELD, WHICH SPREAD QUICKLY ACROSS THE DRIVER'S SIDE. WAS TOLD BY THE GLASS REPLACEMENT COMPANY THAT THESE WINDSHIELDS WERE ON BACK ORDER AND HAD TO WAIT WEEKS FOR REPAIR. THEN ON AUGUST 22, 2015 WE HAD ANOTHER SMALL STONE HIT THE WINDSHIELD ON THE DRIVER'S SIDE. IT WAS SMALL AND NORMALLY WE WOULD HAVE BEEN ABLE TO GET THIS FIXED. BUT WE SAW IT START TO SPREAD AND THEN HEARD A LOUD POP AND SAW THE THING STAR OUT INTO SIX DIFFERENT DIRECTIONS QUICKLY. THESE STONES WERE NOT VERY LARGE AND I'VE NEVER HAD A WINDSHIELD REACT LIKE THE SUBARU. I'VE HAD LARGER STONES HIT OUR TOYOTA AND WAS ABLE TO GET A REPAIR PRIOR TO A WINDSHIELD BEING REPLACED. I BELIEVE THERE...

DRIVING HOME UPON TAKING DELIVERY, THE WINDSHIELD CRACKED, STARTING AT THE PASSENGER SIDE WIPER. WITHIN 20 MILES, THE CRACK WAS 24" LONG. WE DID NOT HIT ANYTHING. AFTER TWO DAYS OF FIGHTING WITH THE DEALER, THEY REPLACED THE WINDSHIELD. THREE DAYS AGO, WITH APPROX. 2000 MILES ON THE VEHICLE, IT CRACKED AGAIN. AGAIN, WE DID NOT HIT ANYTHING. THE DEALER WILL NOT REPLACE IT. THERE HAS TO BE AN ISSUE WITH THIS VEHICLE. I'M AN ENGINEER, AND HAVE BEEN DRIVING FOR 35 YEARS. I'VE NEVER EXPERIENCED ANYTHING LIKE THIS.

A SMALL OBJECT HIT THE PASSENGER SIDE LOWER PART OF THE WINDSHIELD. AT FIRST THERE WAS A SMALL STAR SHAPE MARK THAT I THOUGHT COULD BE FIXED. HOWEVER IT SPREAD QUICKLY. I WENT TO AMERICAN AUTO GLASS AND WAS TOLD THAT HE HAD MANY OF THESE WINDSHIELD ON BACK ORDER AND THAT THEY WERE ONLY MADE BY SUBARU. I WAITED FOR ABOUT 6 WEEKS AND STILL NO WINDSHIELD . I CALLED CUSTOMER SERVICE AT SUBARU AND FINALLY I RECEIVED A WINDSHIELD ABOUT 7 WEEKS AFTER IT CRACKED. THE MANAGER AT AMERICAN AUTO GLASS TOLD ME THAT HE HAS NEVER SEEN SO MANY CRACKED WINDSHIELDS IN A NEW MODEL CAR AND FELT THAT SUBARU HAD AN ISSUE. LAST WEEK ABOUT 2 MONTHS AFTER I HAD THE GLASS REPLACED I HAD ANOTHER CRACK AT ALMOST THE SAME PLACE AS THE FIRST CRACK. I CALLED SUBARU AND HAD IT INSPECTED BY SUBARU AND...

CAR WAS SITTING IN DRIVEWAY. SOMETHING HIT BASE OF WINDSHIELD AND STARRED IT AT SPOT HIT. THE STAR SPREAD QUICKLY AS A CRACK RUNNING UP THE WINDSHIELD. THIS APPEARS TO BE A SAFETY ISSUE AS OTHER 2015 OUTBACK OWNERS ARE REPORTING MULTIPLE CRACKS IN WINDSHIELDS AS WELL.

2015 OUTBACK, OWNED LESS THAN A YEAR. A SMALL PEBBLE HIT THE BOTTOM RIGHT CORNER OF WINDSHIELD WHILE DRIVING ON I-25 SOUTH OF PUEBLO, CO. THIS CREATED A DIME SIZE STARBURST PATTERN AT THE IMPACT SIGHT. MINUTES LATER A 12 INCH+ CRACK DEVELOPED. THE CRACK CONTINUED TO EXPAND TO ALMOST THE CENTER OF THE WINDSHIELD DURING THE THE DRIVE TO TX. THE TEMPERATURE WAS ABOUT 65 DEGREES SO THE WINDSHIELD WASN'T IN FREEZING CONDITIONS. THE PEBBLE IMPACT WAS NOTHING OF NOTE AND HARDLY GOT OUR ATTENTION. IN 4 DECADES OF DRIVING AND HAVEN TAKEN MANY ROCKS TO THE WINDSHIELD OF DIFFERENT MAKES OF VEHICLES I'VE NEVER SEEN THIS RESULT.

THE WINDSHIELD DEVELOPED A MYSTERIOUS CRACK FROM THE LOWER CORNER DRIVER SIDE, AND IT PROPAGATED ACROSS IN A WEEK A TWO. WE HAVE BEEN UNABLE TO FIND A REASONABLY PRICED AFTER MARKET WINDSHIELD AND THE QUOTED COST FROM THE DEALER IS WAY TOO HIGH. WE ALSO UNDERSTAND THAT THE DEALER HAS DIFFICULTY GETTING THE NEW GLASS IN A TIMELY MANNER. I AM NOT WILLING TO SPEND SO MUCH MONEY TO REPLACE THE WINDSHIELD WHEN IT APPEARS THAT ANOTHER CRACK MAY OCCUR ON THIS DEFECTIVE PRODUCT.

MY WINDSHIELD HAS A CRACK THAT RUNS FROM THE LOWER PASSENGER SIDE TO THE CENTER OF THE WINDOW AND THEN HORIZONTALLY ACROSS TO THE DRIVER'S SIDE. THIS FIRST STARTED AS A SMALL CRACK AND GREW QUICKLY. THERE IS A TINY CHIP, LESS THAN A PIN HEAD IN SIZE NEAR THE BEGINNING OF THE CRACK. NO STAR, AND NOT THE SIZE I WOULD TAKE TO GET FIXED. I DIDN'T THINK MUCH OF IT OTHER THAN "BUMMER, A BIG CRACK IN MY BRAND NEW CAR'S WINDSHIELD" UNTIL I SAW ANOTHER OUTBACK, SAME BODY STYLE, WITH THE SAME CRACK. I CALLED THE DEALER TO GET IT REPLACED AND IT IS ON A 3 MONTH BACKORDER. THEN I CHECKED THIS WEBSITE AND SAW SEVERAL SIMILAR STORIES. PLEASE LOOK INTO THIS. IS THERE SOME KIND OF DEFECT IN THE WINDSHIELD, INSTALLATION, OR FIT? THANKS

WINDSHIELD CRACKED IN PARKING LOT. VERY LONG BREAK STARTING AT BASE AND CONTINUED HALFWAY UP THROUGH THE CENTER.

MY WIFE AND I BOUGHT A NEW 2015 SUBARU OUTBACK IN POCATELLO, IDAHO. ON OUR MAIDEN VOYAGE HOME, 10 MILES FROM OUR HOME IN WYOMING THE WINDSHIELD DEVELOPED A CRACK ON THE PASSENGER SIDE. THE CRACK IMMEDIATELY SPREAD TO OVER 18 INCHES. SEVERAL WEEKS LATER WHILE WASHING THE CAR, THE CRACK RAN IN THE OPPOSITE DIRECTION ANOTHER 18 INCHES. I CONTACTED OUR GLASS SHOP AND WAS TOLD THAT THE AFTERMARKET DOESN'T HAVE WINDSHIELDS AVAILABLE FOR THE 2015 OUTBACK AT THIS TIME. I CONTACTED SAFELITE AND WAS TOLD THAT THE WINDSHIELD WOULD BE AVAILABLE IN SEVERAL DAYS. THE NIGHT BEFORE MY WIFE WAS SCHEDULED TO TAKE THE CAR IN FOR WINDSHIELD REPLACEMENT, SAFELITE CALLED ME AND TOLD ME THE WINDSHIELD WAS BACKORDERED FOR 3 MORE WEEKS AND THE COST WOULD BE 100.00 MORE THAN THE ORIGINAL QUOTE. I CANCELED THE ORDER AND CONTACTED A SUBARU DEALER WHO TOLD ME THE WINDSHIELD...

WENT TO PICK UP MY BRAND NEW 2015 OUTBACK FROM THE DEALER AND THEY INFORMED ME THE WINDSHIELD WAS CRACKED. THEY WILL BE REPLACING IT, BUT THIS CRACK IS IDENTICAL TO OTHERS DESCRIBED IN MANY COMPLAINTS. CRACK STARTED IN THE HEATED WIPER ELEMENT ON THE PASSENGER SIDE AND IS NOW ABOUT 12 INCHES IN LENGTH. SUBARU DEALER SAID THEY BELIEVE IT OCCURRED IN THEIR CAR WASH. LOOKING AT OTHER COMPLAINTS, IT IS NOW OBVIOUS SUBARU 2015 OUTBACK WINDSHIELDS HAVE A DESIGN FLAW THAT SHOULD BE ADDRESSED ASAP.

SPONTANEOUS CRACK STARTED IN THE MIDDLE OF THE WINDSHIELD RIGHT BEHIND THE REARVIEW MIRROR. THERE WAS NO DEBRIS THAT HIT THE WINDSHIELD. THE CRACK IS GROWING AND WE ARE TOLD THAT WARRANTY DOES NOT HANDLE WINDSHIELD CRACKS. WE HAVE TO PAY $250 INSURANCE DEDUCTIBLE AND THERE IS A 4-6 MONTH DELAY ON GETTING THE NEW GLASS BECAUSE OF BACKLOG...! THIS IS NOW A SAFETY ISSUE BECAUSE IT INHIBITS OUR VISIBILITY AND WHO KNOWS WHAT MAY HAPPEN IF THERE IS A CRASH OF ANY KIND!

WINDSHIELD CRACK ON 2015 OUTBACK WAGON. THERE WAS NO CRACK WHEN THE CAR WAS PARKED FOR THE NIGHT AT 6:00 PM. THE NEXT MORNING, THERE WAS A ~12 INCH CRACK, LEFT SIDE OF THE WINDSHIELD. THERE WERE NO OVERHANGING TREES AT THE LOCATION WHERE THE CAR WAS PARKED.

MY WIFE WAS DRIVING OUR OUTBACK AROUND TOWN WHEN SHE NOTICED A SMALL CRACK IN THE CENTER WINDSHIELD, JUST BELOW THE MIRROR ATTACHMENT POINT. SHE DID NOT RECALL ANY MAJOR STONE OR GRAVEL HITS (OTHER THAN THE USUAL DUST/DEBRIS ON NEW ENGLAND ROADS). LATER THAT DAY THE CRACK HAD SPREAD TO APPROXIMATELY 6" AND THEN THREE DAYS LATER (IN THE INTERIM, SHE WENT INTO LABOR AND HAD A BABY), THE CRACK HAD EXPANDED TO NEARLY THE LENGTH OF THE WINDSHIELD. WE IMMEDIATELY CALLED BOTH THE DEALER AND OUR INSURANCE COMPANY. AS IS STATED ELSEWHERE ON THE NTSB COMPLAINT SITE, THE ONLY WINDSHIELDS AVAILABLE FOR THE 2015 OUTBACK ARE FACTORY, OEM UNITS - WHICH ARE ON BACK ORDER FROM MOST DEALERS AND GLASS REPLACEMENT COMPANIES. GIVEN THE OVERALL NUMBER OF COMPLAINTS ABOUT WINDSHIELD CRACKING (BOTH HERE AND AVAILABLE THROUGH VARIOUS OTHER AUTOMOTIVE SITES), I BELIEVE THAT SUBARU SHOULD WORK TO FIX...

WINDSHIELD CRACKED APPROXIMATELY 8". CRACK IS INSIDE GLASS (GLASS IS SMOOTH ON EXTERIOR AND INTERIOR OF CAR). NO TEMPERATURE FLUCTUATIONS AND NO IMPACTS TO VEHICLE. VEHICLE PARKED IN GARAGE WHEN CRACK OCCURRED - GLASS WAS NOT CRACKED WHEN PARKED IN SECURE GARAGE FRIDAY EVENING. WAS CRACKED WHEN I WENT TO THE CAR ON SATURDAY AFTERNOON.

FOR THE SECOND TIME, AFTER BEING PINGED BY A SMALL STONE, THE WINDSHIELD DEVELOPED A CRACK CIRCA 3000 MILES SIMILAR EXPERIENCE W/ 2014 SUBARU OUTBACK ALSO W/ LOW MILEAGE NEVER HAD TO REPLACE WINDSHIELD IN SOME 56 YEARS OF DRIVING THREE TIMES IN 7 MONTHS SEEMS TO INDICATE SOME SORT OF SYSTEMIC OR WINDSHIELD CONFIGURATION PROBLEM?

THIS IS MY SUBARU OUTBACK LIMITED. WHILE MY CAR WAS PARKED IN FRONT OF MY HOME I CAME OUT AND FOUND A 6" CRACK IN MY WINDSHIELD ORIGINATING BELOW THE WIPERS. IT HAS SINCE SPREAD AN ADDITION 12"+ INCHES UPWARDS AND 4" DOWNWARD. I BELIEVE BELOW THE WIPERS IS WHERE THE HEATING ELEMENT IS LOCATED AND IN A QUICK INTERNET SEARCH, INCLUDING THIS SITE, I HAVE FOUND NUMEROUS COMPLAINTS OF CRACKS APPEARING ON PARKED CARS ALL STARTING BELOW WIPERS. NOW FOR THE REAL PROBLEM, THERE IS NO REPLACEMENT WINDSHIELDS AVAILABLE. THIS HAPPENED ON 6/24/15 AND I CONTACTED SAFELITE THAT DAY AND DUE THE HEATING ELEMENT THE PART HAS TO COME FROM SUBARU. IT IS NOW EXACTLY ONE MONTH LATER AND THERE IS NO REPLACEMENT IN SIGHT.

A SMALL PEBBLE HIT THE WINDSHIELD ON 7/17/15 SHOWING A TINY CHIP AND 2-3 MM CRACK. WE HAD THE CHIP REPAIRED BY SAFELIGHT EARLY MORNING OF 7/18/15 AND IT LOOKED GOOD. THE NEXT DAY, 7/19/15, THERE WERE 2 CRACKS OVER 6 INCHES LONG AND THE WINDOW WILL HAVE TO BE REPLACED. WOULD HAVE CHALKED IT UP TO JUST BAD LUCK TO HAVE THE REPAIR FAIL UNTIL I CAME ACROSS REPORTS OF SIMILAR INCIDENTS ON THE INTERNET AND THEN CAME ACROSS THIS SITE.

FOUND A 2 FOOT CRACK ON MY BRAND NEW SUBARU OUTBACK. AFTER WASHING MY CAR YESTERDAY, I STOOD BACK TO ADMIRE HOW GREAT THE CAR LOOKED AND THEN WENT INSIDE. WHEN I CAME BACK OUTSIDE 2 HOURS LATER, I NOTICED A 2 FOOT CRACK IN THE WINDSHIELD WITH THE STARTING POINT IMMEDIATELY UNDER THE WIPER BLADE ON THE PASSENGER SIDE. A ROCK COULD NOT HAVE POSSIBLY HIT THE CAR UNDER THE BLADE. THIS IS A BRAND NEW CAR AND I'VE TAKEN EXTRA PRECAUTIONS WITH IT. I CAN'T BELIEVE THAT THIS HAS HAPPENED.

NAVIGATION SYSTEM SCREEN HAS SERIOUS GLARE DURING DAYLIGHT HOURS. ALMOST DROVE OFF ROAD INTO A DITCH YESTERDAY, WHILE TRYING TO SEE SCREEN. NO ONE ELSE ON ROAD. SYSTEM VIRTUALLY USELESS. ALSO SEVERE GLARE ON DRIVER-SIDE MIRROR FROM CAR INTERIOR, MAKES IT HARD TO SEE VEHICLES ON LEFT. SUBARU COULD FIX THIS PROBLEM WITH DESIGNING A PRE-CUT ANTI-GLARE SCREEN COVER OR SIMPLY REPLACING THE NAVIGATION SYSTEM SCREEN WITH A NEW ANTI-GLARE PLASTIC ONE. SOMEONE WILL EVENTUALLY GET HURT OR KILLED.

WINDSHIELD FOUND CRACKED UNEXPECTEDLY WHEN COMING OUT FROM A STORE. 6" CRACK GREW QUICKLY OVER 2 WEEKS, SPREADING ALL OVER THE PASSENGER SIDE IN A BRANCHED FORMATION ABOUT 2X1'. YESTERDAY, ANOTHER CRACK DEVELOPED IN FRONT OF THE DRIVER'S SIDE AND IS COMPROMISING VISIBILITY WITH A GLARE FROM THE CRACK AND GROWING QUICKLY AGAIN. REPLACEMENT WINDSHIELD IS BACK-ORDERED FOR SEVERAL WEEKS. HAVE BEEN WAITING ABOUT 1 MONTH NOW, DRIVING WITH AN UNSAFE/UNSIGHTLY BRAND NEW CAR, AND I'M OUT A $500 DEDUCTIBLE. GOING TO CONTACT SUBARU AS WELL, BUT THEY NEED MORE PRESSURE TO REPLACE AND REIMBURSE THIS SEEMINGLY COMMON PROBLEM WITH THIS BRAND NEW CAR. UPDATED 10/9/15 *LN.......UPDATED 10/19/15 *BF UPDATED 11/28/2017*CN

MY WIFE WAS DRIVING TO WORK AND A STONE HIT THE WINDSHIELD. SHE CHECKED IT WHEN SHE GOT TO WORK AND SAID THERE WAS A SMALL CHIP. BY THE TIME SHE GOT HOME THE CHIP HAD BECOME A CRACK AND WAS ALMOST A FOOT LONG. WE HAVE LIMITED OUR USE OF THE VEHICLE BUT THE CRACK CONTINUES TO GROW AND IS NOW OVER TWO FEET LONG. SAFELITE HAS SAID THAT THE WINDSHIELD IS ON NATIONAL BACK ORDER. I HAVE HAD STONE CHIPS BEFORE AND THEY WERE EASY TO REPAIR AND DID NOT REQUIRE REPLACEMENT. MY MAIN CONCERN IS THAT I NOT HAVE TO PAY FOR ANOTHER WINDSHIELD IF THERE IS A DESIGN FLAW.

ON JULY 9, I WAS DRIVING DOWN THE INTERSTATE I TAKE TO WORK AND HEARD A SMALL POP, LIKE A PEBBLE HITTING THE WINDSHIELD. THE WINDSHIELD INSTANTLY CRACKED IN AN L SHAPE DOWN AROUND THE REARVIEW MIRROR. BY THE TIME I GOT HOME FROM WORK THAT NIGHT, THAT CRACK HAD EXTENDED TO ABOUT 18 INCHES LONG. I HAVE BEEN DRIVING CARS A LONG TIME, AND HAVE HAD NUMEROUS PEBBLE STRIKES WITHOUT ANY OF MY PREVIOUS WINDSHIELDS CRACKING. I FEEL THAT THIS IS OBVIOUSLY DUE TO SOME SORT OF DEFECT IN THE WINDSHIELD, AS IS EVIDENCED BY MANY OTHERS WHO ARE HAVING THE SAME ISSUE. I LOVE THE CAR OTHERWISE, BUT AM WORRIED ABOUT HAVING TO REPLACE THE WINDSHIELD EVERY TIME I TURN AROUND. SOME PEOPLE THAT HAVE POSTED COMPLAINTS WERE ON THEIR THIRD WINDSHIELD THIS YEAR ON THEIR 2015 OUTBACKS. THIS IS NOT ACCEPTABLE! I EMAILED SUBARU AND DID GET...

DROVE THROUGH A CONSTRUCTION ZONE ON A MILITARY BASE (30 MPH) AND PARKED AT THE BANK. NO NOISE INDICATION OF A ROCK HITTING THE WINDSHIELD. CAME OUT OF THE BANK AND THERE WAS A 6-8 INCH CRACK STARTING UNDER THE PASSENGER SIDE WIPERS, THAT EXTENDED FROM THE EDGE UP INTO THE PASSENGERS VIEW. DROVE THE CAR ANOTHER APPROXIMATELY 10 MINUTES TO GET HOME, CRACK BECAME 12-16 INCHES. PARKED THE CAR IN THE DRIVEWAY AND MARKED IT WITH A WINDOW MARKER. THE NEXT DAY THE CRACK WAS 3 INCHES LONGER....FROM SITTING IN THE DRIVEWAY?? EITHER WAY, HERE IT IS JULY AND STILL WAITING ON A NEW WINDSHIELD. CRACK EXTENDS HALFWAY UP AND INTO THE MIDDLE OF THE WINDSHIELD...AND THE CAR HAS NOT BEEN DRIVEN. IT HAS BEEN PARKED SINCE THE 19TH OF JUNE BUT THE CRACK IS STILL GETTING BIGGER.

WE HAD THE SAME EXPERIENCE WITH OUR WINDSHIELD THAT OTHERS HAVE HAD -- SEE, EG, COMPLAINT # 10730819. ABOUT TWO WEEKS AFTER BUYING A NEW 2015 OUTBACK, WHILE DRIVING OUT OF OUR SOMEWHAT STEEPLY-ANGLED GARAGE, THE WINDSHIELD CRACKED. I SAW NO EVIDENCE OF A STONE HITTING THE WINDSHIELD AND THOUGHT THERE WAS A STRUCTURAL DEFECT. TOOK THE CAR TO OUR DEALER WHO DID A "PEN TEST" ON THE EXTERIOR OF THE WINDSHIELD. THE PEN TIP, INDEED, CAUGHT IN THE CRACK AND THE REPAIR PERSON SAID THAT INDICATED A ROCK HIT AND WE JUST HAD UNFORTUNATE LUCK. THE CRACK GREW QUICKLY, SNAKING AROUND THE WINDSHIELD, WHILE WE WAITED A FEW WEEKS FOR THE REPLACEMENT WINDSHIELD TO BECOME AVAILABLE VIA SAFELITE. BASED ON THIS AND OTHER COMMENT SITES, I'M CONCERNED ABOUT A REPEAT CRACK. ALSO, OF COURSE, WONDERING IF IT WAS REALLY JUST "BAD LUCK." OUR SUBARU DEALER'S SERVICE DEPARTMENT HAS BEEN...

CAR WAS PARKED IN A PARKING LOT AWAY FROM TREES OR ANY OTHER VEGETATION. WAS GONE FROM CAR FOR APPROXIMATELY 10 MINUTES. UPON RETURN, THERE WAS A 12 INCH CRACK DESCENDING FROM UPPER RIGHT HAND CORNER OF WINDSHIELD. BY MORNING, AFTER HAVING BEEN PARKED INSIDE A LOCKED GARAGE, AND WITH LESS THAN 2 MORE MILES DRIVEN, CRACK HAD GROWN ANOTHER 12 INCHES (APPROXIMATELY.)

OUR SUBARU OUTBACK WAS IMPACTED BY A SMALL PEBBLE THAT CRACKED OUR WINDSHIELD. I PUT IN A CLAIM WITH OUR INSURANCE COMPANY IMMEDIATELY AND SETUP A REPLACEMENT WITH SAFELITE. GOT A CALL LATER INDICATING THAT THE PART IS NOT IN STOCK AND NEEDS TO BE ORDERED. THAT WAS 4 WEEKS AGO AT THIS POINT AND STILL NO INDICATION OF WHEN THIS WILL BE RESOLVED. THE CRACKS CONTINUE TO SPREAD AND NOW IS A SAFETY ISSUE SINCE THE CRACKS ARE IN THE DRIVER'S LINE OF SIGHT. I (AND I ASSUME MANY OTHER PEOPLE) HAVE TRIED CONTACTING SUBARU AND I FOR ONE AM NOT GETTING ANY RESPONSE FROM THEM ON THIS ISSUE THUS WE NEED TO CONTINUE DRIVING AN UNSAFE CAR DUE TO THE FACT WE DO NOT HAVE THE MONEY TO HAVE A RENTAL AND AGAIN BECAUSE NO ONE CAN PROVIDE AN ETA WE WOULDN'T KNOW HOW LONG WE'D NEED ONE...

VEHICLE WAS PARKED OUTSIDE OVERNIGHT. IN THE MORNING A 12" S SHAPED CRACK HAD APPEARED IN THE PASSENGER SIDE OF THE WINDSHIELD. THERE WAS NO DETECTABLE PRIOR DAMAGE AND NO KNOWN IMPACT TO CAUSE THE CRACK. THE CRACK HAS CONTINUED TO GROW AND BRANCH. DEALER STATES THE WINDSHIELD FAILS THE "PEN TEST," I.E. THERE IS A TINY NICK AT ONE POINT OF THE CRACK WHICH, THEY SAY, PROVES THE CRACK IS DUE TO IMPACT DAMAGE. I BELIEVE THE CHIP APPEARED AFTER THE CRACK FORMED, BUT CANNOT PROVE THIS (NOR CAN THE DEALER PROVE THE OPPOSITE). ONLINE RESEARCH SUGGESTS THERE IS A DESIGN DEFECT IN 2015 SUBARU OUTBACK WINDSHIELDS, WHICH FAIL AT REMARKABLE RATE.