2021 SUBARU CROSSTREK Electrical System Problems

The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at various speeds, the steering wheel was difficult to turn in either direction. Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle was repaired under an unidentified recall; however, the recall repair failed to prevent a failure. The contact stated that upon further inspection, the vehicle occasionally experienced an abnormal battery energy consumption, although the battery was previously recharged. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The USB A outlets under the head unit that allow connection to Android Auto and Apple CarPlay Yes it is available for inspection upon request How was your safety or the safety of others put at risk? The connection when hooked up to a phone is intermittent. This results in driver distraction whenever it disconnects due to trying to get it to reconnect. Especially when using gps apps this means the driver may be "lost" until it can be reconnected, which means they will try to get it reconnected while driving which is dangerous. Sometimes it goes in and out every 60-90 seconds. Sometimes it won't connect at all until the vehicle is power cycled or the head unit is reset but neither of these guarantees a stable connection. The issue is not fixed by...

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

On two incidents randomly and without warning the car failed to accelerate while driving in traffic on an open road and I had to coast to safety and put in park, then drive, then travel less than five miles home. Both times I immediately scheduled service with suburu with appointments about a week out. The car drove without incident while awaiting service. Service failed to replicate the problem, diagnose or remedy it after having the car a week and I was told“vehicle is operating properly at that time”. The second occurrence at the end of June was far more dangerous as I was traveling at a higher speed in heavy traffic on a multi lane road when it occurred Car is unsafe for me, passengers and other drivers. I risk being stranded. I have no sense of reliability or safety and the car is just now at 30k

In early November 2023, NHTSA Recall Number23V755000 was issued for my 2021 Subaru Crosstrek. I was not notified by NHTSA or Subaru even though none of my contact info has changed since buying this new vehicle. I believe that this creates a potential safety issue if owners are not made aware. I found out through Carfax in early January 2024.

I was driving my 2021 Subaru Crosstrek slowly in a parking lot when it unexpectedly accelerated on its own without me pressing the gas pedal. I believe the Crosstrek was now going 40mph. I tried to shut off the engine and brake at the same time but neither one had any effect. I thought maybe I had two options. Either hit another vehicle or pedestrian or turn my car into the curb. I decided to turn into the curb which resulted in the breaking of both axels, flattening all the tires, and sustaining damage to the front fender and headlight. The car was then towed to a garage we’re it was declared totaled. I checked the internet to see if this had occurred to any other Crosstrek. It turns out their is a class action suit pending for the same reason. Police records will show I was not drunk, sleeping,...

The main battery drained completely while parked, once when left overnight, and once while on an errand for 30 minutes only. AAA jump-started car first time and Subaru Roadside Assistance the second. First incident was mid January 2022 when the new car had been in my possession for only 5 weeks (Dec 3 2021). Second incident happened one month later on February 5 2022. Subaru had no explanations other than I might have left doors open. In the second occurrence that was most definitely NOT true as I am now extra careful to turn everything electrical off and check all doors are fully closed. Being stranded alone on the roadside is not something I am in any way comfortable with.

The battery dies completely, seemingly under colder conditions. In the first case it was after 6 days of not turning the car on, however the next time it happened after only a day and a half of not turning on the vehicle. The vehicle is only a few months old so the battery or other cause of the dead battery (eg alternator) are only a few months in use.