2013 SMART FORTWO — Problems, Recalls & Safety Data
N/A
Safety Rating
35
Owner Complaints
0
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2013 SMART FORTWO
The 2013 SMART FORTWO has received a total of 35 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 6 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Seat Belts (7 complaints), Engine (6 complaints), and Power Train (5 complaints).
Recalls for the 2013 SMART FORTWO
There are no recalls on file with NHTSA for the 2013 SMART FORTWO. No Active Recalls
Owner Complaints for the 2013 SMART FORTWO
35 complaints have been filed with NHTSA for the 2013 SMART FORTWO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Seat Belts | 7 | 0 | 0 | 0 | 0 |
| Engine | 6 | 0 | 1 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 1 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 1 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.
The drivers side seatbelt connecting floor (I think it's the belt force limiter) has a cable that has broken off. This is the 2nd time this has happened to my SmartCar. It is a design flaw because the cable runs against the metal of the seat cutting thru the cable. It isn't usually noticed until it breaks off making the seatbelt complete become broken from the floor. Additionally, SmartCars including this one have a known issue where AirBags become I op (light on) due to connection issue under seat. So now I have no restraints in my car.
Software for power control module is not correspond to the series level Software configuration. Basically it doesn't want to take charge due to the Software issues from manufacturer.
THE GEAR CANNOT GO REVERSE. IT STUCK AT NEUTRAL. I CAN DRIVE FORWARD, NEUTRAL BUT NOT GO REVERSE.
REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD PREVENT THE TOP FROM CLOSING UNLESS YOU FORCED THE STEEL/METAL BARS.
Safety Rating for the 2013 SMART FORTWO
NHTSA has not yet tested the 2013 SMART FORTWO in its New Car Assessment Program.
Technical Service Bulletins for the 2013 SMART FORTWO
Mercedes-Benz USA, LLC has issued 6 technical service bulletins (TSBs) for the 2013 SMART FORTWO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
LI54 00-P-067822 — ELECTRICAL SYSTEM
Vehicle does not start
SM-SC-2016060002 — ELECTRICAL SYSTEM
Update Battery Management System Control Module Software
LI80.50-P-061700 — ELECTRICAL SYSTEM
ATA goes off
LI54.30-P-061127 — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
SMB-54-10-08 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SMART: INFORMATION PROVIDED, ON CERTAIN VEHICLES, REGARDING THE HANDLING AND REPLACING OF AN HV BATTERY,ON ELECTRIC VEHICLES. MODELS 451.390/391, 490, 491. NO MODEL YEARS LISTED. *PE UPDATED 3/4/14. *PE
SCB-2013070004 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MERCEDES: THE ELECTRIC DRIVE BATTERY, IN SOME VEHICLES, FAILS TO MEET EXISTING SPECIFICATIONS AND WILL NEED TO BE CORRECTED BY UPDATING THE ELECTRIC DRIVE BATTERY. MODELS 2013 FORTWO CABRIO, COUPE. *PE
NHTSA Investigations for the 2013 SMART FORTWO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SMART FORTWO
- 2008 SMART FORTWO — 175 complaints
- 2009 SMART FORTWO — 139 complaints
- 2010 SMART FORTWO — 8 complaints
- 2011 SMART FORTWO — 23 complaints
- 2012 SMART FORTWO — 11 complaints
- 2013 SMART FORTWO (current)
- 2014 SMART FORTWO — 14 complaints
- 2015 SMART FORTWO — 10 complaints
- 2016 SMART FORTWO — 38 complaints
- 2017 SMART FORTWO — 10 complaints
- 2018 SMART FORTWO — 1 complaint
Other SMART Models
- SMART FORTWO CABRIO — 36 total complaints
- SMART FORTWO COUPE — 26 total complaints
- SMART FORTWO COUPE ELECTRIC — 7 total complaints
- SMART FORTWO CABRIOLET — 2 total complaints
- SMART FORTWO CONVERTIBLE ELECTR — 2 total complaints
- SMART CABRIO — 0 total complaints
- SMART CABRIO ED — 0 total complaints
- SMART COUPE — 0 total complaints