2018 SUBARU LEGACY — Problems, Recalls & Safety Data

The infotainment touchscreen in my 2018 Subaru Legacy experiences “ghost touch,” where the screen registers inputs without driver interaction and becomes unresponsive. While driving, the screen changes settings on its own and distracts the driver. As a result of the touchscreen malfunction, critical safety features including Blind Spot Warning and Lane Keeping Assistance became disabled. This directly impacted safe vehicle operation. The issue was diagnosed by an authorized Subaru dealership, which confirmed the head unit is defective and requires replacement. Subaru previously issued a warranty extension for this known defect. Subaru of America denied goodwill assistance despite the safety-related nature of the defect.

The infotainment touchscreen in my 2018 Subaru Legacy experiences “ghost touch,” where the screen registers inputs without driver interaction and becomes unresponsive. While driving, the screen changes settings on its own and distracts the driver. As a result of the touchscreen malfunction, critical safety features including Blind Spot Warning and Lane Keeping Assistance became disabled. This directly impacted safe vehicle operation. The issue was diagnosed by an authorized Subaru dealership, which confirmed the head unit is defective and requires replacement. Subaru previously issued a warranty extension for this known defect. Subaru of America denied goodwill assistance despite the safety-related nature of the defect.

The infotainment touchscreen in my 2018 Subaru Legacy experiences “ghost touch,” where the screen registers inputs without driver interaction and becomes unresponsive. While driving, the screen changes settings on its own and distracts the driver. As a result of the touchscreen malfunction, critical safety features including Blind Spot Warning and Lane Keeping Assistance became disabled. This directly impacted safe vehicle operation. The issue was diagnosed by an authorized Subaru dealership, which confirmed the head unit is defective and requires replacement. Subaru previously issued a warranty extension for this known defect. Subaru of America denied goodwill assistance despite the safety-related nature of the defect.

I experienced an incident of spontaneous acceleration of my vehicle on November 21, 2025. I was driving slowly with my foot on the brake as I was about to make a turn and the engine suddenly accelerated. I slammed down on the brake and the car stopped, but this was extremely frightening.

My wife experienced an unintended acceleration in her 2018 Subaru Legacy. My wife had begun to slowly back out of a parking space in a school parking lot when her 2018 Legacy went into an unintended rapid acceleration in reverse. The car took off in reverse and did not respond to her applying the brakes. Somehow she managed to steer the car which was rapidly acceleration in reverse, virtually uncontrollable, and guide the car down a row of parked cars until she clipped the front of another car at the end of the row and her car came to a stop. Thank God there were no students in the parking lot at the time! The floor mats in our Legacy are Subaru mats that lie flat and in no way would affect the accelerator pedal. As the car was accelerating in reverse, and she had removed her foot from the accelerator onto the brake, the brakes did not slow the car. There is considerable damage to the right rear of the car and trunk. After the accident, when the car was restarted, the accelerator and brakes worked fine and she was able to drive it home from the scene. Thank god students were not in the parking lot! [XXX] [XXX] (cell) [XXX] Nashua, NH 03062 (May-Oct), Ponte Vedra, FL (Nov-April) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)