NHTSA Complaint #11463295 — 2015 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11463295
Vehicle	2015 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	April 24, 2022
Date Filed	May 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Subaru Outback windshield cracks again within 2 months after warranty replacement pursuant to windshield settlement agreement. The claimed enhanced windshield from Subaru is exposed to the issue reported from the windshield settlement agreement, and Subaru refused to provide warranty replacement to fix this issue. Carter Subaru replaced my windshield on 02/15/2022. The new windshield placed by Carter Subaru crack on 4/24/2022 while I stop at a restaurant and there is no obvious external influence in my windshield.

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#11466681 — May 30, 2022 — Windshield spontaneously cracked. No impact or accident.

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