2023 RAM 1500 Back Over Prevention Problems

The contact owns a 2023 Ram 1500. The contact stated that when he started the vehicle and shifted to reverse (R), the camera image appeared blue on the display screen. The contact turned off and restarted the vehicle and shifted into reverse (R), and the rear-view image appeared for a second and then turned blue. The contact stated that no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V654000 (Back Over Prevention); however, the VIN was not included in the recall. The failure mileage was approximately 38,000.

The contact owns a 2023 Ram 1500. The contact stated that after starting the vehicle and shifting into reverse(R), the rear-view camera failed to display an image. Additionally, the contact stated that the instrument cluster failed to display pertinent information. The contact stated that occasionally, only the A/C and heating controls and a section of the GPS map were displayed. The contact stated that the failure was intermittent. The vehicle was taken to a local dealer, but was not diagnosed or repaired. The contact stated that the dealer requested that the vehicle be left for three days for additional diagnostic tests. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 17,000.