NHTSA Complaint #11510941 — 2022 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11510941
Vehicle	2022 RAM 3500
Component	POWER TRAIN
Date of Incident	March 6, 2023
Date Filed	March 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The K1 clutch snap ring failed causing a sudden loss of all forward motion while towing. Vehicle is currently at dealership service center. The loss of all forward motion caused a breakdown while towing, placing me and my family at risk while stranded and blocking road. With the vehicle (and towed fifth wheel) blocking the road, it also put other drivers at risk of crash. The problem has been reproduced and confirmed by dealer. The component has not been inspected to my knowledge. Several seconds before the losing forward motion I saw the MIL lamp come on along with message of "4 wheel drive not available". It also dropped me out of tow/haul mode, I believe.

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