NHTSA Complaint #11512312 — 2022 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11512312
Vehicle	2022 RAM 3500
Component	POWER TRAIN
Date of Incident	March 11, 2023
Date Filed	March 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I was pulling into a parking lot when my transmission failed and was only able to go in reverse. This was from a main road and the truck went from drivable to undriveable with no prior notice or issue. The truck was towed by Ram Roadside assistance to the nearest Ram dealer and the dealer confirmed that the transmission failed. They removed the transmission and diagnosed the issue as follows: The K1 clutch snap ring has failed. The part is on national backorder and your vehicle is #361 on the list of applicable trucks with a similar issue. There were no warning lamps, messages, or other symptoms prior to the transmission failure.

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