2017 SUBARU LEGACY — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

140

Owner Complaints

13 Crashes 2 Fires

2

Recalls

ACTIVE RECALL

37

Service Bulletins

0

Investigations

Overview of the 2017 SUBARU LEGACY

The 2017 SUBARU LEGACY has received a total of 140 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS:KNEE BOLSTER, STEERING:COLUMN. 37 technical service bulletins have been issued by Subaru of America, Inc. for this model year. The most commonly reported problems involve the Visibilitywiper (33 complaints), Electrical System (28 complaints), and Unknown Or Other (21 complaints).

Recalls for the 2017 SUBARU LEGACY

NHTSA has recorded 3 recalls for the 2017 SUBARU LEGACY, potentially affecting up to 48,927 vehicles.

Recall 16V716000 — AIR BAGS:KNEE BOLSTER

| 54 vehicles affected

Defect: Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's...

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Recall 16V716000 — STEERING:COLUMN

| 54 vehicles affected

Defect: Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's...

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Recall 16V292000 — STEERING:COLUMN

| 48,819 vehicles affected

Defect: Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.

Consequence: The loss of steering ability would increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by...

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Owner Complaints for the 2017 SUBARU LEGACY

140 complaints have been filed with NHTSA for the 2017 SUBARU LEGACY. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718100 | FUEL/PROPULSION SYSTEM | | N/A miles
Major fuel leak within engine bay
#11713928 | ELECTRICAL SYSTEM | | N/A miles
The battery has died several times and had to be replaced over the years due to a likely slow drain issue that Subaru is well aware of and was part of a class action suit against them.
#11713752 | BACK OVER PREVENTION: WARNINGS | | N/A miles Crash 1 Injury
I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!
#11713752 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | | N/A miles Crash 1 Injury
I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!
#11713752 | SERVICE BRAKES | | N/A miles Crash 1 Injury
I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

View all Visibilitywiper complaints →

Safety Rating for the 2017 SUBARU LEGACY

The 2017 SUBARU LEGACY received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 SUBARU LEGACY

Subaru of America, Inc. has issued 37 technical service bulletins (TSBs) for the 2017 SUBARU LEGACY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

07-235-25 — ENGINE

In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

15-320-24R — ELECTRICAL SYSTEM

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Service Technical — ELECTRICAL SYSTEM

Subaru Service Technical Support Newsletter special edition.

15-317-24 — EQUIPMENT

Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers. 

07-223-23R — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size.

15-280-21R — POWER TRAIN

Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with push-button start ONLY.

05-80-20 — SUSPENSION

This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics.

05-80-20 — STEERING

This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics.

06-77-20R — EQUIPMENT

This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). DTCs C1531 and/or C1741 may set, the Hill Holder warning lamp and cancellation alarm may activate and/or the VDC warning lamp can illuminate.

15-199-16R — ELECTRICAL SYSTEM

This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.

Showing 10 of 37 technical service bulletins.

NHTSA Investigations for the 2017 SUBARU LEGACY

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the SUBARU LEGACY

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Other SUBARU Models

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