2021 SUBARU CROSSTREK — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

135

Owner Complaints

14 Crashes 4 Fires

1

Recall

ACTIVE RECALL

22

Service Bulletins

0

Investigations

Overview of the 2021 SUBARU CROSSTREK

The 2021 SUBARU CROSSTREK has received a total of 135 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH. 22 technical service bulletins have been issued by Subaru of America, Inc. for this model year. The most commonly reported problems involve the Visibilitywiper (28 complaints), Unknown Or Other (20 complaints), and Engine (12 complaints).

Recalls for the 2021 SUBARU CROSSTREK

NHTSA has recorded 1 recall for the 2021 SUBARU CROSSTREK, potentially affecting up to 95,830 vehicles.

Recall 23V755000 — POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

| 95,830 vehicles affected

Defect: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

View full details →

Owner Complaints for the 2021 SUBARU CROSSTREK

135 complaints have been filed with NHTSA for the 2021 SUBARU CROSSTREK. Below is a breakdown by vehicle component.

Most Recent Complaints

Traveling at speed of 30MPH. A tocoma truck in front of me suddenly stopped in road lane. Driver said that his vehicle made an auto assist stop were the brakes lock. My 2021 Crosstrek eyesight/braking system failed. I saw the truck stop but the system failed and I went into the back of a large truck. There is a witness who is happy to talk with you. He saw the truck's sudden stop and my crosstrek failure to stop. My car is totaled. I have the police report and have reported this to my insurance company.
#11697827 | FORWARD COLLISION AVOIDANCE: WARNINGS | | N/A miles Crash
Traveling at speed of 30MPH. A tocoma truck in front of me suddenly stopped in road lane. Driver said that his vehicle made an auto assist stop were the brakes lock. My 2021 Crosstrek eyesight/braking system failed. I saw the truck stop but the system failed and I went into the back of a large truck. There is a witness who is happy to talk with you. He saw the truck's sudden stop and my crosstrek failure to stop. My car is totaled. I have the police report and have reported this to my insurance company.
#11694433 | SUSPENSION | | N/A miles
Both front lower control arms have damaged bushing discovered at 48,840 miles by my mechanic. Took to local dealership on 8/16/25 and they claimed per TSB from Subaru for cracks that although it had cracks, it was not necessary to be replaced due to it not being cracked enough. Brought back to my mechanic on 9/26/25 and cracking is worse, odometer is at 56,763 miles now. This part is supposed to last around 100,000 miles. Premature cracking puts me at risk of losing control of my car should the parts fail.
#11694055 | ELECTRICAL SYSTEM | | 60,000 miles
The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at various speeds, the steering wheel was difficult to turn in either direction. Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle was repaired under an unidentified recall; however, the recall repair failed to prevent a failure. The contact stated that upon further inspection, the vehicle occasionally experienced an abnormal battery energy consumption, although the battery was previously recharged. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
#11694055 | STEERING | | 60,000 miles
The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at various speeds, the steering wheel was difficult to turn in either direction. Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle was repaired under an unidentified recall; however, the recall repair failed to prevent a failure. The contact stated that upon further inspection, the vehicle occasionally experienced an abnormal battery energy consumption, although the battery was previously recharged. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

View all Visibilitywiper complaints →

Safety Rating for the 2021 SUBARU CROSSTREK

The 2021 SUBARU CROSSTREK received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2021 SUBARU CROSSTREK

Subaru of America, Inc. has issued 22 technical service bulletins (TSBs) for the 2021 SUBARU CROSSTREK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

09-82-23R — FUEL/PROPULSION SYSTEM

This bulletin announces design changes made to the fuel tank and vent tubes. The new fuel tank and vent tubes use a material with increased resistance to alcohol.

07-205-22R — LANE DEPARTURE: BLIND SPOT DETECTION

This bulletin announces the availability of new reprogramming files for the Subaru Rear Vehicle Detection (SRVD) system.

09-120-24R — ELECTRICAL SYSTEM

"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: • P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A • P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B • P0018: Crankshaft Position - Camshaft...

02-193-24 — FUEL/PROPULSION SYSTEM

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

09-119-24 — EQUIPMENT

This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.

09-82-23 — FUEL SYSTEM, GASOLINE

This bulletin announces design changes made to the fuel tank and vent tubes.

09-82-23 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This bulletin announces design changes made to the fuel tank and vent tubes. An enhanced material has been incorporated into the production of these components.

WRD-23 — ELECTRICAL SYSTEM

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles.

09-101-23 — ENGINE AND ENGINE COOLING

This bulletin announces availability of reprogramming files developed for the Engine Control Module (ECM) to optimize the fuel injection system’s fuel spray pattern and engine block heater detection.

09-90-22R — ELECTRICAL SYSTEM

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).

Showing 10 of 22 technical service bulletins.

NHTSA Investigations for the 2021 SUBARU CROSSTREK

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the SUBARU CROSSTREK

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Other SUBARU Models

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