2013 SMART FORTWO Structurebody Problems

REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD PREVENT THE TOP FROM CLOSING UNLESS YOU FORCED THE STEEL/METAL BARS.

IN COMPLIANCE WITH MY 2013 SMART FORTWO VEHICLE OWNER'S MANUAL, I WASHED MY VEHICLE IN AN AUTOMATIC CAR WASH, LOCATED AT A FUEL STATION. UPON THE START OF THE DRYING CYCLE, THE FRONT "HOOD ASSEMBLY" DETACHED FROM THE CAR AND FLEW BACK, STRIKING MY WINDSHIELD. IT WAS CAUSED BY THE FAILURE OF ONE OF TWO PLASTIC CLIPS, LOCATED IN THE FRONT GRILLE. THE CLIP WAS STRESSED TO THE POINT OF BREAKAGE. THIS EVENT BLOCKED ALL VISIBILITY, THEREFORE, CAUSING A POSSIBLE CRASH HAZARD AND/OR A PEDESTRIAN STRIKE. THE EVENT ALSO PLACED RISK TO OCCUPANTS, IN THE EVENT OF WINDSHIELD GLASS INJURY AND/OR HOOD PENETRATION INTO THE OCCUPANT CABIN. IN THIS SPECIFIC INCIDENT, THE VEHICLE WAS AT LOW SPEED, AND RISK WAS MINIMAL; HOWEVER, I DO NOT KNOW THE WIND SPEED OF THE DRYER MECHANISM. IT SEEMS POSSIBLE THAT SIMILAR EXPOSURE TO SUCH FORCES COULD BE REPLICATED NATURALLY, DURING NORMAL DRIVING CONDITIONS....