2022 RAM 3500 Power Train Problems

109 NHTSA complaints on file

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All Power Train Complaints — Page 2

#11540285 |
Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.
#11538556 |
transmisson failure while towing 10k. forward drive went out reverse was fine forward drive would not engage. 2022 ram 3500 aisin trans mileage 11278
#11537963 |
Transmission lost forward gears on highway and came to a stop in highway. Had reverse and was able to back down highway to get off road. Warnings popped up as soon as it happened but not before. Dealer confirmed they have a problem with this year model with transmission. Only had 1690 miles
#11537494 |
The transmission failed while pulling my 5th wheel RV trailer. It is currently at a Ram dealership waiting to be repaired. It failed going up a hill on a two lane road without a shoulder forcing me to stop in my lane 3/4 the way up a country road. I was forced to put my parking brake on and emergency flashers until the sheriff’s car arrived 10 minutes later. This put my families safety and others as the traffic went around me and others cresting the blind hill in front of me. The dealer has confirmed that it is a failed transmission and it is an ongoing issue for these trucks. I’m assuming that the manufacturer has inspected these ongoing issues with this transmission. A warning light did come on at the moment the transmission failed. Other then that no warning.
#11537309 |
On 7/22/23 we were driving out to a trail head in the Grand Staircase-Escalante on a dirt/gravel road over a washboard at the time of failure. We were about 2-3 miles in on a 14 mile journey. It was 111 degrees and we were possibly going to have no cell service soon. Suddenly the 4WD system Temporary unavailable appears on the screen. Then I was able to push the 2wd button and it made a very load clunking sound. I was able to turn the truck around and barely got the truck up to 45 mph back to where we were staying. When we came to a stop the truck would rev and barley move. The check engine light came on with P0732-00 and P0731-00. It had failure to the transmission to the K1 Clutch Snap Ring (Ram has known about this and issued a service bulletin on 1/11/23 to...
#11534546 |
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11534371 |
Vehicle shut down in the middle of a busy road would not go forward reverse dead in the water.. had to truck shut truck plumb down. Then finally got the truck to move. Took it into the dealership told me to transmission was completely gone had just over 2,000 miles on it. If I would have been pulling a heavy load this could have been a very deadly situation.
#11532748 |
Aisin transmission failed at 9800 miles. Faulty K1 snap ring failed and disabled gears 1-4. This resulted in truck freewheeling down hill on forest service road. No indication or warning of any problem prior to truck producing loud bang and losing forward control. This has been a known defect since late 2022 and Stellanis has not reached out to current owners with any warning or resolutions. Truck /transmission is at Ram dealer with verified K1ring failure. Awaiting parts
#11532211 |
The transmission failed. I was towing our bumper pull trailer on a narrow country, curvy road on the way to a National Park Campground and the truck failed. We are very lucky this didn't result in an accident. There was a loud clunk from underneath the truck, then a myriad of warning lights and the truck would not go forward. The truck had just slightly over 12,000 miles. The dealership has determined the transmission did fail and has ordered a transmission clutch kit. There were no warning signs prior this incident
#11531717 |
The transmission failed AT SPEED, with only 2,000 miles on the vehicle since purchased NEW, while TOWING >10,000 lbs 40 ft travel trailer. These trucks are built to tow, you don’t own 1-ton trucks without the intent to tow a good bit of weight. As per the research gathered by owner community of Ram HD owners, this issue is widespread on 2022-2023 Ram HD trucks with High Output motor paired with Aisin transmission. Problem is known by Ram, no warning to owners, hundreds of transmissions on failing during use. Vehicle is available for inspection if needed. Complete transmission failure in traffic while towing GCVW ~18,000 posed high risk of accident between our vehicle and surrounding traffic. Fortunately we were in right hand lane and able to move to shoulder fairly quickly. Problem reproduced hundreds of times in the field, and widely known (reference https://www.tsbsearch.com/RAM/21-002-23). This however does not warn of...
#11530782 |
Put vehicle in 4wd, to cross very loose gravel section of road, returned it to 2wd, drove approximately 10 additional miles, screen display "4wd system temporarily unavailable". Placed vehicle in park and screen display "vehicle not in park" shifted back into drive, loud clunk noise , drove two more miles,check engine light came on, pulled over, placed in park, screen display said "vehicle not in park". Placed vehicle in drive, vehicle no longer engaged in drive, only reverse.
#11529858 |
K1 snap ring failure as described in TSB 21-002-23. Vehicle was towed to dealer and diagnosis confirmed. No issues prior to sudden transmission failure.
#11529509 |
The contact owns a 2022 Ram 3500. The contact received notifications of the NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated the Urgent Important recall and the Contact the Dealer Immediately message was displayed on the instrument panel on June 29, 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 15,000. Parts distribution disconnect.
#11529677 |
Transmission failure, would not go into gear, heard loud banging under the truck
#11529284 |
The contact owns a 2022 Ram 3500. The contact stated that while hauling a 14,000 lbs. load at approximately 70 MPH, there was a loud explosion underneath the vehicle. The vehicle suddenly came to a halt as if the transmission had failed. The vehicle was hesitating while shifting gear, especially while switching lanes. The contact was able to coast to the side of the roadway and had the vehicle towed to the dealer. The dealer informed the contact that the K1 clutch pack had failed. The contact related the failure to NHTSA ID Number: 21-002-23 (Power Train, Exterior Lighting) however, the dealer had not checked the K2 portion of the repair which implied that the vehicle may not have had a complete repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,667.
#11529057 |
While driving my new Ram truck towing our camper on I 95 around the DC area, I heard and felt a pop noise and our transmission failed. My truck only has 3000 miles on it. I’m discovering that Ram is aware of this issue and won’t make it a recall.
#11528483 |
Without warning the transmission failed. Along with loss of power, when the tranny failed, the ability to use the exhaust brake also fails. The ability to manually downshift fails. I was on steep winding roads in North Idaho (Elk River) when this occurred with three passengers aboard. Once I was able to stop, I was on a steep uphill grade with no forward gears or shoulder to pull over on. I had to coast in neutral back down the mountain to an appropriate site to get off the road. All of this with no forward or reverse gears. The vehicle was towed to a dealership where it was determined to have the K-1 snap ring failure in the Aisin transmission. This problem is common enough that parts to repair the transmission are on back order with no definitive eta available.
#11528093 |
This is a new vehicle with 747 miles on the odometer. A critical transmission failure occured while towing in traffic. We lost all ability to move forward. A Ram dealer has the truck now and is reporting it is the Aisin transmission that failed. An internal snap ring is the issue. They also told us this problem is happening to hundreds of customers across the country
#11527544 |
On our 1st day of our 10 day vacation heading East on Hwy 26 to Crescent, OR. At Government Camp going up in elevation, our 2022 Dodge Ram Diesal 3500 4x4, stopped going. We were pulling a 32' 5th wheel at about 14,000 #. We pulled off the road and put it into park, let it sit then tried to put it into drive again and it would not go. The transmission rattled and made all kinds of noise. THERE WERE NO INDICATIONS ON THE DASH OF ANY ISSUES! We put it into park and called 911 to assist in a tow truck. We had to wait for about 1 1/2 hours for the truck. An officer came up behind the trailer as we were on a curve and blindspot. We were on the white line!!!!!!! The tow truck had to pull us (because of the 5th wheel) to the...
#11526585 |
The contact owns a 2022 Ram 3500. The contact stated while driving approximately 42 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the snap ring had detached. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 10,562.
#11526305 |
Truck fails to properly accelerate when pulling out into traffic. There is a massive delay from pedal push to the truck moving. It is such a common issue there are devices that go between the pedal and computer to solve it. It voids the warranty though. I have almost been hit 4 times due the acceleration hesitation.
#11523739 |
Brand new 2022 ram 3500 dually, 2300 miles 330 into towing trailer 18k trailer transmission blew. Loud clunk will only move in reverse. Left me and family stranded on side of busy freeway. No tow truck could handle truck and trailer.
#11522996 |
K1 snap ring failure in the transmission. Lost gears 1-4. Truck was stuck in the middle of the road unable to move, blocking traffic and causing safety concerns. Vehicle is currently at the dealer awaiting replacement parts. There was no warning. The check engine light and service 4wd light came on as soon as the failure occurred.
#11522940 |
Transmission failure at 2145miles while driving with check engine light truck inspected by ram dealer service and confirmed that it was the transmission that failed and they had multiple Vehicles with the same issue in the 2022 model
#11521357 |
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 23V060000 (Electrical System) and 22V835000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
#11520424 |
At 2,702 miles on the odometer. Vehicle lost all forward gears while driving. No indication of problem before catastrophic transmission failure. Vehicle has been inspected by dealer and transmission failure has been confirmed. Dealer states failure is related to Ram TSB 21-002-23 SUBJECT: K1 Clutch Snap Ring Repair OVERVIEW: This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum sub-assembly. MODELS: 2022 - 2023 (DD) RAM 3500 Cab Chassis 2022 - 2023 (D2) RAM 3500 Pickup 2022 - 2023 (DP) RAM 4500/5500 Cab Chassis
#11519595 |
I PURCHASED THIS 2022 RAM 3500 MENTIONED ABOVE WITH 10 MILES ON IT. I DROVE IT 159 MILES AND THE TRANSMISSION WENT COMPLETELY OUT AND WOULD NOT MOVE. THE DEALERSHIP I TOOK IT TO MENTIONED THEY HAD TWO OTHER TRUCKS THERE WITH THE SAME PROBLEM THAT'S BEEN THERE FOR OVER A MONTH... AND DIDN'T HAVE ANY TIMEFRAME ON WHEN IT COULD BE FIXED OR A RESOLUTION FOR THIS PROBLEM. I'M HOPING THERE'S A LEMON LAW I CAN ADDRESS AND WILL HAVE TO BE ON THE HUNT FOR A NEW TRUCK ONCE AGAIN, AS IT'S PART OF MY LIVELIHOOD! IS THERE ANYWAY THIS SHOULD BE A RECALL ITEM OR REPAIRED BY THE DEALER. PLEASE ADVISE ON THE BEST COURSE OF ACTION I SHOULD TAKE. THANK YOU
#11516549 |
On 4/6/2023 at around 3:15 PM, our 2022 Ram 3500 HO 6.7 Cummins coupled with the Aisin AS69RC Transmission which failed at between 40 to 50 MPH while towing a 40' travel trailer. It was sudden when we heard two very loud clunks with jerking that coincided with each. Fortunately I was able to quickly pull onto a wide area of the shoulder from the center lane and not block or impact traffic. This could have had a high impact on traffic and the safety of others during this incident. We do not know how it could have impacted vehicle control. All forward gears were inoperative after the failure. We were stranded there for more than 3 hours waiting for two wreckers. One for the truck and one for the trailer. This was more than just an inconvenience and huge added expense that flowed into the following day when you...
#11516122 |
Transmission failure while towing a travel trailer on a busy street on a slight incline. While traveling about 45 mph felt a jolt and truck lost power and would not accelerate. Felt like truck was in neutral. Truck would not engage Drive and was completely disabled in the number one lane. Tried to re engage the transmission and had success at engaging a higher gear with slow speed and high RPMs causing the engine and transmission to overheat and possibly start a fire. Safely moved across lanes to shoulder and stopped. The street is 55mph. Cars were slamming on their brakes to avoid colliding into my truck or trailer. This happened on March 30, 2023 and has been at the dealership for repairs since and has not been even inspected yet yet. No indicator or warning lamps prior to failure.
#11515631 |
Bought 1/16/23, Failed 4/1/23 Transmission failed at 1,421mi. While towing a light trailer utilizing the tow/haul mode through the mountains of VA traffic. Stepped on the fuel pedal and an audible “Clunk” was heard. Immediately after, we lost all forward momentum and we’re able to slowly creep off the highway. Safety of all was put at risk as a dead vehicle was now blocking traffic on the highway. Check “engine” lamp came on immediately after audible sound. Gears 1-4 were inoperable with only 5-6 and reverse functioning. After further review, a TSB was published and sent to dealerships 1/11/23 stating the potential issue of a faulty part within the transmission of 2022 Ram 3500 6.7L models.
#11515159 |
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the RPM became elevated; however, the vehicle failed to accelerate. The contact stated that the cruise control and tow haul mode failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.
#11515174 |
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral, and the vehicle stalled. The vehicle was turned off and restarted; however, the contact stated he had to shift into 4WD for the vehicle to operate as needed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it remained awaiting diagnostic tests and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 28,000.
#11514967 |
Transmission failed on road while driving and pulling up to a stop light. There were no warning lights prior to fault. RAM is currently looking for a transmission, but have said it could be several months. This is a wide spread problem with RAM 3500's with this transmission. It sounds like RAM has been trying to down play the problem and cover it up. Checking the RAM forums this if wife does with thousands of veggies waiting for me transmission. RAM continues to build new trucks, rather than divert transmissions from the factory to replace failed transmission that are in the dealer repair centers.
#11513347 |
Sudden loss of all forward movement. Occurred without warning. I was towing a 40 foot camper on a very busy highway. This has been discussed on forums relating to vehicles with the AISIN transmission. The problem appears to be an internal component breakage in the transmission. The only message that appeared is the 4 wheel drive was inoperative. I was fortunate and was able to maneuver to the side of the highway.
#11512312 |
I was pulling into a parking lot when my transmission failed and was only able to go in reverse. This was from a main road and the truck went from drivable to undriveable with no prior notice or issue. The truck was towed by Ram Roadside assistance to the nearest Ram dealer and the dealer confirmed that the transmission failed. They removed the transmission and diagnosed the issue as follows: The K1 clutch snap ring has failed. The part is on national backorder and your vehicle is #361 on the list of applicable trucks with a similar issue. There were no warning lamps, messages, or other symptoms prior to the transmission failure.
#11511476 |
Transmission quit working without notice and left me stranded in the roadway with my children in the vehicle. The dealership will not replace with a new transmission because of problems with the new same transmission, instead requesting to rebuild with some updated parts. As far as I know the dealership is the only place to check the issue. Check engine light illuminated only once the transmission stopped working.
#11511270 |
Transmission failed at stop light, No power to move forward for 1-2 minutes, when it moved it was jerky and erratic. Drove approximately 1 mile to RAM dealership for diagnostic and service. After it was parked it would no longer drive forward.
#11510941 |
The K1 clutch snap ring failed causing a sudden loss of all forward motion while towing. Vehicle is currently at dealership service center. The loss of all forward motion caused a breakdown while towing, placing me and my family at risk while stranded and blocking road. With the vehicle (and towed fifth wheel) blocking the road, it also put other drivers at risk of crash. The problem has been reproduced and confirmed by dealer. The component has not been inspected to my knowledge. Several seconds before the losing forward motion I saw the MIL lamp come on along with message of "4 wheel drive not available". It also dropped me out of tow/haul mode, I believe.
#11510681 |
K1 snap ring failure at 2,950 miles. Vehicle currently in dealer possession. Available for inspection. Safety risk as vehicle was towing during failure causing loss of forward gears, and potential loss of control of vehicle being towed. Especially hazardous to other unsuspecting motorists around vehicle when loss of forward gears happened traveling on highway. Dealer has completed diagnostic. States clutch and other components were destroyed at time of failure. Vehicle has not gone under any inspection other than dealer. No prior warnings, or symptoms to indicate such a failure was to occur.
#11510289 |
My vehicle suffered a complete transmission failure without any warning signs. Transmission completely stoppped working in Downtown Atlanta during rush hour traffic leaving me stranded in middle of 7 lanes of traffic. Vehicle was towed to dealer and diagnosed failure was due to failed snap ring in transmission. It is a known problem in 22'-23' model year Ram 3500, 4500, 5500 trucks. Ram calls it the K1 snap ring TSB. reference attached spreadsheet. Over app. 40 day period 127 trucks have all been confirmed to have same exact issue. Ram has limited supply of repair parts available. Average time to get customers truck back on the road is currently averaging 37 days. my dealer told me to figure 2-3 months of down time. I was told service centers can only order 1 K1 TSB Parts kits every 7 days and they take roughly a month to receive. I was told...
#11510363 |
The contact's son owns a 2022 Ram 3500. The contact stated while her son was driving at highway speeds, an abnormal noise started coming from the vehicle, and the vehicle lost motive power and stalled without warning. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with transmission failure. The vehicle remained in the dealer's possession for two months before the repair was completed. Soon after the vehicle was returned, the failure recurred while driving at highway speeds. The vehicle was towed to an unknown dealer where it remained. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000.
#11510116 |
Transmission damaged on a brand new truck this is my 2nd truck this happens to they are both at the dealer with a transmission damage dealer is saying parts are in backorder and they have me without a worktruck 2 brand new truck. Dealer have had my truck for over 30 days since Feb 02 23
#11508754 |
TRANSMISSION FAILURE FAILED ON THE HIGHWAY VEHICLE WAS TOWED TO DELAER WHERE PROBLEM WAS CONFIRMED NO WARNING LIGHTS UNTIL TRANSMISSION FAILED. CHECK ENGINE LIGHT CAME ON WHEN FAILED.
#11508790 |
I was pulling our camper from Southern Wisconsin to North Central Oregon for work. While driving through a snow storm, in stop and go traffic outside of Minneapolis, I felt and heard a loud clunk. Vehicle lost gears 1-4, gears 5,6, and reverse were all that were available. It was a dangerous situation due to being stranded in the left lane on I-94 during snow storm with white out conditions. This could have been even worse had the transmission failed while going over the mountains to Oregon. Transmission failed at 9117 miles on 01/03/2023. Expected parts for repair estimated to be 03/22/2023. This is a much bigger problem than is being represented on here with reports. My truck is listed on a spread sheet put together by a fellow member of a Ram truck Facebook group that is tracking these failures. My truck was the third added to the list...
#11507973 |
The transmission lost gears 1 through 4 on the freeway in traffic. We were going approximately 25mph in the fast lane when it happened. We were lucky enough to have enough speed to make it to the shoulder, but were left stranded on the shoulder. Truck is at dealer needing a transmission replacement that can't be ordered at this time.
#11507774 |
The contact owns a 2022 Ram 3500. The contact stated while driving 40 MPH and towing a 40-ft trailer ascending a mountain, a loud clunking noise was coming from the vehicle. The contact stated that the vehicle decelerated. The contact stated that the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle was driven very slowly to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage 800.
#11507790 |
I lost the transmission in my truck. Lost 1st thru 4th gears . I was in reverse and my truck made a loud clunk/bang the dash stated 4wheel drive unavailable. The engine light came on and it went into limp mode. 40mph top speed. I got it to the dealer on 12\23\22 and the truck has been there since. Ram is now claiming no eta of any sort and there is an engineering problem with the transmission. I worry that someone could get injured if the transmission fails at speed of in traffic. Please look into this before someone gets hurt.
#11505853 |
I was driving on the interstate and new truck with 170 miles on it just made 2 loud noises and then would not go over 10 miles an hour, Which I think is very dangerous. Now its been at the service station for Ram for a month and the mechanic said this was his 6th truck with under 600 miles with the same problem. And Ram is not doig much to assist me.
#11505097 |
While traveling approximately 15 miles per hour transmission locked-up in the middle of the road and would not move. Dash lit-up with check engine lights. Truck was towed to dealership where it was determined that a new transmission was needed and ordered. As of today, the truck has been at the dealership for repair for just under 40 days.
#11504875 |
Backed out of a parking spot onto a busy road, put the truck in drive and nothing. Transmission failure. ME and my daughter were stuck in the middle of the road and truck would only go in reverse. Had to reverse a u-turn in middle of road and back into parking spot. Dealer confirmed a failure in the transmission and is repairing/ replacing. Upon fruther investigation into this issue online there is a list of truck that this is happening to. Check engine light also came on when vehical would not move.
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