2025 RAM PROMASTER — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
4
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2025 RAM PROMASTER
The 2025 RAM PROMASTER has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY. 9 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problem area is the Engine (1 complaint).
Recalls for the 2025 RAM PROMASTER
NHTSA has recorded 5 recalls for the 2025 RAM PROMASTER, potentially affecting up to 538,440 vehicles.
Recall 25V876000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 86 vehicles affected
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair...
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
View full details →Recall 25V876000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 86 vehicles affected
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair...
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
View full details →Recall 25V720000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
| 301,838 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11,...
View full details →Recall 25V665000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
| 790 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed...
View full details →Recall 25V330000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 235,640 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
View full details →Owner Complaints for the 2025 RAM PROMASTER
2 complaints have been filed with NHTSA for the 2025 RAM PROMASTER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After checking the engine light code with an Auto Parts store, it was shown to be an issue with the 6th cylinder. After getting the runaround from 2 Dodge dealers (system down, too busy, no certified tech), I took it to a privately owned garage who diagnosed low compression in the 6th cylinder. They were concerned for my safety to drive it. With this testing info written by the private garage, I got the Dodge dealer in Tucson to take it in and start the diagnosis process. It is an engine defect from initial manufacturing of the engine. Still trying to work through the repair process and the van is still with the dealer. They are trying the easiest and cheapest parts in succession to try to get it passing. This is a safety hazard and will likely cause long term problems, per friends with automotive experience. I'm assuming this van isn't the only one with this issue right off the manufacturing line.
The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 600.
Safety Rating for the 2025 RAM PROMASTER
NHTSA has not yet tested the 2025 RAM PROMASTER in its New Car Assessment Program.
Technical Service Bulletins for the 2025 RAM PROMASTER
Chrysler (FCA US, LLC) has issued 9 technical service bulletins (TSBs) for the 2025 RAM PROMASTER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S2519000012 — STEERING
Diagnostic Trouble Codes C2217 And Or C1592. Service Electric Power Steering Message On Cluster.
S2509000009 — ENGINE
Engine Oil Leak
S2505000010 — STRUCTURE:BODY
After Recent Repair Cruise Control Disengages, Malfunction Indicator Lamp (MIL) And/Or Brake Lamp Is On.
9100670 — ENGINE
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every...
S2519000007 — STEERING
Service Electric Power Steering Message, C1592-01, C2217-49, C2129-16 Diagnostic Trouble Codes (DTCs)
S2523000051 — ELECTRICAL SYSTEM
Antilock Brake System (ABS) Lamp On. C0033-29 Right Front Tone Wheel – Invalid Signal Diagnostic Trouble Code (DTC). Customer Complaint/Technician Observation: Customer complaint of intermittent or steady ABS or Electronic Stability Control (ESC) lamps on. Technician finds C0033-29 DTC stored or active. See the below information if the complaint and...
S2523000051 — SERVICE BRAKES
Antilock Brake System (ABS) Lamp On. C0033-29 Right Front Tone Wheel – Invalid Signal Diagnostic Trouble Code (DTC). Customer Complaint/Technician Observation: Customer complaint of intermittent or steady ABS or Electronic Stability Control (ESC) lamps on. Technician finds C0033-29 DTC stored or active. See the below information if the complaint and...
S2405000002 — ELECTRICAL SYSTEM
Brake Light Switch Service Information.
S2405000002 — SERVICE BRAKES
Brake Light Switch Service Information.
NHTSA Investigations for the 2025 RAM PROMASTER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM PROMASTER
- 2020 RAM PROMASTER — 49 complaints
- 2021 RAM PROMASTER — 117 complaints
- 2022 RAM PROMASTER — 75 complaints
- 2023 RAM PROMASTER — 39 complaints
- 2024 RAM PROMASTER — 6 complaints
- 2025 RAM PROMASTER (current)
- 2026 RAM PROMASTER — 1 complaint
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM 3500 — 3,311 total complaints
- RAM 5500 — 194 total complaints
- RAM PROMASTER CITY — 139 total complaints
- RAM 4500 — 64 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints