2016 SUBARU CROSSTREK — Problems, Recalls & Safety Data
5/5
Safety Rating
164
Owner Complaints
1
Recall
16
Service Bulletins
0
Investigations
Overview of the 2016 SUBARU CROSSTREK
The 2016 SUBARU CROSSTREK has received a total of 164 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. 16 technical service bulletins have been issued by Subaru of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (36 complaints), Unknown Or Other (34 complaints), and Power Train (18 complaints).
Recalls for the 2016 SUBARU CROSSTREK
NHTSA has recorded 1 recall for the 2016 SUBARU CROSSTREK, potentially affecting up to 1,303,530 vehicles.
Recall 19V149000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 1,303,530 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be...
Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
View full details →Owner Complaints for the 2016 SUBARU CROSSTREK
164 complaints have been filed with NHTSA for the 2016 SUBARU CROSSTREK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 36 | 3 | 1 | 0 | 0 |
| Unknown Or Other | 34 | 0 | 1 | 0 | 0 |
| Power Train | 18 | 1 | 0 | 0 | 0 |
| Engine | 13 | 0 | 2 | 0 | 0 |
| Steering | 13 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 8 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 6 | 0 | 0 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Structurebody | 5 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 4 | 1 | 1 | 1 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Wheels | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 1 | 0 | 0 | 0 |
| Latcheslockslinkageshoodlatch | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemalternatorgeneratorregulator | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontwheel Bearing | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were entering the cabin while driving. This created a potential carbon monoxide exposure risk to me and passengers. Subaru inspected the vehicle and confirmed the exhaust issue existed before I purchased the car. The selling dealership did not disclose this safety defect and refused to unwind the sale when notified.
A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire hazard if we had not immediately taken in to be checked. No warning, no fuses out. Only indication something was wrong is a/c turned on but only on 1,2 and 4. Then, same day, only on 4. Next day took to Subaru service center. When we asked how would replacing parts stop this from happening again, we were told original parts had a “Design Flaw” and was “Defective”. Replacement/New parts wiring system actually corrects the OEM defect.
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Safety Rating for the 2016 SUBARU CROSSTREK
The 2016 SUBARU CROSSTREK received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 SUBARU CROSSTREK
Subaru of America, Inc. has issued 16 technical service bulletins (TSBs) for the 2016 SUBARU CROSSTREK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
15-316-24R — ELECTRICAL SYSTEM
This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles in response to the 3G network sunsetting.
15-317-24R — EQUIPMENT
Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi. In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.
15-280-21R — ELECTRICAL SYSTEM
Gen1 Telematics Reprogramming for 3G Sunset.
18-199-20 — ENGINE AND ENGINE COOLING
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-205-16R — ELECTRICAL SYSTEM
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving âGen 2â F10 Navigation and Display Audio units with 7â display. The procedure will involve downloading the applicable software update files then loading them onto...
04-24-18 — STEERING:ELECTRIC POWER ASSIST SYSTEM
This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above. These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen...
16-112-18R — POWER TRAIN
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
06-67-18 — EQUIPMENT
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are...
07-135-18 — POWER TRAIN
HEV MODELS ONLY. This Service Information bulletin informs of a potentially incorrect display when a DTC is stored in either the Hybrid Power Control Module (HPCM) or in the OBD menu, Mode $02 while retrieving freeze-frame data (FFD). If a DTC is stored in either of these ECMs, a list...
16-110-18 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Hybrid (HEV) Models ONLY. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM). These files will address isolated customer concerns of a ?shock? or ?bump? feeling felt during low speed braking during engine warm-up after a cold soak.
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 2016 SUBARU CROSSTREK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SUBARU CROSSTREK
- 2012 SUBARU CROSSTREK — 3 complaints
- 2013 SUBARU CROSSTREK — 35 complaints
- 2014 SUBARU CROSSTREK — 22 complaints
- 2015 SUBARU CROSSTREK — 27 complaints
- 2016 SUBARU CROSSTREK (current)
- 2017 SUBARU CROSSTREK — 132 complaints
- 2018 SUBARU CROSSTREK — 247 complaints
- 2019 SUBARU CROSSTREK — 349 complaints
- 2020 SUBARU CROSSTREK — 73 complaints
- 2021 SUBARU CROSSTREK — 135 complaints
Other SUBARU Models
- SUBARU OUTBACK — 12,068 total complaints
- SUBARU FORESTER — 8,432 total complaints
- SUBARU LEGACY — 4,117 total complaints
- SUBARU IMPREZA — 3,406 total complaints
- SUBARU ASCENT — 1,230 total complaints
- SUBARU WRX — 1,207 total complaints
- SUBARU SVX — 373 total complaints
- SUBARU XV CROSSTREK — 354 total complaints