2014 SMART FORTWO — Problems, Recalls & Safety Data
N/A
Safety Rating
14
Owner Complaints
0
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2014 SMART FORTWO
The 2014 SMART FORTWO has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 3 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Engine (4 complaints), Seat Belts (4 complaints), and Air Bags (1 complaint).
Recalls for the 2014 SMART FORTWO
There are no recalls on file with NHTSA for the 2014 SMART FORTWO. No Active Recalls
Owner Complaints for the 2014 SMART FORTWO
14 complaints have been filed with NHTSA for the 2014 SMART FORTWO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 4 | 0 | 1 | 0 | 0 |
| Seat Belts | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.
The SRS light is on. Technician scanned vehicle and performed guided tests on drivers side seat airbag, found that HE airbag squib is faulty. This is an internal part of the airbag and airbag will need to be replaced.
The brake booster malfunctioned while I was driving
Driver’s seatbelt broke at the tensioner as if the cable had been cut with wire cutters. My vehicle has not been involved in a wreck. Under normal driving conditions. Safety issue is if it broke this easily what would’ve happened if I had been involved in an accident? Of course I took the vehicle immediately to a repair shop and the cost to repair is $843.31. Of course the parts have to be ordered. This is a safety issue it’s a law issue you have to have a seatbelt it’s not like I can’t live without the seatbelt. All my research shows that several people have complained about the same incident happening to them I was not driving the vehicle at the time I had just stopped at a store got back in my car and the seatbelt was broken.
TL* THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT WAS DRIVING AT 60 MPH, WHEN THE VEHICLE LOST POWER AND THE CONTACT NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE RADIATOR HAD BURST. THE CONTACT NOTIFIED PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX 75209) OF THE FAILURE AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE EXPERIENCED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS AN OVERHEATED ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Safety Rating for the 2014 SMART FORTWO
NHTSA has not yet tested the 2014 SMART FORTWO in its New Car Assessment Program.
Technical Service Bulletins for the 2014 SMART FORTWO
Mercedes-Benz USA, LLC has issued 3 technical service bulletins (TSBs) for the 2014 SMART FORTWO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
LI8260P063836 — EQUIPMENT
Smart audio system - Radio inoperative - New software available
LI82.85-P-058785 — ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI00.10-P-056437 — ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
NHTSA Investigations for the 2014 SMART FORTWO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SMART FORTWO
- 2009 SMART FORTWO — 139 complaints
- 2010 SMART FORTWO — 8 complaints
- 2011 SMART FORTWO — 23 complaints
- 2012 SMART FORTWO — 11 complaints
- 2013 SMART FORTWO — 35 complaints
- 2014 SMART FORTWO (current)
- 2015 SMART FORTWO — 10 complaints
- 2016 SMART FORTWO — 38 complaints
- 2017 SMART FORTWO — 10 complaints
- 2018 SMART FORTWO — 1 complaint
- 2019 SMART FORTWO — 1 complaint
Other SMART Models
- SMART FORTWO CABRIO — 36 total complaints
- SMART FORTWO COUPE — 26 total complaints
- SMART FORTWO COUPE ELECTRIC — 7 total complaints
- SMART FORTWO CABRIOLET — 2 total complaints
- SMART FORTWO CONVERTIBLE ELECTR — 2 total complaints
- SMART CABRIO — 0 total complaints
- SMART CABRIO ED — 0 total complaints
- SMART COUPE — 0 total complaints