2023 SUBARU LEGACY — Problems, Recalls & Safety Data
5/5
Safety Rating
10
Owner Complaints
2
Recalls
16
Service Bulletins
0
Investigations
Overview of the 2023 SUBARU LEGACY
The 2023 SUBARU LEGACY has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:DRIVELINE:DRIVESHAFT. 16 technical service bulletins have been issued by Subaru of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (2 complaints), Unknown Or Other (2 complaints), and Forward Collision Avoidance (1 complaint).
Recalls for the 2023 SUBARU LEGACY
NHTSA has recorded 6 recalls for the 2023 SUBARU LEGACY, potentially affecting up to 117,385 vehicles.
Recall 23V755000 — POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
| 95,830 vehicles affected
Defect: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
View full details →Recall 23V647000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 4,311 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Consequence: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall...
View full details →Recall 23V647000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 4,311 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Consequence: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall...
View full details →Recall 23V647000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 4,311 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Consequence: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall...
View full details →Recall 23V647000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 4,311 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Consequence: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall...
View full details →Recall 23V647000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 4,311 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Consequence: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall...
View full details →Owner Complaints for the 2023 SUBARU LEGACY
10 complaints have been filed with NHTSA for the 2023 SUBARU LEGACY. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 2 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While driving home after work on the interstate, I was quite startled to see a large popup on the vehicle's main screen; initially I thought it might be some sort of vehicle-problem, but it was a large advertisement for free access to SiriusXM for a limited time. The ad covered the screen and was quite jarring while driving in traffic. In order to close it, I pressed a red X in the upper corner. Such in-vehicle advertisements should NOT be presented while driving (actually, at any time).
Voice command in my 2023 legacy is not working. I can not speak into system to say call a person already entered without taking hands off steering wheel. Already reported to dealer & to corporate Subaru & it is a known issue. Reference # with corporate is 250620-1900992. This was reported to dealer in June 2025 when in for service & no fix has been noted other than Subaru is working on it? Feature built into car at purchase is thus useless & seems like a safety issue if I can’t use hands free when driving.
This issue started on the trip back from Nashville. Upon cold start in the morning the center console display won't start. This affected infotainment, climate, eyesight, cruise etc. The system didn't work during the entire trip of 3 5 hours and inability to operate climate control caused the car to build up fog on all windows reducing visibility significantly at times. Turning ignition off, lock-unlock sequences didn't help the issue. The system booted normally after it sat locked for few hours upon arrival. A visit to dealer didn't find any issues. The usual comment the car needed software update, which I couldn't verify.
This issue started on the trip back from Nashville. Upon cold start in the morning the center console display won't start. This affected infotainment, climate, eyesight, cruise etc. The system didn't work during the entire trip of 3 5 hours and inability to operate climate control caused the car to build up fog on all windows reducing visibility significantly at times. Turning ignition off, lock-unlock sequences didn't help the issue. The system booted normally after it sat locked for few hours upon arrival. A visit to dealer didn't find any issues. The usual comment the car needed software update, which I couldn't verify.
This issue started on the trip back from Nashville. Upon cold start in the morning the center console display won't start. This affected infotainment, climate, eyesight, cruise etc. The system didn't work during the entire trip of 3 5 hours and inability to operate climate control caused the car to build up fog on all windows reducing visibility significantly at times. Turning ignition off, lock-unlock sequences didn't help the issue. The system booted normally after it sat locked for few hours upon arrival. A visit to dealer didn't find any issues. The usual comment the car needed software update, which I couldn't verify.
Safety Rating for the 2023 SUBARU LEGACY
The 2023 SUBARU LEGACY received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 SUBARU LEGACY
Subaru of America, Inc. has issued 16 technical service bulletins (TSBs) for the 2023 SUBARU LEGACY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
18-228-25 — ENGINE
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
07-189-21R — STRUCTURE:BODY
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
06-91-24R — SERVICE BRAKES
This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or vibration felt during brake operation.
07-225-24 — FORWARD COLLISION AVOIDANCE
"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms: EyeSight camera cooling fans becomes inoperable with DTC B28C7; EyeSight system enters temporary halt mode; Internal Stereo Camera Communication detected. "
WRI-22R — EQUIPMENT
Do to non-applicable software located within the data communication module (DCM), Subaru of America, Inc. (Subaru) will initiate a service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK. Because 3G networks are no longer available in the U.S., calls will fail as they attempt to...
09-112-23 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy engine DTCs."
15-311-23R — ELECTRICAL SYSTEM
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed.
18-224-22R — EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Service Information Bulletin is to inform you of the diagnosis procedure of the CP1/ CP1.5 Infotainment System when DTC B2256 is detected.
14-28-21R — ELECTRICAL SYSTEM:SOFTWARE
This Service Information Bulletin announces the new control module software reprogramming procedures.
15-305-22R — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 2023 SUBARU LEGACY
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SUBARU LEGACY
- 2018 SUBARU LEGACY — 155 complaints
- 2019 SUBARU LEGACY — 135 complaints
- 2020 SUBARU LEGACY — 139 complaints
- 2021 SUBARU LEGACY — 42 complaints
- 2022 SUBARU LEGACY — 39 complaints
- 2023 SUBARU LEGACY (current)
- 2024 SUBARU LEGACY — 23 complaints
- 2025 SUBARU LEGACY — 10 complaints
Other SUBARU Models
- SUBARU OUTBACK — 12,068 total complaints
- SUBARU FORESTER — 8,432 total complaints
- SUBARU IMPREZA — 3,406 total complaints
- SUBARU CROSSTREK — 1,431 total complaints
- SUBARU ASCENT — 1,230 total complaints
- SUBARU WRX — 1,207 total complaints
- SUBARU SVX — 373 total complaints
- SUBARU XV CROSSTREK — 354 total complaints