Vehicle Safety Data

2019 SMART FORTWO — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

1

Recall

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2019 SMART FORTWO

The 2019 SMART FORTWO has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problem area is the Electrical System (1 complaint).

Recalls for the 2019 SMART FORTWO

NHTSA has recorded 2 recalls for the 2019 SMART FORTWO, potentially affecting up to 2 vehicles.

Recall 20V107000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 1 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

Consequence: If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

Remedy: MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.

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Recall 20V107000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 1 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

Consequence: If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

Remedy: MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.

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Owner Complaints for the 2019 SMART FORTWO

1 complaint has been filed with NHTSA for the 2019 SMART FORTWO. Below is a breakdown by vehicle component.

Electrical System
Complaints: 1

Most Recent Complaints

#11586101 | ELECTRICAL SYSTEM | | N/A miles
Faulty n83 and Electric Drive Failure occured after charging @ public charging center. No longer under warranty but currently owe 5k on Mercedes lease . Mercedes dealership recommended replacement of both @ 16k I leased the car from them used . Time when lease began 19k

Safety Rating for the 2019 SMART FORTWO

NHTSA has not yet tested the 2019 SMART FORTWO in its New Car Assessment Program.

Technical Service Bulletins for the 2019 SMART FORTWO

Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 2019 SMART FORTWO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SC-2019030010 — ELECTRICAL SYSTEM

Update battery management system (BMS) control unit software

NHTSA Investigations for the 2019 SMART FORTWO

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the SMART FORTWO

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Other SMART Models

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