NHTSA Complaint #10734048 — 2015 SUBARU OUTBACK

ON JULY 9, I WAS DRIVING DOWN THE INTERSTATE I TAKE TO WORK AND HEARD A SMALL POP, LIKE A PEBBLE HITTING THE WINDSHIELD. THE WINDSHIELD INSTANTLY CRACKED IN AN L SHAPE DOWN AROUND THE REARVIEW MIRROR. BY THE TIME I GOT HOME FROM WORK THAT NIGHT, THAT CRACK HAD EXTENDED TO ABOUT 18 INCHES LONG. I HAVE BEEN DRIVING CARS A LONG TIME, AND HAVE HAD NUMEROUS PEBBLE STRIKES WITHOUT ANY OF MY PREVIOUS WINDSHIELDS CRACKING. I FEEL THAT THIS IS OBVIOUSLY DUE TO SOME SORT OF DEFECT IN THE WINDSHIELD, AS IS EVIDENCED BY MANY OTHERS WHO ARE HAVING THE SAME ISSUE. I LOVE THE CAR OTHERWISE, BUT AM WORRIED ABOUT HAVING TO REPLACE THE WINDSHIELD EVERY TIME I TURN AROUND. SOME PEOPLE THAT HAVE POSTED COMPLAINTS WERE ON THEIR THIRD WINDSHIELD THIS YEAR ON THEIR 2015 OUTBACKS. THIS IS NOT ACCEPTABLE! I EMAILED SUBARU AND DID GET A REPLY SUGGESTING I TAKE THE CAR TO THE DEALER AND LET THEM INSPECT IT, AND THAT THEY WERE "NOT AWARE" OF ANY PROBLEMS WITH THE WINDSHIELDS FOR THE 2015 OUTBACKS. INFORMATION ON THIS PAGE AND SEVERAL OTHERS SUGGESTS OTHERWISE. WE NEED TO SPEAK UP SO SUBARU KNOWS WHAT IS GOING ON AND IS FORCED TO ADDRESS THIS ISSUE.