2013 SUBARU CROSSTREK — Problems, Recalls & Safety Data
N/A
Safety Rating
35
Owner Complaints
1
Recall
14
Service Bulletins
0
Investigations
Overview of the 2013 SUBARU CROSSTREK
The 2013 SUBARU CROSSTREK has received a total of 35 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. 14 technical service bulletins have been issued by Subaru of America, Inc. for this model year. The most commonly reported problems involve the Engine (11 complaints), Electrical System (4 complaints), and Exterior Lighting (3 complaints).
Recalls for the 2013 SUBARU CROSSTREK
NHTSA has recorded 1 recall for the 2013 SUBARU CROSSTREK, potentially affecting up to 1,303,530 vehicles.
Recall 19V149000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 1,303,530 vehicles affected
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be...
Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
View full details →Owner Complaints for the 2013 SUBARU CROSSTREK
35 complaints have been filed with NHTSA for the 2013 SUBARU CROSSTREK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 11 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 2 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 1 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Air Bagssensoroccupant Classification | 1 | 0 | 0 | 0 | 0 |
| Electrical Systeminstrument Panelfuel Gaugefuel Level Floatsensorsending Unit | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 1 | 0 | 0 |
| Structurebody | 1 | 0 | 1 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2013 Subaru Crosstrek. The contact stated that after refueling with the fuel tank at 3/4 tank full, the fuel gauge failed to provide the correct fuel level. The vehicle was taken to the local dealer who replaced the fuel sending tank, but the failure continued to occur. The contact indicated that the failure had caused fuel leakage and spillage while adding fuel to the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.
CAR PARKED AND SOME ELECTRICAL WIRE? CAUSED CAR TO CATCH FIRE? THE BACK DRIVERS SIDE OF THE HATCHBACK/TRUNK AREA WAS BURNT/ MELTED THROUGH TO THE METAL AND THE WIRES AROUND THE BACK WINDOW ON INSIDE WERE HANGING DOWN AND HOT PLASTIC DRIPPED DOWN ONTO A BOX OF PAPERS THAT WERE IN THE HATCHBACK. THE PAPERS HAD BLACK BURNT SPOT ON THEM BUT FORTUNATELY DID NOT ALL BURN. THERE WAS A DARK BLACK BROWN SPOT ON THE BACK WINDOW DRIVERS SIDE ON THE INSIDE AND THERE WAS SOOT ALL OVER THE INSIDE OF THE ENTIRE VEHICLE AND INSIDES OF THE WINDOWS. IT GOT SO HOT THAT THE TRUNK COULD NOT BE OPENED. NOT SURE WHAT CAUSED IT. I WAS PARKED IN MY WORK PARKING LOT. I GOT TO WORK AT 7 PM AND GOT OUT OF WORK AROUND 938 AM. THE WINDOWS WERE CLOSED THANKFULLY. THERE WAS NO DAMAGE TO THE OUTSIDE OF THE CAR. ALL THE DAMAGE WAS ON THE INSIDE. MY HUSBAND IS CAR OWNER.
TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY 11361, (833) 271-0487) WHERE THE BRAKE PADS WERE REPLACED. AFTERWARDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO EAST HILLS SUBARU (1039 NORTHERN BLVD, ROSLYN, NY, (866) 391-1314), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). BOTH DEALERS STATED THAT PARTS WERE NOT AVAILABLE AND THAT THEY WOULD NOTIFY THE CONTACT WHEN THEY BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10.
TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY 11361, (833) 271-0487) WHERE THE BRAKE PADS WERE REPLACED. AFTERWARDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO EAST HILLS SUBARU (1039 NORTHERN BLVD, ROSLYN, NY, (866) 391-1314), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). BOTH DEALERS STATED THAT PARTS WERE NOT AVAILABLE AND THAT THEY WOULD NOTIFY THE CONTACT WHEN THEY BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10.
TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. WHILE DRIVING 20 MPH, THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE WOULD NOT BRAKE OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP AFTER MULTIPLE ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED AND REPAIRED, BUT THE FAILURE CONTINUED. THE UNKNOWN DEALER IS NO LONGER IN BUSINESS AND THE REPAIR SPECIFICS WERE NOT DISCLOSED. THE VEHICLE WAS THEN TAKEN TO STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY 11361, (833) 271-0487) WHERE THE BRAKE PADS WERE REPLACED. AFTERWARDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO EAST HILLS SUBARU (1039 NORTHERN BLVD, ROSLYN, NY, (866) 391-1314), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). BOTH DEALERS STATED THAT PARTS WERE NOT AVAILABLE AND THAT THEY WOULD NOTIFY THE CONTACT WHEN THEY BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10.
Safety Rating for the 2013 SUBARU CROSSTREK
NHTSA has not yet tested the 2013 SUBARU CROSSTREK in its New Car Assessment Program.
Technical Service Bulletins for the 2013 SUBARU CROSSTREK
Subaru of America, Inc. has issued 14 technical service bulletins (TSBs) for the 2013 SUBARU CROSSTREK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
Subaru Owner Let — STEERING
As part of Subaru of Americaâs dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicleâs Electronic Power Steering Gear Box Assembly.
12-221-17 — STRUCTURE
This bulletin outlines a procedure for addressing customer concerns of a creaking sound isolated to the upper right corner of the rear gate area on the models listed.
14-25-20 — ENGINE
This service information bulletin announces availability of enhanced service parts to repair and optimize durability of the valve spring replacement (installer) tools used to perform the WTY-84 recall.
01-181-20 — EQUIPMENT
All Models (Vehicle Cleaning- COVID-19Best Practices)
14-24-20 — WHEELS
This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
04-24-18 — STEERING
This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above. These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen...
18-194-18 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always...
12-157-13R — STRUCTURE
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN...
11-149-14R — ENGINE AND ENGINE COOLING
This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize the ECM logic for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Revised to add models.
12-157-13 — EQUIPMENT
"THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN...
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2013 SUBARU CROSSTREK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SUBARU CROSSTREK
- 2012 SUBARU CROSSTREK — 3 complaints
- 2013 SUBARU CROSSTREK (current)
- 2014 SUBARU CROSSTREK — 22 complaints
- 2015 SUBARU CROSSTREK — 27 complaints
- 2016 SUBARU CROSSTREK — 164 complaints
- 2017 SUBARU CROSSTREK — 132 complaints
- 2018 SUBARU CROSSTREK — 247 complaints
Other SUBARU Models
- SUBARU OUTBACK — 12,068 total complaints
- SUBARU FORESTER — 8,432 total complaints
- SUBARU LEGACY — 4,117 total complaints
- SUBARU IMPREZA — 3,406 total complaints
- SUBARU ASCENT — 1,230 total complaints
- SUBARU WRX — 1,207 total complaints
- SUBARU SVX — 373 total complaints
- SUBARU XV CROSSTREK — 354 total complaints