2009 SMART FORTWO — Problems, Recalls & Safety Data

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N/A

Safety Rating

139

Owner Complaints

4 Crashes 21 Fires

1

Recall

ACTIVE RECALL

9

Service Bulletins

2

Investigations

Overview of the 2009 SMART FORTWO

The 2009 SMART FORTWO has received a total of 139 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. 9 technical service bulletins have been issued by SMART USA DISTRIBUTOR LLC for this model year. The most commonly reported problems involve the Power Train (27 complaints), Engine (19 complaints), and Unknown Or Other (18 complaints).

Recalls for the 2009 SMART FORTWO

NHTSA has recorded 2 recalls for the 2009 SMART FORTWO, potentially affecting up to 85,562 vehicles.

Recall 18V273000 — ENGINE AND ENGINE COOLING:ENGINE

| 42,781 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

View full details →

Recall 18V273000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

| 42,781 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

View full details →

Owner Complaints for the 2009 SMART FORTWO

139 complaints have been filed with NHTSA for the 2009 SMART FORTWO. Below is a breakdown by vehicle component.

Most Recent Complaints

#11682335 | POWER TRAIN | | 74,254 miles
The contact owns a 2009 Smart Fortwo. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The vehicle was turned off, the contact waited, and then restarted the vehicle, and the vehicle operated as needed. The failure had occurred several times while driving. The contact stated that while depressing the brake pedal, the vehicle failed to brake immediately and drifted to the left. The brake pedal was depressed to the floorboard for the vehicle to come to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed that the ABS was faulty and retrieved Diagnostic Trouble Codes: 1314 and C1443. The contact stated that the front brake pads were replaced by the dealer, and the rear brake pads were replaced by a certified mechanic. The vehicle was not repaired for the failure to accelerate, and the failure persisted. The vehicle was purchased on July 17, 2025, and the seller kept the repair issues with the vehicle from the contact and failed to provide information on the previous repairs. The contact stated that the failure recurred after retrieving the vehicle. The manufacturer was not informed of the failure. The failure mileage was 74,254.
#11682335 | SERVICE BRAKES, HYDRAULIC | | 74,254 miles
The contact owns a 2009 Smart Fortwo. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The vehicle was turned off, the contact waited, and then restarted the vehicle, and the vehicle operated as needed. The failure had occurred several times while driving. The contact stated that while depressing the brake pedal, the vehicle failed to brake immediately and drifted to the left. The brake pedal was depressed to the floorboard for the vehicle to come to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed that the ABS was faulty and retrieved Diagnostic Trouble Codes: 1314 and C1443. The contact stated that the front brake pads were replaced by the dealer, and the rear brake pads were replaced by a certified mechanic. The vehicle was not repaired for the failure to accelerate, and the failure persisted. The vehicle was purchased on July 17, 2025, and the seller kept the repair issues with the vehicle from the contact and failed to provide information on the previous repairs. The contact stated that the failure recurred after retrieving the vehicle. The manufacturer was not informed of the failure. The failure mileage was 74,254.
#11612872 | ENGINE AND ENGINE COOLING | | N/A miles
The contact owns a 2009 Mercedes-Benz Smart ForTwo. The contact received notification of NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer scheduled an appointment at the dealer; however, the dealer contacted the contact and decline to honor the recall repair appointment. The contact contacted two dealers and was informed that they do not perform repair on Mercedes-Benz Smart Cars. The contact had not experienced a failure. Parts distribution disconnect.
#11611680 | ENGINE AND ENGINE COOLING | | N/A miles
The contact owns a 2009 Mercedes-Benz Smart Fortwo. The contact received notification of NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted and informed the contact that they did not service Smart vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11606245 | UNKNOWN OR OTHER | | N/A miles
When starting the car, the transmission will not respond to the shifter being put into any gear. A computer diagnostic says it is a communications issue. Mercedes, who sold the car to me new, refuses to do any repair work as they have discontinued Smart sales in the US. If the communications for the transmission fails during operation, this will be very dangerous. There are numerous reports on the internet of similar issues and owners trying to repair this themselves. Mercedes needs to be forced to repair what they have sold and represented. If this is a software update issue, who has the software to fix this issue? It is outrageous that NHTSA has not enforced these issues with Mercedes Benz of America.

View all Power Train complaints →

Safety Rating for the 2009 SMART FORTWO

NHTSA has not yet tested the 2009 SMART FORTWO in its New Car Assessment Program.

Technical Service Bulletins for the 2009 SMART FORTWO

SMART USA DISTRIBUTOR LLC has issued 9 technical service bulletins (TSBs) for the 2009 SMART FORTWO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

LI5410P069138 — ELECTRICAL SYSTEM

Vehicle Range ? Voltage difference of cells too great

LI54 00-P-067822 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Vehicle does not start

LI82 70-P-067315 — EQUIPMENT

smart media system: Telephone connection is made, communication is not possible

LI54 10-P-067824 — ELECTRICAL SYSTEM

Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)

LI54 10-P-067824 — EQUIPMENT

Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)

LI07.04-P-059726 — ENGINE

Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.

LI80.20-P-064069 — STRUCTURE:BODY:DOOR

Outside door handle does not return to end position

LI82.85-P-061173 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

smart media system cannot be operated, touchscreen does not react, interference noise during voice control

SC-2009020012 — EQUIPMENT:OTHER:LABELS

SMART: THE VECI (VEHICLE EMISSIONS CONTROL INFORMATION) LABEL HAS BE REPLACED ON 2008-2009. *PE

NHTSA Investigations for the 2009 SMART FORTWO

NHTSA has opened 2 investigations into potential safety defects in the 2009 SMART FORTWO.

Investigation EA17003 — ENGINE Closed

Opened:

Engine Compartment Fire

Investigation PE16016 — ENGINE Closed

Opened:

Engine Compartment Fire

Other Model Years of the SMART FORTWO

View all SMART FORTWO model years →

Other SMART Models

View all SMART models →

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