2017 RAM 1500 Fuel System Gasoline Problems

The contact owns a 2017 Ram 1500. While the vehicle was parked, the contact became aware that the fuel tank strap had detached and was hanging outside of the fuel access door. There were no warning lights illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ram 1500. The contact stated that while having an annual winter inspection completed on the vehicle, the contact was informed that the fuel strap was extremely corroded. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 89,643.

The contact owns a 2017 Ram 1500. The contact stated that while driving on the highway at 65 MPH, there was an abnormal rattling sound coming from inside the cabin of the vehicle. There was no warning light illuminated. The contact pulled over to inspect the vehicle and became aware that the fuel tank strap had detached from the corroded fuel tank strap bracket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,332.

The contact owns a 2017 RAM 1500. The contact stated that after fueling the vehicle up, while driving at approximately 65 MPH, the check engine and low fuel warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank and sensors needed to be replaced. The vehicle was not repaired. The contact believes that the failure was associated with NHTSA Campaign Number: 17V434 (Fuel System, Gasoline). The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 10 MPH, the vehicle began to make an abnormal sound. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel tank was detaching. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. ADDITIONALLY, THE FUEL GAUGE DISPLAYED AN INACCURATE FUEL LEVEL. THE CONTACT STATED THAT WITH A FULL FUEL TANK, THE FUEL GAUGE INDICATED AN EMPTY FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FOSS MOTORS LOCATED AT 133 PORTSMOUTH AVE, EXETER, NH 03833, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.